Check your domain setup progress
To check progress, open DNS & Verification in your dashboard and select your domain. A stepper shows four stages: payment received, domain ownership verified, email DNS active and mailbox created. Each DNS record is marked as found or still needed. Click Check now to run a live check after you change a record.
How to check your domain setup progress
Where: Dashboard › DNS & Verification
- Open your dashboard and click DNS & Verification.
- Select your domain from Select a domain.
- Read the Setup progress stepper and the two chips for ownership and email delivery.
- Click Check now after any DNS change.
When to use it
Meera has changed three records at her registrar and wants to know whether acme.in is ready. She opens DNS & Verification, clicks Check now and sees that ownership is verified and MX is found but DKIM is still needed.
The four stages
| Stage | Meaning |
|---|---|
| Payment received | Your order is paid. |
| Domain ownership verified | One verification method was found. |
| Email DNS active | MX and SPF records were found. |
| Mailbox created on mail server | Your administrator mailbox exists on the XgenPlus mail server. |
Good to know
- Each check looks at your domain's own name server and at Google, Cloudflare and the XgenPlus resolver, and shows when it was Last checked.
- If your domain's name server does not answer, the page shows public resolver results instead.
- The setup shows Verify by with a date if verification is still pending.
Common questions
Why is a record still marked Needed?
DNS changes can take time to reach every resolver. Wait a while and click Check now again. Check that the host and value match exactly what the dashboard shows.
What if the mailbox could not be created?
The stepper shows that mailbox creation had an issue and that our team has been notified. You do not need to repeat any step.