Security & Privacy
Protect your account and your mail: sign-in options, two-step login, encryption and signing. Features marked with a purple dot are unique to XgenPlus.
32 help pages● 17 unique
Sign in & passwords 12
- Can't sign in? Fix it step by step
- Change an expired password at sign-in
- Change your password
- Fix "not allowed to login" messages
- Password rules and allowed characters
- Reset a forgotten password
- Sign in after moving from Google or Microsoft
- Sign in again after your session expires
- Sign in faster with a PIN
- Sign in to XgenPlus
- Sign in with your company directory password
- Sign out of XgenPlus
Two-step login 2
Encryption & signing 7
Account safety 11
- Add your recovery details
- Allow or block multiple sign-ins
- Allow sign-in only from chosen countries
- Allow sign-in only from home or office IP
- Allow your admin to troubleshoot your account
- Create an app password
- Email security terms explained
- Get alerts about failed sign-ins
- Lock mail in the Secure folder
- See where your account is signed in
- Wipe mail from a lost phone