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Forward a mail

To forward a mail, open it and click the Forward arrow in the header. Compose opens with the original mail and its attachments. Add the recipients, write a note and click Send. Forwarding is blocked for encrypted mails, mails the sender marked as not forwardable, and accounts where your administrator switched off forwarding.

For: EveryoneWeb

How to forward a mail

  1. Open the mail.
  2. Click the Forward arrow in the header.
  3. Add recipients in To, write a note and click Send.

When to use it

Rohit, an executive assistant at acme.in, receives a conference invitation for his director. He forwards it, with the brochure attached, to the travel desk to book tickets.

Good to know

  • To send several mails together, use Forward Many.
  • To share a mail with a colleague without sending a copy, use Share instead.

Common questions

Why does XgenPlus stop me forwarding a mail?

The sender restricted forwarding for that mail, or it was shared with you without forward permission. Ask the sender to send it to the person directly.

For admins

Administrators control this feature for the whole domain:
Was this page helpful? Updated 2026-10-28