All features A–Z
521 help pages. Type to filter.
A
- Accept mail only from your contacts Mail
- Add a confidentiality disclaimer Mail
- Add a customer and their domain as a partner Plans, billing & add-ons
- Add a domain to the server Server administration
- Add a footer or disclaimer to mail Domain administration
- Add a link to a mail Mail
- Add a meeting invite from mail to Calendar Calendar
- Add a resource to your domain Domain administration
- Add a resource type and its resources Domain administration
- Add a sales lead on Android Mobile apps
- Add a shout box message Domain administration
- Add a Storage file link to a mail Mail
- Add a tag to a mail you received Mail
- Add a task quickly Tasks & Notes
- Add a task with notes, tag and status Tasks & Notes
- Add a user Domain administration
- Add an email alias Mail
- Add an inbox list widget Mobile apps
- Add an internal note to a conversation Assignments (XgenAir)
- Add an unread count widget Mobile apps
- Add another domain to your account Plans, billing & add-ons
- Add custom user attribute keys Domain administration
- Add Gmail or another mail account Mobile apps
- Add holidays to the office calendar Server administration
- Add Mail Rescue to your domain Plans, billing & add-ons
- Add many alias addresses from a CSV Domain administration
- Add many users from a CSV file Domain administration
- Add meeting agenda and minutes templates Domain administration
- Add notes to a mail Mail
- Add notes to a mail on Android Mobile apps
- Add or edit a contact Contacts
- Add people from a mail to Contacts Contacts
- Add recipients as you type Mail
- Add recipients from contacts Mobile apps
- Add remarks for time out of office Mobile apps
- Add SPF, DKIM, DMARC and app records Plans, billing & add-ons
- Add Storage Boost to your domain Plans, billing & add-ons
- Add tags for every user's mail list Server administration
- Add your logo and login page theme Domain administration
- Add your recovery details Security & Privacy
- Add your signature to new mails Mail
- Add your XgenPlus account Mobile apps
- Admin roles explained Domain administration
- Allow or block multiple sign-ins Security & Privacy
- Allow sign-in only from chosen countries Security & Privacy
- Allow sign-in only from home or office IP Security & Privacy
- Allow the permissions the app asks for Mobile apps
- Allow workday location tracking on Android Mobile apps
- Allow your admin to troubleshoot your account Security & Privacy
- Answer a form XgenPlus Forms
- Apply domain options to all users Domain administration
- Apply to the Partner Program Plans, billing & add-ons
- Approve or reject mail for a mailing list Mail
- Ask contacts to update their own details Contacts
- Ask for a read receipt Mail
- Ask for a refund or cancel Plans, billing & add-ons
- Assign a conversation to another agent Assignments (XgenAir)
- Attach a calendar event to a mail on Android Mobile apps
- Attach files in the Android app Mobile apps
- Attach files to a mail Mail
- Attach your business card Mail
- Auto-reply to selected senders Mail
B
- Back up a mailbox Domain administration
- Block a sender or domain from a mail Mail
- Block a sender or domain on Android Mobile apps
- Block attachments and copy mail by rule Domain administration
- Block or unblock senders and domains Mail
- Block repeated failed logins and spam Domain administration
- Book a room, food or a vehicle Calendar
- Browse mail by smart category Mail
- Browse your mail list Mobile apps
- Buy a plan for your domain Plans, billing & add-ons
- Buy Forms Plus for your team Plans, billing & add-ons
- Buy more users for your domain Plans, billing & add-ons
- Buy Plus Packs (add-ons) Plans, billing & add-ons
C
- Can't sign in? Fix it step by step Security & Privacy
- Cancel or delete a meeting Calendar
- Caution banner when replying to outsiders Mail
- Change a mail's highlight colour Mail
- Change a user's settings for them Domain administration
- Change an account's name, colour or servers Mobile apps
- Change an expired password at sign-in Security & Privacy
- Change how reading and actions work Mobile apps
- Change how you write and reply Mobile apps
- Change how your mail list works Mail
- Change one setting for all users at once Domain administration
- Change the colour theme Mail
- Change the name people see on your mail Mail
- Change theme, fonts and display Mobile apps
- Change what recipients can do after sending Mail
- Change your password Security & Privacy
- Change your password in the app Mobile apps
- Change your time zone Mail
- Chat with colleagues Meet & Chat
- Check a group for dead email addresses Contacts
- Check a mail's digital signature Security & Privacy
- Check agent performance Assignments (XgenAir)
- Check for meeting clashes Calendar
- Check for new mail Mail
- Check how much mailbox space is left Mail
- Check if a mail was encrypted or signed Mail
