# XgenPlus Help Center > Step-by-step guides for every XgenPlus feature: mail, calendar, contacts, storage, security, mobile apps and administration. XgenPlus is enterprise business email and collaboration by Data XGen Technologies Pvt. Ltd. (India). Product site: https://www.xgenplus.com Each page is also available as Markdown by adding `index.md` to its URL. The full text of every page is at https://docs.xgenplus.com/llms-full.txt. ## Mail - [Accept mail only from your contacts](https://docs.xgenplus.com/mail/accept-mail-from-contacts-only/index.md): Choose whether your Inbox takes mail from everybody, only from your address book, or sends unknown senders to the Quarantine folder. - [Add a confidentiality disclaimer](https://docs.xgenplus.com/mail/confidentiality-disclaimer/index.md): Your organisation can add a confidentiality disclaimer to outgoing mail, and may let you review or edit it before each mail is sent. - [Add a link to a mail](https://docs.xgenplus.com/mail/insert-a-link/index.md): Turn any word or phrase in your mail into a clickable link with Ctrl+K or the link button in Formatting options. - [Add a Storage file link to a mail](https://docs.xgenplus.com/mail/add-storage-link/index.md): In Classic compose, insert a download link to a file already in your XgenPlus Storage instead of attaching it, ideal for big files. - [Add a tag to a mail you received](https://docs.xgenplus.com/mail/tag-a-received-mail/index.md): Label any open mail with your own tags, such as a case or project number, so you can find all related mails later. - [Add an email alias](https://docs.xgenplus.com/mail/add-an-email-alias/index.md): Create extra addresses that deliver to your own mailbox, send from them, and choose one as your default sending address. - [Add notes to a mail](https://docs.xgenplus.com/mail/add-notes-to-a-mail/index.md): Write dated notes on any mail, share them with colleagues the mail is shared with, and mail yourself the notes with Self Mail. - [Add recipients as you type](https://docs.xgenplus.com/mail/add-recipients-quickly/index.md): Type a few letters of a name in To, Cc or Bcc to pick from your contacts, or paste a whole list of addresses at once. - [Add your signature to new mails](https://docs.xgenplus.com/mail/insert-your-signature/index.md): XgenPlus adds your saved signature to every new mail and reply, plus your organisation's signature if your admin has set one. - [Approve or reject mail for a mailing list](https://docs.xgenplus.com/mail/moderate-mailing-list-mail/index.md): As a mailing list moderator, review held mails in Pendings, then edit, reject or send them to the list. - [Ask for a read receipt](https://docs.xgenplus.com/mail/ask-for-a-read-receipt/index.md): Request a read receipt when you send a mail, so you are told when the recipient opens it. - [Attach files to a mail](https://docs.xgenplus.com/mail/attach-files/index.md): Add one or more files to a mail with the paper clip or by dragging them onto the compose window. Each file is virus-checked as it uploads. - [Attach your business card](https://docs.xgenplus.com/mail/attach-your-business-card/index.md): In Classic compose, add your contact card (vCard) to a mail so recipients can save your details in one click. - [Auto-reply to selected senders](https://docs.xgenplus.com/mail/auto-reply-rule/index.md): Use a rule to send an automatic reply only to mail that matches a sender, subject or other condition, with a formatted message. - [Block a sender or domain from a mail](https://docs.xgenplus.com/mail/block-sender-from-mail/index.md): Stop unwanted mail from a person or a whole domain straight from the mail list or an open mail, with no rule to set up. - [Block or unblock senders and domains](https://docs.xgenplus.com/mail/blocked-senders-list/index.md): Keep your own block list of email addresses and whole domains, search it, and unblock an entry when you want that mail again. - [Browse mail by smart category](https://docs.xgenplus.com/mail/smart-categories/index.md): Open ready-made views such as High Priority, Today's Mail or Attachment from the Category list in the left pane, with no rules to set up. - [Caution banner when replying to outsiders](https://docs.xgenplus.com/mail/external-caution-on-replies/index.md): When you reply to or forward a mail from outside your organisation, XgenPlus shows a caution banner you can add to the reply or dismiss. - [Change a mail's highlight colour](https://docs.xgenplus.com/mail/change-mail-highlight-colour/index.md): Pick a different highlight colour for a mail that a colour rule has already marked, to make it stand out more in your list. - [Change how your mail list works](https://docs.xgenplus.com/mail/mail-list-settings/index.md): Show more mails per page, keep the list visible while reading, choose what Delete does, and turn the right-click menu and chat window on or off. - [Change the colour theme](https://docs.xgenplus.com/mail/change-colour-theme/index.md): Give your XgenPlus mailbox a different look by choosing a Purple, Blue, Maroon or Green colour theme. - [Change the name people see on your mail](https://docs.xgenplus.com/mail/change-display-name/index.md): Set the sender name that appears in your recipients' inbox, for example your name and department. - [Change what recipients can do after sending](https://docs.xgenplus.com/mail/change-rights-after-sending/index.md): Stop recipients from replying to, forwarding, printing or deleting a mail you have already sent, or lift those limits again. - [Change your time zone](https://docs.xgenplus.com/mail/change-time-zone/index.md): Set your own time zone so mail times and scheduled sending match where you work, even if your office is elsewhere. - [Check for new mail](https://docs.xgenplus.com/mail/check-for-new-mail/index.md): Refresh your Inbox right away with Check Mail instead of waiting for the automatic refresh every five minutes. - [Check how much mailbox space is left](https://docs.xgenplus.com/mail/check-mailbox-storage/index.md): See how much of your mailbox space you have used and how much is free, and what happens when it gets full. - [Check if a mail was encrypted or signed](https://docs.xgenplus.com/mail/check-if-mail-is-encrypted/index.md): See at a glance whether a mail arrived with enhanced encryption, standard TLS encryption, or a digital signature. - [Check outside recipients before sending](https://docs.xgenplus.com/mail/confirm-outside-recipients/index.md): XgenPlus can warn you before a mail leaves your organisation and let you untick any outside address added by mistake. - [Check recent sign-ins on Home](https://docs.xgenplus.com/mail/check-recent-sign-ins/index.md): See the last ten IP addresses that signed in to your mailbox, failed sign-ins and your account expiry date in the Security Checks widget. - [Check risky links before you open them](https://docs.xgenplus.com/mail/link-security-alert/index.md): XgenPlus checks each link you click in a mail and warns you with a Link Security Alert when the link looks risky, explaining why. - [Check your notifications](https://docs.xgenplus.com/mail/notifications/index.md): The bell in the XgenPlus top bar shows a count of unseen notifications for new mail, shared mail and shared folders, and refreshes your Inbox. - [Choose how address suggestions work](https://docs.xgenplus.com/mail/address-suggestion-settings/index.md): Decide whether To, Cc and Bcc suggest addresses as you type, what they match on, such as name or job title, and which address books they search. - [Choose where the sent copy is saved](https://docs.xgenplus.com/mail/choose-where-sent-copy-goes/index.md): Save a sent mail in Sent, in your password-protected Secure folder, in another folder, or not at all, using Save to in Classic compose. - [Colour-code incoming mail automatically](https://docs.xgenplus.com/mail/colour-code-incoming-mail/index.md): Make mail from key clients or on key subjects stand out in your mail list by giving it a colour with a rule. - [Combine several mails into one forward](https://docs.xgenplus.com/mail/combine-mails-into-one-forward/index.md): Merge up to 20 selected mails, with their text and attachments, into a single outgoing mail, or print them together as one bundle. - [Connect another mail account](https://docs.xgenplus.com/mail/connect-another-mail-account/index.md): Link an outside IMAP and SMTP mail account to XgenPlus so you can receive its mail and send through it without switching mailboxes. - [Create and manage mail folders](https://docs.xgenplus.com/mail/create-mail-folders/index.md): Add your own folders and sub-folders, rename or delete them, and drag mails into them from the mail list. - [Create your own email tags](https://docs.xgenplus.com/mail/create-email-tags/index.md): Make a personal list of tags, such as Approval or Invoice, to label mail across folders and find it again later. - [Decrypt a PGP-encrypted mail](https://docs.xgenplus.com/mail/decrypt-an-encrypted-mail/index.md): Read a mail that was PGP-encrypted to you by clicking Decrypt Mail and entering your private key passphrase, with no plug-in needed. - [Delete a mail](https://docs.xgenplus.com/mail/delete-a-mail/index.md): Move one or many mails to Trash from the mail list or from an open mail, and see why the Delete button is sometimes missing. - [Delete all mail from a sender at once](https://docs.xgenplus.com/mail/bulk-delete-mails/index.md): Use Bulk Delete to find every mail matching a search, such as all mail from one sender, and delete them all in one action. - [Delete or move every mail a search finds](https://docs.xgenplus.com/mail/act-on-all-search-results/index.md): Select all mails that match an Advanced Search, across every page, see their count and total size, then delete, move or mark them in one go. - [Download one or all attachments](https://docs.xgenplus.com/mail/download-mail-attachments/index.md): Save a single attachment, or download every attachment of a mail at once as one ZIP file named after the subject. - [Empty the Trash folder](https://docs.xgenplus.com/mail/empty-trash/index.md): Empty everything in Trash