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Let recipients unsubscribe from group mail

When you send group or personalised bulk mail from XgenPlus, an unsubscribe link is added for you. If a recipient clicks it, XgenPlus adds them to an UNSUBSCRIBE group in your contacts, created automatically, and your later group sends skip them. You do not have to edit your lists by hand. Your administrator can also pass opt-outs to another system.

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How to let recipients unsubscribe from group mail

  1. Send group or personalised mail as usual. The unsubscribe link is added.
  2. Recipients who click it are added to your UNSUBSCRIBE group.
  3. Send your next group mail. People in that group are skipped.

When to use it

A school office at example.in sends a monthly newsletter to parents as group mail. Parents who opt out are skipped automatically, and the clerk never has to edit the list.

Good to know

  • To unsubscribe from newsletters you receive, see the reading-side unsubscribe option.

Common questions

Can I see who unsubscribed?

Yes. Open the UNSUBSCRIBE group in your contacts.

Someone unsubscribed by mistake. How do I add them back?

Remove them from the UNSUBSCRIBE group. Later sends include them again.

Was this page helpful? Updated 2026-10-28