- Check logins on any domain Server administration
- Check outside recipients before sending Mail
- Check recent sign-ins on Home Mail
- Check risky links before you open them Mail
- Check successful and failed logins Domain administration
- Check your domain setup progress Plans, billing & add-ons
- Check your domain's login status Domain administration
- Check your notifications Mail
- Check your recent admin actions Domain administration
- Choose folders for Sent, Trash and more Mobile apps
- Choose how address suggestions work Mail
- Choose plans and the number of users Plans, billing & add-ons
- Choose question types XgenPlus Forms
- Choose the app language Mobile apps
- Choose where the sent copy is saved Mail
- Choose who can answer your form XgenPlus Forms
- Claim your partner commission Plans, billing & add-ons
- Close or re-open a conversation Assignments (XgenAir)
- Colour-code incoming mail automatically Mail
- Combine several mails into one forward Mail
- Complete or delete a task Tasks & Notes
- Connect an AI agent with the MCP Gateway Developers
- Connect another mail account Mail
- Connect the SpamJadoo anti-spam server Server administration
- Contact support from the Android app Mobile apps
- Control how often mail is fetched Mobile apps
- Control remote images in mail on Android Mobile apps
- Control the global address book Contacts
- Copy a user's outgoing mail to a backup Domain administration
- Copy an event to another date Calendar
- Create a calendar event Calendar
- Create a contact group Contacts
- Create a document, sheet or presentation Storage & Office
- Create a form XgenPlus Forms
- Create a graphical or login report Domain administration
- Create a graphical report for any domain Server administration
- Create a mailing list Domain administration
- Create a user group and add members Domain administration
- Create a video meeting link Meet & Chat
- Create agent groups Assignments (XgenAir)
- Create an app password Security & Privacy
- Create and find folders Mobile apps
- Create and manage domains with the REST API Developers
- Create and manage mail folders Mail
- Create and organise Storage folders Storage & Office
- Create mailboxes from HR or billing systems Developers
- Create more calendars Calendar
- Create or upload your PGP keys Security & Privacy
- Create your own email tags Mail
- Create your XgenPlus account Plans, billing & add-ons
- Customise the message list Mobile apps
D
- Decrypt a PGP-encrypted mail Mail
- Delete a mail Mail
- Delete all mail from a sender at once Mail
- Delete archived mail for a domain Server administration
- Delete archived mail from your domain Domain administration
- Delete matching mail from all mailboxes Domain administration
- Delete or move every mail a search finds Mail
- Delete users Domain administration
- Digitally sign a mail with S/MIME Security & Privacy
- Download a contact as a vCard Contacts
- Download an invoice Plans, billing & add-ons
- Download one or all attachments Mail
- Download responses as CSV XgenPlus Forms
- Draft a reply with AI Reply on Android Mobile apps
- Duplicate, close or delete a form XgenPlus Forms
E
- Edit a user Domain administration
- Edit antivirus and verification mails Domain administration
- Edit default alert and notice mails Server administration
- Edit the alert and notice mails Domain administration
- Edit the welcome mail for new users Domain administration
- Edit Word, Excel and PowerPoint files Storage & Office
- Edit your domain settings Domain administration
- Edit your profile and contact card Settings
- Email security terms explained Security & Privacy
- Empty the Trash folder Mail
- Empty Trash in the Android app Mobile apps
- Encrypt a mail with S/MIME Security & Privacy
- Encrypt or sign a mail with PGP Mail
- Encrypt stored mail for the domain Domain administration
- Export contacts to a CSV file Contacts
- Export events as an .ics file Calendar
F
- Fall back from an Indian-language address Mail
- Filter your Inbox with tag chips Mail
- Find a mail you can't see Mail
- Find an email address across the server Server administration
- Find and filter leads on Android Mobile apps
- Find and filter your tasks Tasks & Notes
- Find and manage users Domain administration
- Find colleagues by department or place Contacts
- Find colleagues in the directory Contacts
- Find mail by tag or colour Mail
- Find mail with Advanced Search Mail
- Find mail you replied to or forwarded Mail
- Find mailing list posts awaiting approval Mail
- Find where an address is used in your domain Domain administration
- Find your way around the admin console Domain administration
- Find your way around the app menu Mobile apps
- Find your way around the dashboard Plans, billing & add-ons
- Find your way around the mailbox Mail
- Fix "not allowed to login" messages Security & Privacy
- Fix a mail app that won't connect Apps & devices
- Fix a mail that won't send Mail
