XgenPlusXgenPlusHelp Center

Add a domain to the server

To add a domain, open the admin console and go to Manage Server › Add Domains. Enter the domain name, number of users and space alloted, choose the sharing and access options, then click View / Save Changes. XgenPlus creates the domain together with its postmaster mailbox. Only a server administrator can add domains.

For: Server adminWebAdmin

How to add a domain to the server

Where: Admin console › Manage Server › Add Domains

  1. Open Manage Server › Add Domains.
  2. Type the Domain name, for example acme.in, and the Number Of Users.
  3. Choose Allow Sharing of contacts/folders with, then set Access, Mail Service and Set Domain As Default under Details.
  4. Enter Space Alloted (and Secure Folder if you use it) under Quota. Fill Organization Info if you want it on record.
  5. Click View / Save Changes. A message confirms Domain Successfully Created.

Fields

You can also reach this form with the Add Domain shortcut icon above the menu. Fields marked * are required.

Domain

Field What it does Default
Domain * The domain name, for example acme.in. Typed letters are changed to lower case. The first character must be a letter, a dot is required, and you can use digits, dot, hyphen, underscore and language characters. empty
Number Of Users * How many mailboxes the domain may have. It must be a whole number of 1 or more. 10
Allow Sharing of contacts/folders with * With in Domain keeps sharing inside this domain. Across Other Domains (Same Server) lets users share with users of other domains on this server. When you choose the second option XgenPlus warns that already shared mails and folders will be unshared and asks you to confirm. With in Domain

Details

Field What it does Default
Access Full or Read access for the domain. Full
Mail Service Start lets the domain send and receive mail. Stop pauses it. Start
Set Domain As Default Makes this the default domain of the server. If another domain is already the default, XgenPlus names it and asks whether to change. Choosing Cancel still saves the new domain, but not as the default. No

Quota

Field What it does Default
Space Alloted * Total mailbox space for the domain, in GB. Whole numbers only. 1
Secure Folder Space for the Secure folder, in GB. Whole numbers only. 0

Organization Info

Field What it does Default
Organization name The organisation that owns the domain. Single quotes are not allowed. empty
Contact Person Name of the person to contact. empty
Email The contact person's email address. Checked for a valid format. empty
Mobile The contact person's mobile number. Digits and a leading + only. empty

Buttons

Button What it does
View / Save Changes Checks the form and creates the domain.
Reset Clears the form and brings back the default values.

What is created with the domain

  • A postmaster mailbox for the domain, with a welcome mail.
  • When the domain is allowed more than five users, the service mailboxes abuse, webmaster, broadcast and syncerror as well.
  • A public group named after the domain.
  • The default server alert messages, copied to the new domain.

After you save, the form is cleared so you can add the next domain.

Example

Rohit at a hosting company in Pune adds acme.in for a client. He sets 50 users, 20 GB space, keeps sharing With in Domain and leaves Set Domain As Default off. Meera, the client's IT lead, is then given an administrator account on the new domain.

Good to know

  • Only a server administrator can add a domain.
  • Domain aliases, extra domain administrators and the domain options are set after the domain exists, from the domain's own page in Manage Domain(s).
  • Services, daily limits and user rights for the new domain's users are set from the domain's settings or from Bulk Update.

Common questions

What do I see if the domain already exists?

A message says Domain Already Exists and nothing is created. Choose a different name or open the existing domain from the Manage Domain(s) list.

Can I change the domain name later?

The name is chosen when you create the domain. Check the spelling before you save.

Was this page helpful? Updated 2026-10-28