in one click to free up mailbox space. Trash also empties by itself after 30 days. - [Encrypt or sign a mail with PGP](https://docs.xgenplus.com/mail/encrypt-or-sign-with-pgp/index.md): In Classic compose, encrypt a mail with PGP so only the recipients can read it, and sign it with your key so they know it came from you. - [Fall back from an Indian-language address](https://docs.xgenplus.com/mail/auto-downgrade-language-address/index.md): Make sure mail from your Hindi or other Indian-language email address still reaches servers that accept only English addresses. - [Filter your Inbox with tag chips](https://docs.xgenplus.com/mail/filter-inbox-by-tag/index.md): Click a tag chip above the Inbox to show only mails with that tag, using tags your organisation has set up for everyone. - [Find a mail you can't see](https://docs.xgenplus.com/mail/cant-find-a-mail/index.md): Lost a mail? Search all folders, check Trash and Spam-Promo, look in your own folders, and recover deleted mail from Archive of Deleted Emails. - [Find mail by tag or colour](https://docs.xgenplus.com/mail/find-mail-by-tag-or-colour/index.md): List every mail you labelled with a tag or marked with a colour, across all folders, from Advanced Search. - [Find mail with Advanced Search](https://docs.xgenplus.com/mail/advanced-search/index.md): Search by sender, recipient, subject, body, folder, date range, size, attachment, read state or encryption, all in one panel. - [Find mail you replied to or forwarded](https://docs.xgenplus.com/mail/find-replied-and-forwarded-mail/index.md): List the mails you replied to or forwarded, or all new, read, high-priority, today's, yesterday's or attachment mail, across every folder. - [Find mailing list posts awaiting approval](https://docs.xgenplus.com/mail/pending-mailing-list-posts/index.md): If you approve posts for a mailing list, find every mail held for your approval in the Pendings category. - [Find your way around the mailbox](https://docs.xgenplus.com/mail/mailbox-layout/index.md): A quick guide to the XgenPlus mailbox, with the top bar, the folder pane, the unread counter and the tabs where mail opens. - [Fix a mail that won't send](https://docs.xgenplus.com/mail/mail-not-sent/index.md): What to check when your mail is not going out, from a warning on the Send button to a full mailbox, a sending limit or a bounced address. - [Fix mail you are not receiving](https://docs.xgenplus.com/mail/not-getting-mail/index.md): Someone says they sent you a mail but it is not in your Inbox. Check Spam-Promo, Quarantine, your rules, blocked senders and mailbox space. - [Fix warnings when you click Send](https://docs.xgenplus.com/mail/warnings-when-sending/index.md): What the messages that appear when you click Send mean, such as a blank subject, an empty To field or a full mailbox, and how to fix them. - [Follow up on mail awaiting a reply](https://docs.xgenplus.com/mail/track-reply-awaited-mail/index.md): See in one list the sent mails nobody has answered yet, and the mails you have scheduled to go out later. - [Forgotten attachment reminder](https://docs.xgenplus.com/mail/forgotten-attachment-reminder/index.md): In Classic compose, XgenPlus warns you if your mail says "attached" or "herewith" but no file is attached, before it goes out. - [Format text in a mail](https://docs.xgenplus.com/mail/format-mail-text/index.md): Change fonts and colours, add lists, tables, emoji and quotes in the body of a mail with the Formatting options toolbar. - [Forward a mail](https://docs.xgenplus.com/mail/forward-a-mail/index.md): Send a mail you received, with its attachments, to someone else, and see why forwarding is sometimes not allowed. - [Forward mail automatically](https://docs.xgenplus.com/mail/forward-mail-automatically/index.md): Forward incoming mail to another address by sender, choose the Mail-From address, skip large files or file types, and decide what happens to the original. - [Forward several mails at once](https://docs.xgenplus.com/mail/forward-many-mails/index.md): Select up to 20 mails and forward them together with Forward Many, either as separate mails or combined into one. - [Get a delivery report for a mail](https://docs.xgenplus.com/mail/get-a-delivery-report/index.md): Ask for a delivery report when you send a mail, so you know whether it reached each recipient's mail server. - [Get started with your mailbox](https://docs.xgenplus.com/mail/get-started-with-your-mailbox/index.md): New to XgenPlus? Sign in for the first time, set your password, find your folders, send your first mail and add your signature. - [Hide attachments inside pictures](https://docs.xgenplus.com/mail/hide-attachments-in-images/index.md): In Classic compose, hide files inside ordinary-looking pictures with a password, so only a colleague who knows the password can get them out. - [Import mail from another account](https://docs.xgenplus.com/mail/import-mail-from-another-account/index.md): Copy your old mail into XgenPlus from Google, Microsoft, Yahoo, Zoho or any IMAP account, in the background, with progress and cancel. - [Keep several mails open in tabs](https://docs.xgenplus.com/mail/open-mails-in-tabs/index.md): Open mails in tabs inside the reading pane to compare them side by side, and step to the next or previous mail without going back. - [Know your mail folders](https://docs.xgenplus.com/mail/mail-folders/index.md): What each built-in folder in XgenPlus holds, from Inbox and Sent to Spam-Promo, Template, Snoozed, Secure and Storage. - [Mail a user group from the admin console](https://docs.xgenplus.com/mail/mail-a-user-group-as-admin/index.md): Domain administrators can write and send a mail, with attachments, to a whole user group straight from Manage Groups in the admin console. - [Mark a mail as high priority](https://docs.xgenplus.com/mail/set-mail-priority/index.md): In Classic compose, set a mail's priority to High, Normal or Low so recipients can see how urgent it is. - [Mark mails as deleted instead of trashing](https://docs.xgenplus.com/mail/mark-mails-as-deleted/index.md): In Mark as delete mode, deleted mails stay in place struck through, and you can restore them with Un until they are cleared at logout. - [Mark mails as read or unread](https://docs.xgenplus.com/mail/mark-mail-read-or-unread/index.md): Change the read state of one mail, a page of mails, or every mail in a search result, for example after a long leave. - [Move a mail out of Spam-Promo](https://docs.xgenplus.com/mail/move-mail-out-of-spam/index.md): Rescue a genuine mail that landed in Spam-Promo and put it back in your Inbox with one click on Not Spam. - [Move a mail to another folder](https://docs.xgenplus.com/mail/move-mail-to-folder/index.md): File mails into Inbox, Secure or your own folders and sub-folders with Move To, and find a folder fast by typing part of its name. - [Move all matching mails at once](https://docs.xgenplus.com/mail/bulk-move-mails/index.md): Use Bulk Move to search your mailbox, for example for one sender, and move every matching mail to a folder in a single action. - [Move between mails while reading](https://docs.xgenplus.com/mail/switch-mails-while-reading/index.md): Keep a small pop-out list of the folder's mails open while you read, and jump to the next mail without going back to the list. - [Move bulk and promotional mail out of Inbox](https://docs.xgenplus.com/mail/move-bulk-mail-to-spam-promo/index.md): Turn on one option so that mail the spam filter marks as spam or bulk goes to the Spam-Promo folder instead of your Inbox. - [Move mail from another IMAP mail server](https://docs.xgenplus.com/mail/migrate-from-imap-server/index.md): Copy mail into XgenPlus from any provider or company mail server that supports IMAP, such as Zimbra, cPanel hosting or an ISP mailbox. - [Move mail from Gmail or Google Workspace](https://docs.xgenplus.com/mail/migrate-from-gmail/index.md): Bring your old Gmail or Google Workspace mail into XgenPlus with a one-click Google sign-in, and keep catching mail sent to the old address. - [Move mail from Microsoft 365 or Outlook.com](https://docs.xgenplus.com/mail/migrate-from-microsoft-365/index.md): Bring your old Microsoft 365, Exchange Online or Outlook.com mail into XgenPlus with a Microsoft sign-in, and keep catching mail sent to the old address. - [Narrow down your search results](https://docs.xgenplus.com/mail/search-within-results/index.md): Refine a long list of search results step by step by adding new filters to it, instead of starting a fresh search each time. - [Open a mail by its Mail-Id](https://docs.xgenplus.com/mail/open-mail-by-mail-id/index.md): Jump straight to one exact mail when a colleague, report or helpdesk ticket gives you its numeric Mail-Id. - [Open a mail someone shared with you](https://docs.xgenplus.com/mail/open-a-mail-shared-with-you/index.md): Find mails and folders colleagues have shared with you, see who shared them, and what you are allowed to do with them. - [Open a password-hidden attachment](https://docs.xgenplus.com/mail/reveal-a-hidden-attachment/index.md): Reveal an attachment the sender hid inside another file, using the password they gave you separately. - [Open and preview attachments](https://docs.xgenplus.com/mail/open-and-preview-attachments/index.md): View PDFs, Office files and photos in the browser without downloading, add invites to your calendar and save attachments to Storage. - [Open and reply to an attached mail](https://docs.xgenplus.com/mail/open-an-attached-email/index.md): Read a mail that was forwarded to you as an attachment (.eml), see its own attachments, and reply directly to its original sender. - [Open Settings and find an option](https://docs.xgenplus.com/mail/find-a-setting/index.md): Open your personal XgenPlus settings, move between sections, and jump straight to any option with Search Settings. - [Open the delivery trail of a sent mail](https://docs.xgenplus.com/mail/open-a-delivery-report/index.md): Open the Delivery Report inside a mail to see the full delivery trail of that message, useful as proof of delivery. - [Open your antispam