Change one setting for all users at once
To change a setting for every user, open Admin console › Manage Domain(s) › your domain › Bulk Update, set the value you want in the section you need and click its Update button. A box tells you how many users already have it and how many will change. Click OK to apply it to all users.
How to change one setting for all users at once
Where: Admin console › Manage Domain(s) › your domain › Bulk Update
- Open Manage Domain(s), expand your domain and click Bulk Update.
- Find the section you need, for example Set Limits For Users On This Domain.
- Set the value or choose Enable or Disable, then click that row's Update button.
- Read the box that appears. It shows how many users already have the option and how many will be changed.
- Click OK to apply it to every user, or Cancel to stop.
Every row has its own Update button. Press only the one for the row you changed. The other rows are not saved.
Services For Users on Domain
Switch the services on or off for all users with one Update. The switches are SMTP-IN, POP, HTTP, SMTP-OUT, IMAP, ANTI-VIRUS, CHAT, OFFICE and VIDEOMEET. A switch is greyed out when the domain does not have that service.
Theme Mode For Users
Enable Dark Mode and Enable Light Mode each have an Update button that sets that mode for all users.
Set Limits For Users On This Domain
Type a whole number. 0 means unlimited. A value cannot be more than your domain's own limit or what the domain still has left.
| Limit | What it controls |
|---|---|
| No. of Incoming Mails per Day | Mails each user can receive in a day. |
| No. of Outgoing Mails per Day | Mails each user can send in a day. |
| Total data MB per Day | Data each user can move in a day. |
| Number of personal folders | Folders each user can create. |
| No. of Contacts in Address-book | Contacts each user can keep. |
| Rules to be Allowed | Mail rules each user can create. |
| Max Attachment Size | Largest attachment, in MB. It cannot be above the domain's size, and 0 is refused when the domain has one. |
| Max Outgoing-Mail Recipient(s) | Recipients on one mail. It cannot be 0 or above the domain's value when the domain sets one. |
Default Values For Users On Domain
| Option | What it does |
|---|---|
| Show Global Address Book | Enable or Disable for all users. |
| Show Admin Address Book | Enable or Disable for all users. |
| Allow sending mails only to Global and Admin Address Book or give other domain names | Enable limits users to those address books. You can add other domain names separated by commas. Disable removes the limit. |
| Allow Advance Forwarding | Enable or Disable. Turning it off deletes the forwarding rules of all users. |
| Enable automatic signature (set by domain administrator) | Enable or Disable your domain signature. |
| Activate account | Enable or Disable whether users may use XgenPlus services. |
| Disable Settings | Enable hides the Settings tabs you tick in the box that appears: Personal Details, Change Password, Default Settings, Security, Addresses, Antispam, Encryption, Enable POP/IMAP, Signature, Out of Office, Import Mails, Timezone and Connector. Keep at least one ticked. Unticked tabs stay visible. Disable shows them again. |
| Rights Permission | Enable or Disable whether users can set delete, reply, forward and print rights on a mail. |
| Show right click menu | Enable or Disable for all users. |
| Allowed Hide Attachment | Internal Domain, External Domain or Disallowed. Shown only when your domain has this feature. |
| Allowed Host IP Range | A Start and End address. They must lie inside your domain's own range. Leave both empty to clear. |
| Receive BCC of all Incoming mail to E-mail address | Up to 5 addresses separated by commas, and Save Copy set to Yes or No. |
| Send BCC of all outgoing mail to E-mail address | The address that gets a blind copy of every user's sent mail. |
| Incoming / Outgoing Mails Bcc Applicable | Yes or No, with its own Update. Keeps a copy of users' incoming or outgoing mail for legal and compliance purposes. |
| Disallowed attachment file type | File extensions separated by commas and without a dot, for example JPG,PNG. Up to 50 characters. |
| If a user sends mail with a disallowed attachment type, send a BCC to | Type an address and click Enable, or Disable to stop. |
| User Attributes | Shown when your domain has attributes. Choose an attribute, type a value of up to 50 characters, click Update and confirm. An empty value clears that attribute for all users. |
Some rows for optional services appear only when your domain has them.
EXPIRATION
| Option | What it does |
|---|---|
| Expires on | A date for all users. It cannot be in the past or later than your domain's expiry. |
| Deactivate if inactive for (Days) | Switch it on, type the number of days and click Update. |
Enable POP/IMAP
Enable IMAP only for mail that arrives from and Enable POP only for mail that arrives from each have a switch, a date and an Update. Turn the switch on, pick a date up to today and click Update. These are greyed out when your domain does not have POP or IMAP.
EXPIRY DATE EXTEND
Use this to extend only some users.
- Next to Search User(s) By, click User name or Exp. Date.
- Type a name, or pick a date, and click Search.
- In the table, tick the users. Their Name, Email, Activation Date and Expiry Date are shown.
- Pick the new date and click Update. It cannot be later than your domain's expiry.
Example
Acme India renews its contract to 31 March. Meera opens Bulk Update, sets Expires on to 31/03 and clicks Update. The box says 12 users already have this date and 188 will be changed. She clicks OK. The same day she sets Max Attachment Size to 25 for everyone.
Good to know
- Each change applies to every user in the domain, new and old. Groups have the same page for their members only: click the Settings icon in Manage Groups.
- Nothing is saved until you click OK in the confirmation box.
Common questions
Does an Update button change all users or only some?
All users of the domain. To change only some, use the Settings icon on a group, or upload a file in Bulk Add on the Update User Details tab.
Why is a service switch greyed out?
Your domain itself does not have that service, so users cannot be given it.
Can I undo a bulk change?
There is no undo button. Run the opposite change, for example Disable after Enable. Limits and dates need their old values typed again.