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Set default user limits and alerts

To set default limits, open Edit Domain, click the Option tab and fill the boxes under Default Setting For User. The domain totals above them are read-only, with usage shown beside each. Use 0 for unlimited. Click View / Save Changes and confirm. Your server administrator changes the domain totals.

For: Domain adminWebAdmin

How to set default user limits and alerts

Where: Admin console › Manage Domain(s) › your domain › Edit Domain › Option

  1. Open Edit Domain for your domain and click the Option tab.
  2. Read the totals under Set Default Limits For Domain. They show used and allowed amounts.
  3. Under Default Setting For User, change the limits each user gets.
  4. Optionally set Notify before Quota Exceed or Notify before expiration (Days).
  5. Click View / Save Changes, check the list, then click Save.

Domain limits you can see

These boxes under Set Default Limits For Domain are read-only. Beside each, the page shows what is used and what is allowed.

Item Meaning
Mailbox Size (GB) Total storage for the domain.
Secure Quota (GB) Storage for secure folders.
No. of Incoming Mails per Day Total mails the domain can receive per day.
No. of Outgoing Mails per Day Total mails the domain can send per day.
Total data MB per Day Total mail data per day.
Max Attachment Size (MB) Largest attachment.
Max Outgoing-Mail Recipient(s) Most recipients in one mail.
Discard limit Managed by your server administrator.

Default setting for user

Field What it does
Mailbox Size (MB) Default mailbox size for a new user. Cannot be more than the domain size shared across its users.
No. of Incoming Mails per Day Default daily incoming mails per user.
Max Attachment Size (MB) Default largest attachment per user.
No. of Outgoing Mails per Day Default daily outgoing mails per user.
Total data MB per Day Default daily data per user.
Max Outgoing-Mail Recipient(s) Default recipients per mail. Cannot be 0.

Each value must be a number and not blank. A user value cannot be higher than the domain value, unless the domain value is 0 (unlimited). When the domain has a limit, the user value cannot be 0.

Alerts

Option What it does
Expires on The domain expiry date. Read-only.
Notify before expiration (Days) Tick it, then enter a number of days up to 100.
Notify before Quota Exceed Tick it, then enter a percentage from 1 to 100.

Example

The domain at acme.in has 5 GB shared by 50 users. The admin sets No. of Outgoing Mails per Day to 300 and Max Outgoing-Mail Recipient(s) to 50 for users, then switches on Apply To All Users.

Good to know

  • 0 means unlimited. The page notes that domain totals are shared across users in proportion to their number.
  • Mailbox size defaults apply to new users only.

Common questions

Can I change the domain totals?

No. Mailbox Size (GB), Secure Quota (GB), the daily mail and data totals, Max Attachment Size (MB) and Max Outgoing-Mail Recipient(s) are read-only for you. Ask your server administrator.

Do the defaults change existing users?

Not by themselves. Switch on Apply To All Users before saving to copy the daily limits, attachment size and recipient limit to existing users.

Was this page helpful? Updated 2026-10-28