dashboard](https://docs.xgenplus.com/mail/antispam-dashboard/index.md): Open the SpamJadoo antispam dashboard from XgenPlus Settings, already signed in, to review and release mail the spam filter held back. - [Page through your mail list](https://docs.xgenplus.com/mail/page-through-mail-list/index.md): Move between pages of a busy folder with Previous and Next, and choose how many mails each page shows with Mails Per Page. - [Pick recipients from the address book](https://docs.xgenplus.com/mail/pick-from-address-book/index.md): In Classic compose, tick colleagues from your personal, global or admin address book, or from Recent Contacts, and add them to To, Cc or Bcc. - [Pin important mails as shortcuts](https://docs.xgenplus.com/mail/pin-mails-to-shortcuts/index.md): Click the star on a mail to pin it to your Shortcut board, open all pinned mails from one bar and clear them when you are done. - [Play a sound when new mail arrives](https://docs.xgenplus.com/mail/new-mail-sound/index.md): Turn on a notification sound for new mail, pick a tone, or upload your own sound file and preview it. - [Preview a mail before sending](https://docs.xgenplus.com/mail/preview-before-sending/index.md): See how your mail will look to the recipient, with images and layout, before you send it from Classic compose. - [Print a mail](https://docs.xgenplus.com/mail/print-a-mail/index.md): Open a print-ready preview of a mail with its headers and notes, then print it or save it as an image. - [Put a picture inside a mail](https://docs.xgenplus.com/mail/insert-picture-in-mail/index.md): Show a logo, map or photo inside the body of your mail instead of sending it as an attachment. - [Quick forward a mail from the list](https://docs.xgenplus.com/mail/quick-forward-a-mail/index.md): Forward a mail with its attachments straight from the mail list, with a short note, without opening the compose window. - [Read a mail full screen](https://docs.xgenplus.com/mail/full-comfort-view/index.md): Open a mail in Full Comfort View, a distraction-free full-screen reader with Print, Reply, Reply All and Forward built in. - [Read an organisation broadcast mail](https://docs.xgenplus.com/mail/read-a-broadcast-mail/index.md): Broadcast mails are official announcements from your administrator. They open read-only and cannot be deleted or blocked. - [Recall a sent mail](https://docs.xgenplus.com/mail/recall-sent-mail/index.md): Take back a mail you sent by mistake. XgenPlus deletes it from the mailbox of every colleague who has not opened it yet. - [Recipient and daily sending limits](https://docs.xgenplus.com/mail/sending-limits/index.md): Why XgenPlus stops a mail with too many recipients, and how the Daily Mail Quota box shows how many more mails you can send today. - [Recover mail removed from Trash](https://docs.xgenplus.com/mail/recover-deleted-mail/index.md): Restore deleted mail, including mail removed from Trash or Spam-Promo, from Archive of Deleted Emails within your domain's retention period. - [Remove a folder shared with you](https://docs.xgenplus.com/mail/remove-a-shared-folder/index.md): Take a folder that a colleague shared with you off your own folder list when you no longer need it. The owner keeps the folder. - [Replay the mailbox tour](https://docs.xgenplus.com/mail/take-the-product-tour/index.md): Follow the guided tour of the XgenPlus mailbox and compose window, and start it again any time from your account menu. - [Reply or reply all to a mail](https://docs.xgenplus.com/mail/reply-or-reply-all/index.md): Answer only the sender with Reply, or the sender and everyone in To and Cc with ReplyAll, and see why reply is sometimes blocked. - [Reply with AI Reply](https://docs.xgenplus.com/mail/reply-with-ai-reply/index.md): Let AI Reply read the mail you are answering and draft a reply in your chosen language and tone, then insert it and edit before sending. - [Resend a mail you already sent](https://docs.xgenplus.com/mail/resend-a-sent-mail/index.md): Send a mail from your Sent folder again with the same recipients, subject, text and attachments, in one click. - [Review mail held in Quarantine](https://docs.xgenplus.com/mail/quarantine-mail/index.md): Find mail that was held back as suspicious or from an unknown sender, and release the genuine ones to your mailbox. - [Save a mail as a template](https://docs.xgenplus.com/mail/save-mail-as-template/index.md): Save a mail you send often, with its subject, body and attachments, in the Template folder and reuse it in a few clicks. - [Save a mail as an image](https://docs.xgenplus.com/mail/save-mail-as-image/index.md): Turn any mail into a picture with Convert as Image, so you can keep it on your phone or share it where email is not handy. - [Save new recipients after sending](https://docs.xgenplus.com/mail/after-mail-is-sent/index.md): After you send a mail in Classic compose, the confirmation lets you add new recipients to your contacts or resend the mail to another address. - [Save or discard a draft](https://docs.xgenplus.com/mail/save-a-draft/index.md): XgenPlus saves your mail to Drafts every minute while you write. Reopen it later, or discard it so it does not stay in Drafts. - [Schedule a mail for later](https://docs.xgenplus.com/mail/schedule-a-mail/index.md): Write a mail now and let XgenPlus send it at the date and time you choose, even when you are logged out. - [Search folders shared with you](https://docs.xgenplus.com/mail/search-shared-folders/index.md): Look for mail inside a folder a colleague has shared with you, using the same filters as Advanced Search. - [Search the text inside attachments](https://docs.xgenplus.com/mail/search-inside-attachments/index.md): Find a mail by words inside its attached document, even when you can't remember the sender or subject, within a 30-day range. - [Search your mail](https://docs.xgenplus.com/mail/search-your-mail/index.md): Find a mail fast from the search box at the top. Suggestions appear as you type, and you can search in Indian languages too. - [See all mailed photos in Picture Gallery](https://docs.xgenplus.com/mail/picture-gallery/index.md): Browse every picture that arrived as a mail attachment in one gallery, filter by date, and print, save or forward them. - [See all recipients and save addresses](https://docs.xgenplus.com/mail/see-all-recipients-of-a-mail/index.md): Expand the To, Cc and Bcc lists of an open mail, see its date and Mail ID, and save the sender or any recipient to your contacts. - [See all related mails in a conversation](https://docs.xgenplus.com/mail/see-related-mails-interaction/index.md): Use Interaction to list every earlier mail exchanged on the same conversation, with read, replied and forwarded status, and open any of them. - [See how much space each folder uses](https://docs.xgenplus.com/mail/check-folder-size/index.md): Calculate the size of each mail folder and see it against your total mailbox space, so you know where to clean up. - [See who received and read your mail](https://docs.xgenplus.com/mail/see-who-received-your-mail/index.md): Open a sent mail to see, for each recipient, whether it was Delivered, Read or Bounced, without asking anyone. - [Select several mails at once](https://docs.xgenplus.com/mail/select-several-mails/index.md): Tick individual mails, a whole page, or only read or unread mails, then move, delete, block or forward them together. - [Send a calendar event with a mail](https://docs.xgenplus.com/mail/send-event-with-mail/index.md): In Classic compose, add a date, time and description to a mail as a calendar invitation that recipients can add to their calendar. - [Send a large file as a link](https://docs.xgenplus.com/mail/send-large-file-as-link/index.md): When a file is over the attachment limit, Smart Attachment saves it to your Storage and puts a download link in the mail instead. - [Send a mail to a mailing list](https://docs.xgenplus.com/mail/send-to-a-mailing-list/index.md): Address a mailing list like any other recipient. If the list is moderated, your mail waits for a moderator to approve it before it goes out. - [Send a personal copy to a contact group](https://docs.xgenplus.com/mail/send-group-mail/index.md): Use Group Mail in Classic compose to send one mail to a contact group, with each member getting a separate copy that can greet them by name. - [Send a quick reply without opening compose](https://docs.xgenplus.com/mail/quick-reply-to-a-mail/index.md): Reply to a mail in a few seconds from the mail list or the reading pane, without opening the full compose window. - [Send from another address](https://docs.xgenplus.com/mail/send-from-another-address/index.md): Choose a different From address, such as an alias or another verified address you own, when you write a mail in XgenPlus. - [Set an out of office reply](https://docs.xgenplus.com/mail/out-of-office-reply/index.md): Send an automatic reply while you are away, with one message for colleagues and a different one for people outside your organisation. - [Set default tracking for every mail you send](https://docs.xgenplus.com/mail/default-sending-options/index.md): Turn on Delivery Report, Reply Await or Read Receipt for all new mail, choose where sent copies are saved, and show a confirmation after sending. - [Set the default font for new mail](https://docs.xgenplus.com/mail/default-font/index.md): Choose the font and size every new mail starts with, so your mails look the same each time without formatting them. - [Set up your email signature](https://docs.xgenplus.com/mail/email-signature/index.md): Create up to three signatures, Official, Personal and Other, add your logo, choose the active one and add it to every mail automatically. - [Set up your Home page](https://docs.xgenplus.com/mail/home-page-widgets/index.md): Arrange widgets on your XgenPlus Home page, such as new mails, starred shortcuts, favourite links, a clock and alerts. - [Share a mail folder with colleagues](https://docs.xgenplus.com/mail/share-a-mail-folder/index.md): Give colleagues access to one of your mail folders and decide whether they may delete, reply to or forward the mails in it. - [Share a single mail