- Fix mail you are not receiving Mail
- Fix missing notifications on Android Mobile apps
- Fix warnings when you click Send Mail
- Follow up on mail awaiting a reply Mail
- Forgotten attachment reminder Mail
- Format text in a mail Mail
- Forward a mail Mail
- Forward mail automatically Mail
- Forward several mails at once Mail
G
- Get a delivery report for a mail Mail
- Get a reminder before an event Calendar
- Get alerts about failed sign-ins Security & Privacy
- Get an edited file back in Storage Storage & Office
- Get more with Forms Plus XgenPlus Forms
- Get new-mail notifications Mobile apps
- Get started with your mailbox Mail
- Get the XgenPlus mobile app Apps & devices
- Get your S/MIME certificate Security & Privacy
- Give a resource to a domain Server administration
- Group domains together Server administration
H
- Handle mail for unknown users Domain administration
- Hide attachments inside pictures Mail
- Host a video meeting in your mailbox Meet & Chat
I
- IMAP, POP and SMTP server settings Apps & devices
- Import contacts from a CSV file Contacts
- Import events from another calendar Calendar
- Import mail from another account Mail
- Import user attribute values from CSV Domain administration
- Invite people to a meeting Calendar
J
- Join a video meeting from a link Meet & Chat
K
- Keep a personal to-do list Tasks & Notes
- Keep separate address books Contacts
- Keep several mails open in tabs Mail
- Know your Forms allowances XgenPlus Forms
- Know your mail folders Mail
L
- Let another domain's admin manage yours Domain administration
- Let recipients unsubscribe from group mail Apps & devices
- Listen to a mail read aloud on Android Mobile apps
- Lock mail in the Secure folder Security & Privacy
- Lock the Android app with your fingerprint Mobile apps
- Log out or remove an account Mobile apps
M
- Mail a contact group in one click Contacts
- Mail a user group from the admin console Mail
- Mail a VideoMeet invitation Meet & Chat
- Mail everyone in your search results Contacts
- Make an event repeat Calendar
- Make XgenPlus easier to see and use Settings
- Manage lead services, types and statuses Server administration
- Manage Storage folders on Android Mobile apps
- Mark a forgotten end of day on Android Mobile apps
- Mark a mail as high priority Mail
- Mark an event as busy, tentative or free Calendar
- Mark everything in a folder as read Mobile apps
- Mark leave for today on Android Mobile apps
- Mark mails as deleted instead of trashing Mail
- Mark mails as read or unread Mail
- Mark your attendance on Android Mobile apps
- Merge one mailbox into another Server administration
- Monitor mailbox migrations Server administration
- Move a mail out of Spam-Promo Mail
- Move a mail to another folder Mail
- Move all matching mails at once Mail
- Move between mails while reading Mail
- Move bulk and promotional mail out of Inbox Mail
- Move mail from another IMAP mail server Mail
- Move mail from Gmail or Google Workspace Mail
- Move mail from Microsoft 365 or Outlook.com Mail
- Move old mail to an archive database Server administration
- Move users to a higher plan Plans, billing & add-ons
- Move, copy or delete contacts Contacts
N
O
- Open a mail by its Mail-Id Mail
- Open a mail someone shared with you Mail
- Open a password-hidden attachment Mail
- Open and preview attachments Mail
- Open and reply to an attached mail Mail
- Open Settings and find an option Mail
- Open Storage a colleague shared Storage & Office
- Open Storage and find your files Storage & Office
- Open the admin console Domain administration
- Open the app settings Mobile apps
- Open the delivery trail of a sent mail Mail
- Open the XgenPlus app for the first time Mobile apps
- Open your antispam dashboard Mail
- Open your Assignments queue Assignments (XgenAir)
- Open, save or share a mail attachment Mobile apps
P
- Page through your mail list Mail
- Password rules and allowed characters Security & Privacy
- Pay for your order Plans, billing & add-ons
- Pick recipients from the address book Mail
- Pin important mails as shortcuts Mail
- Play a sound when new mail arrives Mail
- Point your MX records to XgenPlus Plans, billing & add-ons
- Post a server-wide announcement Server administration
- Preview a file without downloading Storage & Office
- Preview a mail before sending Mail
- Print a mail Mail
- Print your schedule Calendar
- Publish and share a form XgenPlus Forms
- Pull phone numbers and links out of a mail Mobile apps
- Put a picture inside a mail Mail
Q
R
- Read a mail full screen Mail
- Read a message and use its toolbar Mobile apps
- Read an organisation broadcast mail Mail
- Read an S/MIME encrypted mail Security & Privacy
- Read mail as conversations Mobile apps
- Read signed and encrypted mail on Android Mobile apps
- Read the admin dashboard Domain administration
- Recall a sent mail Mail
- Recipient and daily sending limits Mail
