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Find an email address across the server

To find where an address is used, open Reports › Locate Email Address, type the full email address and click Search. The result has five columns: In Mailing List, In Domain-Level Group, In Address Book, In Advance forwarding and In Block List. Each lists the mailboxes, groups or lists that include that address.

For: Server adminWebAdmin

How to find an email address across the server

Where: Admin console › Reports › Locate Email Address

  1. Open Reports › Locate Email Address.
  2. Type the full email address in Email Address.
  3. Click Search.
  4. Read the five columns to see where the address appears.

What the result shows

The result is headed by the address you searched for, with a note that ML means mailing list and G means group.

Column What it lists
In Mailing List Mailboxes that have this address as a member of their mailing list.
In Domain-Level Group Each domain, then the groups the address belongs to, with any mailing list linked to that group shown as [ ML - ... ].
In Address Book Mailboxes that keep this address as a contact, with the contact group shown as [ G - ... ].
In Advance forwarding Mailboxes whose forwarding rule sends mail to this address.
In Block List Mailboxes that have blocked this address.

If nothing is found, the page shows No Data Available.

Fields and buttons

Control What it does Default
Email Address The address to look for. It cannot be empty and must be a valid address. Empty
Search Runs the search across the server.

Example

A former employee's address, rohit@acme.in, was closed last month but mail still arrives for it. Meera searches for it, finds it in two mailing lists and one forwarding rule, and asks the owners to remove it.

Good to know

  • The same search is also available inside a domain for domain administrators, limited to that domain.
  • The search only reads. To change a list, group or rule, open that item itself.

Common questions

What if I type only the name without the domain?

The domain you are currently working in is added for you. To search another domain, type the whole address.

Was this page helpful? Updated 2026-10-28