with colleagues](https://docs.xgenplus.com/mail/share-a-single-mail/index.md): Share one mail with colleagues without forwarding it, control whether they may reply, forward, delete or share it on, and discuss it in notes. - [Shrink photos when you attach them](https://docs.xgenplus.com/mail/shrink-photos-when-attaching/index.md): When you attach a photo, XgenPlus offers to reduce it to a small, medium or large size first, with a preview, so your mail stays light. - [Snooze a mail until later](https://docs.xgenplus.com/mail/snooze-a-mail/index.md): Hide a mail until a date and time you choose, so it comes back exactly when you need to act on it. - [Sort incoming mail with rules](https://docs.xgenplus.com/mail/mail-rules/index.md): Create rules that move, delete, colour or auto-reply to incoming mail by sender, recipient, subject, body text, date, priority or attachment. - [Sort mails by date, sender, subject or size](https://docs.xgenplus.com/mail/sort-the-mail-list/index.md): Change the order of any folder to newest or oldest first, sender or subject A to Z, or largest mails on top to free up space. - [Spot a mail sent in someone else's name](https://docs.xgenplus.com/mail/suspicious-sender-warning/index.md): XgenPlus marks a sender as suspicious when the mail was really sent from a different address, and shows "via" for relayed mail. - [Spot trusted senders by colour](https://docs.xgenplus.com/mail/sender-domain-colours/index.md): Mail from your organisation's internal domains shows the sender in a colour your administrator picked, and you can colour outside senders with filter rules. - [Stop a mail just after clicking Send](https://docs.xgenplus.com/mail/undo-send/index.md): Turn on Undo Send to get a short countdown after you click Send, so you can stop the mail, send it at once or change the From address. - [Stop recipients forwarding or printing](https://docs.xgenplus.com/mail/stop-forwarding-or-printing/index.md): In Classic compose, stop colleagues from replying to, deleting, printing or forwarding a mail you send them. - [Switch to Classic compose](https://docs.xgenplus.com/mail/switch-to-classic-compose/index.md): Turn on Classic compose for advanced options such as recipient rights, priority, PGP and templates, and switch back any time. - [Switch to dark mode](https://docs.xgenplus.com/mail/dark-mode/index.md): Change XgenPlus to dark colours with one click in the header, easier on the eyes at night, and switch back to light any time. - [Tag an outgoing mail](https://docs.xgenplus.com/mail/tag-an-outgoing-mail/index.md): In Classic compose, label a mail with an organisation tag such as Confidential or a personal tag, so it is easy to find and report on later. - [Tell internal and external mail apart](https://docs.xgenplus.com/mail/external-sender-warning/index.md): Every mail you receive is labelled Internal or External, and mail from outside your organisation carries a caution banner. - [Track mails that need a reply](https://docs.xgenplus.com/mail/track-awaited-replies/index.md): Mark a mail as Reply Awaited when you send it, then use the Reply Awaited category to follow up on everyone who has not answered. - [Understand the icons in your mail list](https://docs.xgenplus.com/mail/mail-list-icons/index.md): What the priority, replied, forwarded, attachment, moved-from and delivery status icons next to each mail in the XgenPlus mail list mean. - [Unsubscribe from newsletters](https://docs.xgenplus.com/mail/unsubscribe-from-newsletters/index.md): Stop newsletters and promotional mail with one click, from the open mail or from the Subscriptions view of your Inbox. - [Use the account menu](https://docs.xgenplus.com/mail/account-menu/index.md): Open Home, Settings, folders, themes, dark mode, Help and Logout from your picture at the top right of the XgenPlus mailbox. - [Use the right-click menu on a mail](https://docs.xgenplus.com/mail/right-click-menu/index.md): Right-click any mail in the list to reply, forward, quick reply, block the sender or add them to contacts without opening it. - [Use To, Cc and Bcc](https://docs.xgenplus.com/mail/to-cc-and-bcc/index.md): When to put people in To, Cc or Bcc, how to send one mail to many people, and who can see which addresses. - [View the original source of a mail](https://docs.xgenplus.com/mail/view-original-mail-source/index.md): Open the full original of a mail, with every header and the raw source, to investigate delivery problems or a suspected phishing mail. - [When to ask your administrator](https://docs.xgenplus.com/mail/ask-your-administrator/index.md): Some things only your organisation's administrator can do, such as more mailbox space, a password reset or lifting a sign-in block. Here is what to ask for. - [Why an attachment was removed as a virus](https://docs.xgenplus.com/mail/virus-attachment-removed/index.md): What the notice "Virus Infected Attachment Removed." means on a mail you received, and how to get the file another way. - [Why can I mail only some addresses?](https://docs.xgenplus.com/mail/mail-only-address-book/index.md): Your admin can limit your account to sending only to the organisation's global and admin address books, plus chosen domains. - [Why can't I reply to or forward a mail?](https://docs.xgenplus.com/mail/why-cant-i-reply-or-forward/index.md): Reply, Forward, Print or Delete can be blocked by the sender's rights on one mail or by your administrator for your whole account. - [Why is my attachment type blocked?](https://docs.xgenplus.com/mail/blocked-file-types/index.md): Your administrator can block file types such as exe or bat. Find out what the message means and how to send the file another way. - [Work on several mails at once](https://docs.xgenplus.com/mail/several-mails-at-once/index.md): Keep up to three compose windows open, minimise them along the bottom of the screen and switch between drafts as you work. - [Write a mail with AI Compose](https://docs.xgenplus.com/mail/write-with-ai-compose/index.md): Describe the mail you need in a line and AI Compose drafts it in English, Hindi or another Indian language, in the tone and length you choose. - [Write and send a mail](https://docs.xgenplus.com/mail/write-and-send-a-mail/index.md): Open a new mail in XgenPlus, add recipients, a subject and your message, and send it without leaving your Inbox. ## Calendar - [Add a meeting invite from mail to Calendar](https://docs.xgenplus.com/calendar/add-an-invite-to-your-calendar/index.md): Put a meeting invitation you received by mail, from Outlook, Gmail or XgenPlus, into your XgenPlus Calendar with one click. - [Book a room, food or a vehicle](https://docs.xgenplus.com/calendar/book-room-and-catering/index.md): Request a meeting room, catering, a vehicle or equipment right from the meeting invite. Each request goes by mail to the person who manages it. - [Cancel or delete a meeting](https://docs.xgenplus.com/calendar/cancel-or-delete-an-event/index.md): Call off a future meeting and tell every attendee, or remove an event from your calendar for good. - [Check for meeting clashes](https://docs.xgenplus.com/calendar/check-meeting-conflicts/index.md): XgenPlus warns you when a new meeting clashes with one you already have or with a room that is booked, and shows your month to find a free slot. - [Copy an event to another date](https://docs.xgenplus.com/calendar/duplicate-an-event/index.md): Create a new event with the same attendees, venue, resources and description at a different date or time, without retyping anything. - [Create a calendar event](https://docs.xgenplus.com/calendar/create-an-event/index.md): Add a meeting or appointment to your XgenPlus Calendar with a subject, venue, description, start and end time and its own time zone. - [Create more calendars](https://docs.xgenplus.com/calendar/create-more-calendars/index.md): Keep work, travel or project events apart in separate coloured calendars, and show or hide each one with a tick. - [Export events as an .ics file](https://docs.xgenplus.com/calendar/export-a-calendar/index.md): Download your events for a date range, or one event, as an .ics file that Outlook, Google Calendar and other calendar apps can open. - [Get a reminder before an event](https://docs.xgenplus.com/calendar/event-reminder/index.md): Get a reminder in webmail and on your phone a set number of minutes before a calendar event starts, and choose who else is reminded by email. - [Import events from another calendar](https://docs.xgenplus.com/calendar/import-a-calendar/index.md): Bring events from Google Calendar, Outlook or another calendar app into XgenPlus Calendar by importing an .ics file. - [Invite people to a meeting](https://docs.xgenplus.com/calendar/invite-people-to-a-meeting/index.md): Add colleagues and outside guests to a calendar event, pick the address the invite comes from, preview it and send a meeting invitation by mail. - [Make an event repeat](https://docs.xgenplus.com/calendar/repeat-an-event/index.md): Set a meeting to repeat daily, weekly, monthly or yearly, choose when the series ends, and change one occurrence or the whole series. - [Mark an event as busy, tentative or free](https://docs.xgenplus.com/calendar/show-as-busy-or-free/index.md): Choose whether an event blocks your time, so optional sessions do not count as clashes when meetings are checked for conflicts. - [Print your schedule](https://docs.xgenplus.com/calendar/print-your-calendar/index.md): Print a list of your events for any date range, with times, venue, organiser and attendees, for someone who prefers paper. - [Record and send minutes of meeting](https://docs.xgenplus.com/calendar/minutes-of-meeting/index.md): Write the minutes of a meeting against the calendar event, mail them to every attendee and download them as a PDF for your records. - [Search your calendar](https://docs.xgenplus.com/calendar/search-your-calendar/index.md): Find past and upcoming events by a word in the title or details and see when, where and with whom each one is. - [See who is coming to your meeting](https://docs.xgenplus.com/calendar/track-meeting-responses/index.md): Track