- Record and send minutes of meeting Calendar
- Recover mail removed from Trash Mail
- Refresh your account settings Mobile apps
- Register your face for attendance Mobile apps
- Remove a folder shared with you Mail
- Rename, move, download or delete files Storage & Office
- Renew your domain subscription Plans, billing & add-ons
- Replay the mailbox tour Mail
- Reply or reply all to a mail Mail
- Reply to or forward a mail Mobile apps
- Reply with a suggested reply Assignments (XgenAir)
- Reply with AI Reply Mail
- Report on archived mail Server administration
- Report on merged accounts Server administration
- Report on push notifications sent Server administration
- Report on user services, logins and traffic Domain administration
- Resend a mail you already sent Mail
- Reset a forgotten password Security & Privacy
- Reset a forgotten password in the app Mobile apps
- Restore a deleted user Domain administration
- Restore a mailbox from a backup Domain administration
- Restrict a user to approved devices Domain administration
- Review mail held in Quarantine Mail
- Review mails blocked by the virus scanner Server administration
- Review past notifications on Android Mobile apps
- Route shared mailbox mail to agents Assignments (XgenAir)
- Run billing reports on users and mails Domain administration
- Run server statistics reports Server administration
S
- Save a mail as a template Mail
- Save a mail as an image Mail
- Save a vCard you received to Contacts Contacts
- Save and finish drafts Mobile apps
- Save and share your location on Android Mobile apps
- Save mail attachments to Storage Storage & Office
- Save new recipients after sending Mail
- Save or discard a draft Mail
- Schedule a mail for later Mail
- Schedule a mail for later on Android Mobile apps
- Search folders shared with you Mail
- Search mail in Hindi or other languages Settings
- Search mail in the Android app Mobile apps
- Search mail logs and server activity Server administration
- Search Storage by name or file type Storage & Office
- Search the text inside attachments Mail
- Search your calendar Calendar
- Search your contacts Contacts
- Search your mail Mail
- Search your Storage files on Android Mobile apps
- See a conversation's history Assignments (XgenAir)
- See a user's mail and login logs Domain administration
- See a user's summary and devices Domain administration
- See all mailed photos in Picture Gallery Mail
- See all recipients and save addresses Mail
- See all related mails in a conversation Mail
- See all your contacts in one list Contacts
- See full recipients and raw headers Mobile apps
- See how much space each folder uses Mail
- See mail traffic for every domain Server administration
- See mail volume by IP address Server administration
- See responses and charts XgenPlus Forms
- See where your account is signed in Security & Privacy
- See who is coming to your meeting Calendar
- See who received and read your mail Mail
- See your attendance history on Android Mobile apps
- See your sales leads on the dashboard Mobile apps
- Select several mails at once Mail
- Select several messages at once Mobile apps
- Send a calendar event with a mail Mail
- Send a group mail on Android Mobile apps
- Send a large file as a link Mail
- Send a mail and what is checked first Mobile apps
- Send a mail to a mailing list Mail
- Send a personal copy to a contact group Mail
- Send a quick reply without opening compose Mail
- Send a Storage file as a download link Storage & Office
- Send contacts as vCards Contacts
- Send from another address Mail
- Send mail waiting in the Outbox Mobile apps
- Set a follow-up reminder Assignments (XgenAir)
- Set a user's services and limits Domain administration
- Set allowed IP ranges for the domain Domain administration
- Set an out of office reply Mail
- Set default tracking for every mail you send Mail
- Set default user limits and alerts Domain administration
- Set domain aliases for email aliases Domain administration
- Set domain time zone, language and holidays Domain administration
- Set domain title, links and sign-in help Domain administration
- Set quiet time and alert options Mobile apps
- Set sign-in and domain security options Domain administration
- Set sync and alerts for one folder Mobile apps
- Set the default font for new mail Mail
- Set the login page logo and backgrounds Server administration
- Set the look, limits and closing date XgenPlus Forms
- Set the password policy Domain administration
- Set up app push notifications Server administration
- Set up meeting resource types and resources Server administration
- Set up S/MIME certificates for your domain Domain administration
- Set up Secret Keeper on Android Mobile apps
- Set up XgenPlus in Apple Mail on a Mac Apps & devices
- Set up XgenPlus mail in Outlook Apps & devices
- Set up XgenPlus mail in Thunderbird Apps & devices
- Set up XgenPlus mail on Android Apps & devices
