Play a sound when new mail arrives
To hear a sound for new mail, open Settings › Default Settings and turn on Notification Tone. Pick Default or one of your own tones from the list, and click Play to hear it. To use your own sound, click Upload and choose a file of up to 10 MB. Remove deletes a tone you uploaded.
For: EveryoneWeb● Unique to XgenPlus
How to play a sound when new mail arrives
Where: Settings › Default Settings › Notification Tone
- Click your profile picture, then Settings, and open Default Settings.
- Turn on Notification Tone.
- Choose a tone from the list and click Play to hear it.
- To add your own sound, click Upload and choose the file.
When to use it
Suresh dispatches service engineers for a company on example.in and often works away from his screen. He uploads a distinctive chime so he hears new service requests from across the room.
Options
| Option | What it does |
|---|---|
| Notification Tone | Turns the sound on or off. |
| Tone list | Default, or a tone you uploaded. |
| Play / Stop | Plays the selected tone so you can check it. |
| Upload | Adds your own sound file, up to 10 MB. |
| Remove | Deletes an uploaded tone. |
Good to know
- The sound plays while XgenPlus is open in your browser. Your browser or computer volume must be on.
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Updated 2026-10-28