Yes, No, Maybe and waiting replies to a meeting invitation, including replies from guests who use Outlook or Gmail. - [Share your calendar with colleagues](https://docs.xgenplus.com/calendar/share-a-calendar/index.md): Let colleagues in your organisation see your calendar, or let them add and change events on it, for example an assistant who books your meetings. - [Show public and office holidays](https://docs.xgenplus.com/calendar/show-holidays/index.md): Overlay national holidays and your organisation's declared holidays on your XgenPlus Calendar, each in its own colour. - [Switch between day, week and month view](https://docs.xgenplus.com/calendar/change-calendar-view/index.md): See your XgenPlus Calendar by day, week, month or as an agenda list, move through dates and drag events to a new time. - [View calendars shared with you](https://docs.xgenplus.com/calendar/view-shared-calendars/index.md): Show the calendars colleagues have shared with you next to your own events, give each a colour, or unsubscribe when you no longer need them. - [Write a meeting agenda from a template](https://docs.xgenplus.com/calendar/agenda-from-a-template/index.md): Fill a meeting's agenda from a ready template that puts in the date, venue, chairman, secretary and attendee list for you. ## Contacts - [Add or edit a contact](https://docs.xgenplus.com/contacts/add-a-contact/index.md): Save a person's name, email, phone, company, address, birthday and anniversary in Contacts and put them in one or more groups. - [Add people from a mail to Contacts](https://docs.xgenplus.com/contacts/add-people-from-a-mail/index.md): Save the sender and recipients of a mail to your address book in one step, choosing which addresses to keep and which group they go in. - [Ask contacts to update their own details](https://docs.xgenplus.com/contacts/ask-contacts-to-update-details/index.md): Send each member of a group a personal mail with a link where they correct their own phone, address and other details in your address book. - [Check a group for dead email addresses](https://docs.xgenplus.com/contacts/check-group-addresses/index.md): Test every address in a contact group against the receiving mail server, without sending mail, and clean out the ones that no longer work. - [Control the global address book](https://docs.xgenplus.com/contacts/address-book-policies/index.md): Show or hide the domain directory and the admin address book for all users, and limit users to mailing only addresses in them. - [Create a contact group](https://docs.xgenplus.com/contacts/create-a-contact-group/index.md): Put contacts into named groups, such as new joiners or panel interviewers, so you can mail, share or check a whole group at once. - [Download a contact as a vCard](https://docs.xgenplus.com/contacts/download-a-vcard/index.md): Save any contact as a standard .vcf file that phones, Outlook and other address books can open, after checking the business card preview. - [Export contacts to a CSV file](https://docs.xgenplus.com/contacts/export-contacts/index.md): Download the contact groups you choose as a CSV file, with only the fields you need, for a spreadsheet or another mail app. - [Find colleagues by department or place](https://docs.xgenplus.com/contacts/find-colleagues-by-department/index.md): Search the organisation directory across your domains by details your admin records, such as department, district or location. - [Find colleagues in the directory](https://docs.xgenplus.com/contacts/organisation-directory/index.md): Look up anyone in your organisation through the global address book, without saving them as a contact first. - [Import contacts from a CSV file](https://docs.xgenplus.com/contacts/import-contacts/index.md): Bring contacts from Outlook, Gmail or a spreadsheet into XgenPlus. Match the columns, pick a group and decide how duplicates are handled. - [Keep separate address books](https://docs.xgenplus.com/contacts/separate-address-books/index.md): Create extra address books, such as Vendors or a project, each with its own groups and contacts, and switch between them in Contacts. - [Mail a contact group in one click](https://docs.xgenplus.com/contacts/mail-a-contact-group/index.md): Send one mail to every member of a contact group, including groups shared with you, by adding the group as a single recipient. - [Mail everyone in your search results](https://docs.xgenplus.com/contacts/mail-search-results/index.md): Turn a contact search into a recipient list in one click and open a new mail addressed to the contacts you found. - [Move, copy or delete contacts](https://docs.xgenplus.com/contacts/move-copy-delete-contacts/index.md): Tidy your contacts in bulk. Move or copy them to another group, remove them from a group, delete them, or block an address. - [Save a vCard you received to Contacts](https://docs.xgenplus.com/contacts/save-a-vcard-you-received/index.md): When someone mails you a contact as a .vcf file, add it to your XgenPlus address book in one click instead of typing it in. - [Search your contacts](https://docs.xgenplus.com/contacts/search-your-contacts/index.md): Find a contact quickly by name or email, or use More Options to search by first, last name or email and leave out groups you do not need. - [See all your contacts in one list](https://docs.xgenplus.com/contacts/full-view/index.md): Full View shows every group in one expandable list, with the organisation directory, the admin address book and incomplete addresses if you want them. - [Send contacts as vCards](https://docs.xgenplus.com/contacts/send-contacts-as-vcards/index.md): Mail up to nine contacts to someone as a vCard file they can save straight into their own address book or phone. - [Share a contact group](https://docs.xgenplus.com/contacts/share-a-contact-group/index.md): Share one contact group with colleagues, optionally letting them add contacts, so everyone mails the same up-to-date list. - [Share an address book](https://docs.xgenplus.com/contacts/share-an-address-book/index.md): Give colleagues a whole address book, read-only or with permission to update contacts, so a team works from one up-to-date list. - [Stop a contact appearing as you type](https://docs.xgenplus.com/contacts/hide-from-suggestions/index.md): Keep an old or wrong address out of the suggestions in To, Cc and Bcc without deleting the contact, or hide a whole group from suggestions. - [Store a contact's PGP public key](https://docs.xgenplus.com/contacts/store-a-contacts-public-key/index.md): Keep a contact's PGP public key with their contact card, so you can send them encrypted mail without asking for the key each time. ## Storage & Office - [Create a document, sheet or presentation](https://docs.xgenplus.com/storage/create-a-document/index.md): Make a new Word, Excel or PowerPoint file in a Storage folder and start typing in the browser. Changes save on their own. - [Create and organise Storage folders](https://docs.xgenplus.com/storage/manage-folders/index.md): Make folders and sub-folders in Storage, rename them, or delete a folder you no longer need along with everything in it. - [Edit Word, Excel and PowerPoint files](https://docs.xgenplus.com/storage/edit-office-documents/index.md): Open and edit .docx, .xlsx and .pptx files in your browser with a familiar ribbon, comments, tracked changes and version history. - [Get an edited file back in Storage](https://docs.xgenplus.com/storage/collect-an-updated-file/index.md): Send a file link with an Upload button, so the person you send it to can put their updated version straight back into your Storage. - [Open Storage a colleague shared](https://docs.xgenplus.com/storage/shared-storage/index.md): View and download files from a colleague's Storage folder that they have shared with you, a group or your whole organisation. - [Open Storage and find your files](https://docs.xgenplus.com/storage/open-storage/index.md): Storage is your file drive inside the mailbox. Browse folders, switch between list and grid, and see how much space you have used. - [Preview a file without downloading](https://docs.xgenplus.com/storage/preview-a-file/index.md): Open pictures, videos, audio, PDFs and Word, Excel or PowerPoint files from Storage right in your browser, without saving them on your computer. - [Rename, move, download or delete files](https://docs.xgenplus.com/storage/manage-files/index.md): Manage Storage files from the right-click menu or the selection bar. Rename, add a note, move, download, copy a link or delete them. - [Save mail attachments to Storage](https://docs.xgenplus.com/storage/save-attachments-to-storage/index.md): Copy attachments from a mail you received into a Storage folder, so you can find them later and share them as a link. - [Search Storage by name or file type](https://docs.xgenplus.com/storage/search-storage/index.md): Find files and folders in Storage as you type, and narrow the results with type or extension words such as type:pdf or ext:xlsx. - [Send a Storage file as a download link](https://docs.xgenplus.com/storage/send-a-file-link/index.md): Mail a download link to one or more Storage files instead of attaching them. Recipients download the file without logging in. - [Share a document to edit together](https://docs.xgenplus.com/storage/share-for-collaboration/index.md): Send a Word, Excel or PowerPoint file from Storage with a view or edit link, so others open it in the browser and can work on it with you. - [Upload files to Storage](https://docs.xgenplus.com/storage/upload-files/index.md): Add one or many files to a Storage folder by choosing them or dragging them from your computer, and follow each file's progress. ## Tasks & Notes - [Add a task quickly](https://docs.xgenplus.com/tasks-notes/quick-add-a-task/index.md): Type a to-do in one line, pick when it is due and how important it is, and add it to your task list in seconds. - [Add a task with notes, tag and status](https://docs.xgenplus.com/tasks-notes/add-or-edit-a-task/index.md): Create or change a task with every detail, including notes, due date, priority, a tag and a status such as In Progress. - [Complete or