Choose who can answer your form
In the builder, open Settings and under Who can answer choose XgenPlus customers or Anyone with the link. XgenPlus customers sign in with their XgenPlus email and an app code, and this is included free. Anyone with the link answers without signing in and needs Forms Plus.
How to choose who can answer your form
Where: forms.xgenplus.com › Edit form › Settings › Who can answer
- Open the form and click Settings.
- Under Who can answer, choose XgenPlus customers or Anyone with the link.
- For customers only, optionally switch on One response per person.
- Publish the change.
When to use it
Meera sends an internal feedback form to all staff, so she keeps it to XgenPlus customers and turns on one response per person. For the open-day signup, her colleague uses a Forms Plus mailbox and opens the form to anyone with the link.
The two choices
| Choice | Sign-in | Plan needed |
|---|---|---|
| XgenPlus customers | People sign in with their XgenPlus email and the 6-digit code from the XgenPlus Mobile app. | Free allowance |
| Anyone with the link | None. Good for event signups and public surveys. | Forms Plus |
Good to know
- One response per person is available only for XgenPlus customers.
- Forms cannot ask for passwords, PINs, OTPs or card numbers on either choice.
Common questions
Why is Anyone with the link locked?
It is a Forms Plus feature, marked with a Forms Plus label. Without it, only signed-in XgenPlus customers can answer. Your domain admin can add Forms Plus from the dashboard.
Can a public form have a file question?
Only with Forms Plus. A form with a file question cannot be opened to everyone without it. Choose XgenPlus customers, or remove the file question.
How do I know who answered?
Responses from signed-in people show their XgenPlus email in the Who column. Public answers show Outside XgenPlus.