- Set up XgenPlus mail on iPhone or iPad Apps & devices
- Set up your email signature Mail
- Set up your Home page Mail
- Set up your S/MIME certificate on Android Mobile apps
- Set your domain policies Domain administration
- Set your organisation contact details Domain administration
- Settings for battery and heavy mail use Mobile apps
- Share a contact group Contacts
- Share a document to edit together Storage & Office
- Share a mail folder with colleagues Mail
- Share a mailing list subscribe link Domain administration
- Share a single mail with colleagues Mail
- Share an address book Contacts
- Share your calendar with colleagues Calendar
- Show public and office holidays Calendar
- Shrink photos when you attach them Mail
- Sign and encrypt a mail on Android Mobile apps
- Sign in after moving from Google or Microsoft Security & Privacy
- Sign in again after your session expires Security & Privacy
- Sign in faster with a PIN Security & Privacy
- Sign in to webmail with a code from the app Mobile apps
- Sign in to XgenPlus Security & Privacy
- Sign in to XgenPlus Forms XgenPlus Forms
- Sign in to your dashboard Plans, billing & add-ons
- Sign in with a code from the mobile app Security & Privacy
- Sign in with your company directory password Security & Privacy
- Sign or encrypt every mail by default Security & Privacy
- Sign out of XgenPlus Security & Privacy
- Sign users in with AD, LDAP or an HTTP API Domain administration
- Snooze a mail on Android Mobile apps
- Snooze a mail until later Mail
- Sort incoming mail with rules Mail
- Sort mails by date, sender, subject or size Mail
- Sort your message list Mobile apps
- Split a long form into sections XgenPlus Forms
- Spot a mail sent in someone else's name Mail
- Spot trusted senders by colour Mail
- Start or stop mail services Server administration
- Start the one-month trial Plans, billing & add-ons
- Stop a contact appearing as you type Contacts
- Stop a mail just after clicking Send Mail
- Stop recipients forwarding or printing Mail
- Store a contact's PGP public key Contacts
- Store and open secrets in Secret Keeper Mobile apps
- Supervise all assigned conversations Assignments (XgenAir)
- Swipe a message to act on it Mobile apps
- Switch between accounts Mobile apps
- Switch between day, week and month view Calendar
- Switch to another domain Domain administration
- Switch to Classic compose Mail
- Switch to dark mode Mail
- Sync contacts and calendar on Android Mobile apps
- Sync contacts and calendar to your phone Apps & devices
T
- Tag an outgoing mail Mail
- Tag conversations by topic Assignments (XgenAir)
- Tag mails on Android Mobile apps
- Tell internal and external mail apart Mail
- Track mails that need a reply Mail
- Translate a mail on Android Mobile apps
- Turn domain services and features on or off Domain administration
- Turn on Assignments for a domain Assignments (XgenAir)
- Turn on dark mode for the domain Domain administration
- Turn on POP or IMAP access Apps & devices
- Turn on two-step login Security & Privacy
- Type in Hindi and other Indian languages Settings
- Type in Hindi and other languages as admin Domain administration
U
- Understand the icons in your mail list Mail
- Understand your mail folders Mobile apps
- Unsubscribe from a newsletter Mobile apps
- Unsubscribe from newsletters Mail
- Update a lead's status or log an action Mobile apps
- Update many users' options from a CSV Domain administration
- Update users of all domains at once Server administration
- Update your dashboard profile Plans, billing & add-ons
- Upload and share Storage files on Android Mobile apps
- Upload files to Storage Storage & Office
- Use a promo code or pay for several years Plans, billing & add-ons
- Use the account menu Mail
- Use the attendance widget and reminders Mobile apps
- Use the company address book in Compose Mobile apps
- Use the partner dashboard Plans, billing & add-ons
- Use the right-click menu on a mail Mail
- Use To, Cc and Bcc Mail
- Use XgenPlus in your language Settings
V
- Verify your domain Plans, billing & add-ons
- View all your domain settings Domain administration
- View calendars shared with you Calendar
- View mail statistics for your domain Domain administration
- View the original source of a mail Mail
W
- Warn users before a service expires Domain administration
- What's in Default Settings Settings
- When to ask your administrator Mail
- Why an attachment was removed as a virus Mail
- Why can I mail only some addresses? Mail
- Why can't I reply to or forward a mail? Mail
- Why is my attachment type blocked? Mail
- Wipe mail from a lost phone Security & Privacy
- Work on several mails at once Mail
- Write a mail with AI Compose Mail
- Write a mail with AI Compose on Android Mobile apps
- Write a meeting agenda from a template Calendar
- Write a new mail Mobile apps
- Write and send a mail Mail
Y
- Your first day as a domain admin Domain administration