delete a task](https://docs.xgenplus.com/tasks-notes/complete-or-delete-a-task/index.md): Tick a task to mark it done, untick it to open it again, or delete a task you no longer need. - [Find and filter your tasks](https://docs.xgenplus.com/tasks-notes/find-and-filter-tasks/index.md): Search your tasks by word, or filter them by status, priority or tag, to see only the to-dos that matter right now. - [Keep a personal to-do list](https://docs.xgenplus.com/tasks-notes/your-task-list/index.md): Track your own to-dos next to your mail, grouped by due date, with views for today, upcoming, overdue and completed tasks. ## Meet & Chat - [Chat with colleagues](https://docs.xgenplus.com/meet-chat/chat-with-colleagues/index.md): Send instant messages to colleagues in your organisation and chat in team groups, from the Chat icon in your mailbox. - [Create a video meeting link](https://docs.xgenplus.com/meet-chat/start-a-video-meeting/index.md): Make an instant VideoMeet room from your mailbox and copy a one-click join link to send to anyone you want to meet. - [Host a video meeting in your mailbox](https://docs.xgenplus.com/meet-chat/host-a-video-meeting/index.md): Run a VideoMeet full screen inside XgenPlus with camera, microphone and screen sharing, and end it for everyone when you are done. - [Join a video meeting from a link](https://docs.xgenplus.com/meet-chat/join-a-video-meeting/index.md): Paste a VideoMeet join link you received and join the meeting inside your mailbox, without installing anything. - [Mail a VideoMeet invitation](https://docs.xgenplus.com/meet-chat/invite-by-mail-to-videomeet/index.md): Send people a ready-made VideoMeet invitation with the meeting name, room password, join link and a link to the mobile app. ## Assignments (XgenAir) - [Add an internal note to a conversation](https://docs.xgenplus.com/assignments/conversation-notes/index.md): Leave notes on a customer conversation that your team can see but the customer cannot, so the next agent knows what has happened. - [Assign a conversation to another agent](https://docs.xgenplus.com/assignments/assign-a-conversation/index.md): Hand one or more customer conversations to a colleague in your agent group, for example to escalate a billing question to a specialist. - [Check agent performance](https://docs.xgenplus.com/assignments/agent-performance-reports/index.md): See for each agent how many conversations were assigned, replied to, closed, tagged or still pending, for today, yesterday or the month. - [Close or re-open a conversation](https://docs.xgenplus.com/assignments/close-or-reopen/index.md): Mark a customer conversation as resolved when the work is done, or open it again if the customer comes back. - [Create agent groups](https://docs.xgenplus.com/assignments/agent-groups/index.md): Group your support agents, for example first-level and technical, so routing rules and assignments go to the right team. - [Open your Assignments queue](https://docs.xgenplus.com/assignments/work-your-assignments/index.md): See the shared-mailbox conversations assigned to you, filter them by account, date, status or tag, and open one to work on it. - [Reply with a suggested reply](https://docs.xgenplus.com/assignments/reply-with-suggested-replies/index.md): Answer an assigned conversation from the shared mailbox address, insert a ready-made reply, and send and close it in one click. - [Route shared mailbox mail to agents](https://docs.xgenplus.com/assignments/route-mail-to-a-group/index.md): Create a mail rule that sends incoming mail matching a condition, such as a word in the subject, straight to an agent group. - [See a conversation's history](https://docs.xgenplus.com/assignments/conversation-history/index.md): Check who assigned, replied to, tagged or closed a customer conversation and when, and see every linked mail in the thread. - [Set a follow-up reminder](https://docs.xgenplus.com/assignments/set-a-follow-up-reminder/index.md): Pick a date on selected conversations in Assignments and get a reminder to follow them up again on that day. - [Supervise all assigned conversations](https://docs.xgenplus.com/assignments/supervise-all-conversations/index.md): As the Assignment User, see every conversation across agents and groups, and assign, note, tag, reply to or close any of them. - [Tag conversations by topic](https://docs.xgenplus.com/assignments/tag-conversations/index.md): Label customer conversations with tags such as REFUND or KYC, pick from your team's ready tags, and filter your queue by tag. - [Turn on Assignments for a domain](https://docs.xgenplus.com/assignments/turn-on-assignments/index.md): Switch on XgenAir Assignments for a domain, make users agents, and create the Assignment User who routes shared mailbox mail to them. ## XgenPlus Forms - [Answer a form](https://docs.xgenplus.com/forms/answer-a-form/index.md): Open a XgenPlus Forms link, sign in if asked, fill in the questions and submit, or report a form that looks wrong. - [Choose question types](https://docs.xgenplus.com/forms/question-types/index.md): The 13 question types in XgenPlus Forms, from short answer to file upload, and the options each one has. - [Choose who can answer your form](https://docs.xgenplus.com/forms/who-can-answer/index.md): Decide whether only XgenPlus customers or anyone with the link can answer your form, and what each choice needs. - [Create a form](https://docs.xgenplus.com/forms/create-a-form/index.md): Start a form or survey from a blank page or a template, add questions and let XgenPlus Forms save as you type. - [Download responses as CSV](https://docs.xgenplus.com/forms/download-responses/index.md): Download every answer to a XgenPlus Forms form as a CSV file for a spreadsheet, or as a ZIP with the uploaded files. - [Duplicate, close or delete a form](https://docs.xgenplus.com/forms/manage-your-forms/index.md): Use the menu on a form in Your forms to edit it, copy it, close it to stop answers, open it again or delete it with its responses. - [Get more with Forms Plus](https://docs.xgenplus.com/forms/forms-plus/index.md): See what Forms Plus adds to XgenPlus Forms: more forms and responses, and public answering without sign-in. - [Know your Forms allowances](https://docs.xgenplus.com/forms/forms-allowances/index.md): See what the free XgenPlus Forms allowance includes, how answers are counted and how long they are kept. - [Publish and share a form](https://docs.xgenplus.com/forms/publish-and-share-a-form/index.md): Publish your form in XgenPlus Forms, then copy its link or print its QR code so people can answer on any device. - [See responses and charts](https://docs.xgenplus.com/forms/see-results/index.md): Read answers to your form in a table, see a chart for each question and open a single response in XgenPlus Forms. - [Set the look, limits and closing date](https://docs.xgenplus.com/forms/form-settings/index.md): Choose a colour, a thank-you message, one response per person, a response limit and a closing date for your form in XgenPlus Forms. - [Sign in to XgenPlus Forms](https://docs.xgenplus.com/forms/sign-in-to-forms/index.md): Sign in to XgenPlus Forms at forms.xgenplus.com with your XgenPlus email address and the 6-digit code from the XgenPlus Mobile app. - [Split a long form into sections](https://docs.xgenplus.com/forms/split-a-form-into-sections/index.md): Group questions into titled sections in XgenPlus Forms so people fill a long form step by step with a progress bar. ## Security & Privacy - [Add your recovery details](https://docs.xgenplus.com/security/add-recovery-email-and-mobile/index.md): Save an alternate email, mobile number and hint question in XgenPlus, so you can reset your password and use two-step login. - [Allow or block multiple sign-ins](https://docs.xgenplus.com/security/allow-or-block-multiple-sign-ins/index.md): Decide whether your XgenPlus account can be open in several browsers at once, or whether a new sign-in ends the earlier session. - [Allow sign-in only from chosen countries](https://docs.xgenplus.com/security/limit-sign-in-by-country/index.md): Choose the countries your XgenPlus account can be opened from. Sign-ins from any other country are refused. - [Allow sign-in only from home or office IP](https://docs.xgenplus.com/security/limit-sign-in-to-office-ip/index.md): Lock your XgenPlus account so it can be opened only from your home or office internet connection, using the Home IP and Office IP settings. - [Allow your admin to troubleshoot your account](https://docs.xgenplus.com/security/allow-admin-access/index.md): Give or withdraw consent for your administrator to see your account's logs, statistics and mail headers, never your mail content. - [Can't sign in? Fix it step by step](https://docs.xgenplus.com/security/cant-sign-in/index.md): What to check when XgenPlus will not let you sign in, from a wrong password or Caps Lock to an expired password or a blocked location. - [Change an expired password at sign-in](https://docs.xgenplus.com/security/change-expired-password/index.md): What to do when XgenPlus says your password is expired or must be changed, and the password rules your new password must meet. - [Change your password](https://docs.xgenplus.com/security/change-your-password/index.md): Change your XgenPlus mail password or Secure Folder password in Settings, confirming with your current password or a code from the mobile app. - [Check a mail's digital signature](https://docs.xgenplus.com/security/verify-a-digital-signature/index.md): Click Verify Signature on a signed mail to confirm it really came from the sender and was not changed on the way. - [Create an app password](https://docs.xgenplus.com/security/create-an-app-password/index.md): Make a separate, revocable password for Outlook, Thunderbird or a phone mail app, so your main XgenPlus password is never stored in them. - [Create or upload your PGP keys](https://docs.xgenplus.com/security/create-pgp-keys/index.md): Generate a PGP key pair in XgenPlus Settings or upload your own, then share your public key and send encrypted or signed mail. - [Digitally sign a mail with