Let another domain's admin manage yours
To let another domain's admin manage your domain, open Admin console › Manage Domain(s), click the pencil next to your domain and click Add Domain Admin. Enter their email address, click Send Verification Code, then type the code they receive and click Verify. You can add up to 10 admins.
How to let another domain's admin manage yours
Where: Admin console › Manage Domain(s) › your domain › pencil (Edit Domain) › Domain › Add Domain Admin
- Open Manage Domain(s) and click the pencil icon next to your domain.
- On the Domain tab, next to Add Other Domain Admin, click Add Domain Admin.
- Type the other admin's email address in Email Address and click Send Verification Code.
- Ask that admin for the code from their mail, type it in Verify Code and click Verify.
- To take access away later, click the delete icon in the Revoke column of their row.
Options
| Option | What it does |
|---|---|
| Add Domain Admin | Opens the "Grant Access Of your domain To Other Administrator(s)" box. |
| Email Address | The address of the other domain's administrator. |
| Send Verification Code | Mails a code to that address. |
| resend email | Sends the code again. |
| Verify Code | The code the other admin received. |
| Verify | Confirms the code and grants access. |
| Cancel | Clears the fields so you can start again. |
| Table of admins | Shows S.No., Authorized Admin, Added By, Date and Revoke for each admin who has access. |
Example
Acme Group runs acme.in and its subsidiary acme-labs.in on the same XgenPlus server. Anita, the acme-labs.in admin, adds Meera's address,
meera@acme.in. Meera reads out the code from her mailbox and Anita types it in. Meera now searches for acme-labs.in in the search box and manages its users.
Good to know
- You see Add Other Domain Admin only when you are signed in as the administrator of that domain.
- A domain can have at most 10 admins from other domains.
- The other address must belong to a domain administrator of another domain on the same server.
- The code goes to the other admin, so you must be in touch with them while you set this up.
- The table also records who added each admin and on what date. Billing administrators do not see this option.
- Deleting a row removes access straight away. A "Deleted" message confirms it.
Common questions
Who can I add?
Only a domain administrator of a different domain hosted on the same XgenPlus server. The address of a normal user, or of your own domain, is refused.
How does the other admin reach my domain?
After they sign in, they type your domain name in the search box at the top of the admin console. Your domain then appears under their Manage Domain(s) menu.
I did not get the code. What now?
Click the resend email link shown under the box. The code is mailed to the other admin, not to you.