Restrict a user to approved devices
To limit a user to approved devices, open the user from Manage Users, go to the Device Access tab and switch Restrict Email Access on. Type a Device Name and click Allow for each device the user may use. To stop a device, deactivate it in the List Of Allowed Devices.
How to restrict a user to approved devices
Where: Admin console › Manage Domain(s) › your domain › Manage Users › user › Device Access
- Open Manage Users under your domain and click the user's login name.
- Open the Device Access tab.
- Switch Restrict Email Access on.
- Type a Device Name and click Allow.
- Ask the user to set up that device and start using it.
What it does
With Restrict Email Access off, the user can set up any device to read their mail. With it on, the user can use only the devices you approve here, one by one.
Options
| Option | What it does |
|---|---|
| Restrict Email Access | ON or OFF. When on, the message "User is allowed to use/configure any below devices to access emails" appears and the device boxes open. |
| Generate App Key | Lets the user generate a separate password (app password) for IMAP and SMTP mail apps. Create makes a key and shows it in the box beside the switch. Remove deletes it. |
| Device Name | A name for the device, up to 30 characters. Use letters, numbers, spaces, hyphens, dots and underscores. Names are saved in capitals. |
| Allow | Approves one device with that name. A message tells you to ask the user to configure the device. Each name must be new for this user. |
| List Of Allowed Devices | Every approved device with its password-generated date and time, last access date and last access IP. Use the deactivate icon to stop a device, and the refresh icon to reload the list. |
Example
Meera at acme.in uses Outlook at work and a phone. Rohit switches Restrict Email Access on for her, allows a device called
OUTLOOK-OFFICEand one calledMEERA-PHONE, and tells her to set up each one. When her old phone is lost, he deactivates its entry in the list.
Good to know
- Each allowed device can be set up once. After the first successful sign-in on the device, the user cannot use that approval on another device.
- Support administrators do not see this tab.
Common questions
How do I remove a device?
Find it in List Of Allowed Devices, click the deactivate icon in its row and confirm.
What happens when I switch Restrict Email Access off?
The user is allowed to configure any device to access email again.