S/MIME](https://docs.xgenplus.com/security/sign-a-mail-with-smime/index.md): Sign a mail with your S/MIME certificate in new compose, so recipients can confirm it came from you and was not changed. - [Email security terms explained](https://docs.xgenplus.com/security/email-security-glossary/index.md): Plain-language meanings of SPF, DKIM, DMARC, S/MIME, PGP, two-step login and app passwords, with links to the XgenPlus pages that use them. - [Encrypt a mail with S/MIME](https://docs.xgenplus.com/security/encrypt-a-mail-with-smime/index.md): Encrypt a mail in new compose so only the recipients can read it. XgenPlus checks live that every recipient has an active certificate. - [Fix "not allowed to login" messages](https://docs.xgenplus.com/security/why-sign-in-is-blocked/index.md): What each XgenPlus sign-in restriction message means, such as IP, country, proxy or a blocked domain, and who can lift it. - [Get alerts about failed sign-ins](https://docs.xgenplus.com/security/failed-sign-in-alerts/index.md): The XgenPlus mobile app alerts you on your phone when someone types a wrong password for your account in a browser. - [Get your S/MIME certificate](https://docs.xgenplus.com/security/get-smime-certificate/index.md): Generate your S/MIME certificate from your organisation's own certificate authority, export it for Outlook or a phone, and reissue it if needed. - [Lock mail in the Secure folder](https://docs.xgenplus.com/security/lock-mail-in-secure-folder/index.md): Use the Secure folder to keep sensitive mail behind a second password, separate from your sign-in password, and reset it if you forget it. - [Password rules and allowed characters](https://docs.xgenplus.com/security/password-rules/index.md): Which letters, digits and special characters an XgenPlus password can use, which characters are not allowed, and how long it can be. - [Read an S/MIME encrypted mail](https://docs.xgenplus.com/security/read-an-encrypted-smime-mail/index.md): XgenPlus decrypts S/MIME mail sent to you automatically when you open it, including mail encrypted to a certificate you have since reissued. - [Reset a forgotten password](https://docs.xgenplus.com/security/reset-forgotten-password/index.md): Reset your XgenPlus password yourself from the login page, using a link sent to your alternate email or your hint question. - [See where your account is signed in](https://docs.xgenplus.com/security/see-where-you-are-signed-in/index.md): Check the profile menu for "Currently being used in other location" and open the activity table of recent access by type, IP and time. - [Sign in after moving from Google or Microsoft](https://docs.xgenplus.com/security/first-sign-in-after-migration/index.md): While your organisation moves from Google Workspace or Microsoft 365, confirm your old account once and XgenPlus creates your new mailbox. - [Sign in again after your session expires](https://docs.xgenplus.com/security/session-expired-sign-in-again/index.md): When XgenPlus says your session expired, re-enter your password and keep working without losing the screen or draft you had open. - [Sign in faster with a PIN](https://docs.xgenplus.com/security/sign-in-with-a-pin/index.md): After a two-step login, set a short Easy Login PIN for this browser and type it instead of your full password next time. - [Sign in to XgenPlus](https://docs.xgenplus.com/security/sign-in-to-xgenplus/index.md): Open your organisation's webmail address, enter your email, username or mobile number, then your password. Covers Remember me and language choice. - [Sign in with a code from the mobile app](https://docs.xgenplus.com/security/sign-in-with-app-code/index.md): Sign in to XgenPlus webmail with the 6-digit Web Login code from the XgenPlus mobile app, without typing your password on the computer. - [Sign in with your company directory password](https://docs.xgenplus.com/security/sign-in-with-company-directory/index.md): If your organisation links XgenPlus to its LDAP or Active Directory server, you sign in to mail with the same password you use for Windows. - [Sign or encrypt every mail by default](https://docs.xgenplus.com/security/encrypt-or-sign-all-mail/index.md): Turn on Mail Encryption or Digital Signature in Settings so XgenPlus protects every outgoing mail with your PGP key automatically. - [Sign out of XgenPlus](https://docs.xgenplus.com/security/sign-out/index.md): Sign out from the profile menu, and choose what happens to mails you marked as deleted before the session ends. - [Turn on two-step login](https://docs.xgenplus.com/security/turn-on-two-step-login/index.md): Add a second check to your XgenPlus sign-in. After your password, enter a one-time code sent to your alternate email, and trust your own browser for a while. - [Wipe mail from a lost phone](https://docs.xgenplus.com/security/wipe-mail-from-lost-phone/index.md): If a phone with the XgenPlus app is lost or stolen, your administrator can remotely clear the app's mail data from it. ## Settings - [Edit your profile and contact card](https://docs.xgenplus.com/settings/edit-your-contact-details/index.md): Update your name, home and office details in XgenPlus, download your vCard, and show a QR code that others can scan into their phone. - [Make XgenPlus easier to see and use](https://docs.xgenplus.com/settings/accessibility-options/index.md): The XgenPlus options that help with reading and typing, such as dark mode, a bigger default font, fewer mails per page and Indian-language menus. - [Search mail in Hindi or other languages](https://docs.xgenplus.com/settings/search-mail-in-indian-languages/index.md): Use the globe next to the search box to type Hindi, Tamil, Bengali and other scripts phonetically and find mail written in them. - [Type in Hindi and other Indian languages](https://docs.xgenplus.com/settings/type-in-indian-languages/index.md): Type Hindi, Tamil, Bengali and more on an English keyboard. Write "namaste" and XgenPlus turns it into नमस्ते. Ctrl+G switches back to English. - [Use XgenPlus in your language](https://docs.xgenplus.com/settings/change-display-language/index.md): Choose Hindi, Tamil, Bengali, Odia, Urdu or another language on the XgenPlus login page, and see menus, mail and settings in it. - [What's in Default Settings](https://docs.xgenplus.com/settings/default-settings-overview/index.md): A quick map of every option in XgenPlus Default Settings, from undo send and fonts to time zone and multiple login, with links to each task. ## Apps & devices - [Fix a mail app that won't connect](https://docs.xgenplus.com/connect/mail-app-cannot-connect/index.md): Checklist for Outlook, Apple Mail, Thunderbird or phone apps that reject your XgenPlus password, miss old mail or cannot send. - [Get the XgenPlus mobile app](https://docs.xgenplus.com/connect/xgenplus-mobile-app/index.md): Install the XgenPlus app on Android or iPhone for mail, contacts, calendar, storage and chat, plus webmail sign-in codes and security alerts. - [IMAP, POP and SMTP server settings](https://docs.xgenplus.com/connect/imap-pop-smtp-settings/index.md): The server names, ports and security settings to add your XgenPlus mailbox to Outlook, Apple Mail, Thunderbird or a phone mail app. - [Let recipients unsubscribe from group mail](https://docs.xgenplus.com/connect/unsubscribe-link-in-group-mail/index.md): Group and personalised bulk mail from XgenPlus carries an unsubscribe link. Opt-outs are collected for you and skipped in later sends. - [Set up XgenPlus in Apple Mail on a Mac](https://docs.xgenplus.com/connect/set-up-apple-mail-on-mac/index.md): Add your XgenPlus mailbox to Apple Mail on macOS as an IMAP account, with the right server names, ports and an app password. - [Set up XgenPlus mail in Outlook](https://docs.xgenplus.com/connect/set-up-outlook/index.md): Add your XgenPlus mailbox to Microsoft Outlook on Windows with IMAP and SMTP, using manual set-up and an app password. - [Set up XgenPlus mail in Thunderbird](https://docs.xgenplus.com/connect/set-up-thunderbird/index.md): Add your XgenPlus mailbox to Mozilla Thunderbird on Windows, Mac or Linux with manual IMAP and SMTP settings and an app password. - [Set up XgenPlus mail on Android](https://docs.xgenplus.com/connect/set-up-android-mail-app/index.md): Add your XgenPlus mailbox to the Gmail app or another Android mail app as an IMAP account, or install the XgenPlus app instead. - [Set up XgenPlus mail on iPhone or iPad](https://docs.xgenplus.com/connect/set-up-iphone-mail/index.md): Add your XgenPlus mailbox to the built-in Mail app on iPhone or iPad as an IMAP account, or use the XgenPlus app instead. - [Sync contacts and calendar to your phone](https://docs.xgenplus.com/connect/sync-contacts-and-calendar-on-phone/index.md): The XgenPlus mobile app keeps your contacts, the organisation directory and your calendars in step with webmail, in both directions. - [Turn on POP or IMAP access](https://docs.xgenplus.com/connect/turn-on-pop-or-imap/index.md): Allow mail apps to reach your XgenPlus mailbox with POP or IMAP, and choose a start date so old mail stays out of the new app. ## Mobile apps - [Add a sales lead on Android](https://docs.xgenplus.com/mobile/android-add-lead/index.md): Create a new lead in the XgenPlus app with company, contact, service, type, amount, a note and an optional picture. - [Add an inbox list widget](https://docs.xgenplus.com/mobile/android-message-list-widget/index.md): Show recent Unified Inbox mail on the Android home screen with the XgenPlus message list widget. - [Add an unread count widget](https://docs.xgenplus.com/mobile/android-unread-widget/index.md): Put an unread mail count on your Android home screen with the XgenPlus widget for an account, folder or Unified Inbox. - [Add Gmail or another mail account](https://docs.xgenplus.com/mobile/android-add-other-account/index.md): Add a Gmail, Outlook, Yahoo or any IMAP or POP3 mailbox to the XgenPlus Android app, with browser sign-in or manual server settings. - [Add notes to a mail on Android](https://docs.xgenplus.com/mobile/android-mail-notes/index.md): Keep a note against any mail in the XgenPlus app, read the note history and email all your notes to yourself. - [Add recipients from contacts](https://docs.xgenplus.com/mobile/android-compose-recipients/index.md): Use suggestions from your phone contacts and the organisation address book when you type recipients in the XgenPlus Android app. - [Add remarks for time out of office](https://docs.xgenplus.com/mobile/android-out-of-office-record/index.md): When your morning attendance shows time you were out of the office, state a reason for each movement in the XgenPlus app and submit. - [Add your XgenPlus account](https://docs.xgenplus.com/mobile/android-add-account/index.md): Sign in to your XgenPlus mailbox in the Android app with your email address and password, including the verification code step. - [Allow the permissions the app asks for](https://docs.xgenplus.com/mobile/android-app-permissions/index.md): What each XgenPlus Android permission is for, when the app asks, and what stops working if you say no. - [Allow workday location tracking on Android](https://docs.xgenplus.com/mobile/android-workday-tracking/index.md): Set the permissions the XgenPlus app needs when your organisation tracks location during the workday, and run the health check. - [Attach a calendar event to a mail on Android](https://docs.xgenplus.com/mobile/android-attach-calendar-event/index.md): Build a meeting invitation inside Compose in the XgenPlus app, add attendees and send it as a calendar file with your mail. - [Attach files in the Android app](https://docs.xgenplus.com/mobile/android-compose-attachments/index.md): Add files, pictures and calendar events to a mail in the XgenPlus Android app, and know the size limit and the forgot-attachment reminder. - [Block a sender or domain on Android](https://docs.xgenplus.com/mobile/android-block-sender/index.md): Stop mail from an unwanted address or whole domain in the XgenPlus app, and unblock it later from the blocked list. - [Browse your mail list](https://docs.xgenplus.com/mobile/android-message-list/index.md): Open folders, star messages, pull to refresh and load older mail in the XgenPlus Android message list. - [Change an account's name, colour or servers](https://docs.xgenplus.com/mobile/android-settings-account/index.md): Rename an account, pick its colour and edit its incoming and outgoing server settings in the XgenPlus Android app. - [Change how reading and actions work](https://docs.xgenplus.com/mobile/android-settings-reading/index.md): Set message view actions, what happens after delete, swipe actions and confirmation questions in the XgenPlus Android app. - [Change how you write and reply](https://docs.xgenplus.com/mobile/android-settings-composing/index.md): Set message format, default sender details, Cc and Bcc, quoting and the outgoing server in the XgenPlus Android account settings. - [Change theme, fonts and display](https://docs.xgenplus.com/mobile/android-settings-display/index.md): Set theme, animations, font sizes and Unified Inbox options in the XgenPlus Android display settings. - [Change your password in the app](https://docs.xgenplus.com/mobile/android-change-password/index.md): Change your XgenPlus mailbox password from the Android app. The new password applies on every device. - [Choose folders for Sent, Trash and more](https://docs.xgenplus.com/mobile/android-settings-folders/index.md): Set which server folders the XgenPlus Android app uses for Archive, Drafts, Sent, Spam and Trash, and which folders to show or search. - [Choose the app language](https://docs.xgenplus.com/mobile/android-choose-language/index.md): Pick the language of the XgenPlus Android app on first launch and change it later from the menu. 22 languages are available. - [Contact support from the Android app](https://docs.xgenplus.com/mobile/android-help-desk/index.md): Send a question to XgenPlus support from Help in the XgenPlus app, and open the video tutorials on the XgenPlus YouTube channel. - [Control how often mail is fetched](https://docs.xgenplus.com/mobile/android-settings-sync/index.md): Choose background sync, polling, push folders, folder size and delete behaviour for the XgenPlus Android app to balance battery and data. - [Control remote images in mail on Android](https://docs.xgenplus.com/mobile/android-remote-images/index.md): Choose whether the XgenPlus app loads pictures from the internet in mails automatically, only for contacts or never, and load them one mail at a time. - [Create and find folders](https://docs.xgenplus.com/mobile/android-manage-folders/index.md): Create a folder on your mail server, filter the folder list and choose which folders show in the XgenPlus Android app. - [Customise the message list](https://docs.xgenplus.com/mobile/android-settings-message-list/index.md): Change row spacing, preview lines, contact pictures, stars, conversations and split view for the XgenPlus Android message list. - [Draft a reply with AI Reply on Android](https://docs.xgenplus.com/mobile/android-ai-reply/index.md): Tap the AI Reply icon while replying in the XgenPlus app to get a short suggested answer, then use it in your mail and edit it. - [Empty Trash in the Android app](https://docs.xgenplus.com/mobile/android-empty-trash/index.md): Permanently delete everything in Trash in the XgenPlus Android app to free space. - [Find and filter leads on Android](https://docs.xgenplus.com/mobile/android-leads-list/index.md): Browse your leads in the XgenPlus app, filter them by status, service, type or currency, sort them, and call or write to a contact. - [Find your way around the app menu](https://docs.xgenplus.com/mobile/android-navigation-drawer/index.md): What each item in the XgenPlus Android menu does, and why some items appear only for your XgenPlus account. - [Fix missing notifications on Android](https://docs.xgenplus.com/mobile/android-check-notifications/index.md): Send yourself a test alert from the XgenPlus app, repair your phone's notification registration and share a health report with support. - [Get new-mail notifications](https://docs.xgenplus.com/mobile/android-new-mail-notifications/index.md): When the XgenPlus Android app shows a new-mail alert, which buttons it has and why some mails do not notify. - [Listen to a mail read aloud on Android](https://docs.xgenplus.com/mobile/android-read-aloud/index.md): Have the XgenPlus app read the original or translated text of a mail aloud, in the language you picked, using your phone's speech engine. - [Lock the Android app with your fingerprint](https://docs.xgenplus.com/mobile/android-fingerprint-unlock/index.md): Turn on fingerprint unlock in the XgenPlus app so a system prompt asks for your fingerprint or screen lock each time you open it. - [Log out or remove an account](https://docs.xgenplus.com/mobile/android-remove-account/index.md): Remove an account from the XgenPlus Android app with Logout, and choose whether to delete the contacts and calendar it synced. - [Manage Storage folders on Android](https://docs.xgenplus.com/mobile/android-storage-folders/index.md): Check your XgenPlus Storage usage, open folders and create, rename or delete folders from the XgenPlus app. - [Mark a forgotten end of day on Android](https://docs.xgenplus.com/mobile/android-forgot-end-day/index.md): If you forgot to end your workday in the XgenPlus app, pick the time you finished and mark it later with a location and face check. - [Mark everything in a folder as read](https://docs.xgenplus.com/mobile/android-mark-all-read/index.md): Clear unread counts in one folder of the XgenPlus Android app with Mark all as read. - [Mark leave for today on Android](https://docs.xgenplus.com/mobile/android-attendance-leave/index.md): Tell the XgenPlus app you are not joining work today, give a reason and send the leave from your phone. - [Mark your attendance on Android](https://docs.xgenplus.com/mobile/android-mark-attendance/index.md): Mark your start and end of day in the XgenPlus app after your location and face are checked, choosing Office, Home or Out for office work. - [Open the app settings](https://docs.xgenplus.com/mobile/android-settings-overview/index.md): Where to find settings in the XgenPlus Android app and how general and account settings are organised. - [Open the XgenPlus app for the first time](https://docs.xgenplus.com/mobile/android-first-launch/index.md): What you see when you open the XgenPlus Android app for the first time: language choice, welcome screen and account setup. - [Open, save or share a mail attachment](https://docs.xgenplus.com/mobile/android-read-attachments/index.md): View, download or share attachments in the XgenPlus Android app, and open forwarded mail files without leaving the app. - [Pull phone numbers and links out of a mail](https://docs.xgenplus.com/mobile/android-scan-useful-text/index.md): Use Scan useful text in the XgenPlus app to list phone numbers, emails, links, card numbers and tracking numbers found in a mail. - [Read a message and use its toolbar](https://docs.xgenplus.com/mobile/android-read-message/index.md): Open a mail in the XgenPlus Android app, see who it went to, move to the next mail and use the toolbar actions. - [Read mail as conversations](https://docs.xgenplus.com/mobile/android-conversation-view/index.md): Group replies into one row in the XgenPlus Android list, open the whole thread, or turn conversation view off. - [Read signed and encrypted mail on Android](https://docs.xgenplus.com/mobile/android-smime-read/index.md): See what the banner on an S/MIME mail in the XgenPlus app means, and fetch trust certificates when a signature is not trusted. - [Refresh your account settings](https://docs.xgenplus.com/mobile/android-refresh-account/index.md): Re-read your organisation's account settings in the XgenPlus Android app, so new menu items and settings appear without signing in again. - [Register your face for attendance](https://docs.xgenplus.com/mobile/android-register-face/index.md): Add three to six photos of your face in the XgenPlus app once, so attendance can be marked with face recognition. - [Reply to or forward a mail](https://docs.xgenplus.com/mobile/android-reply-forward/index.md): Reply, reply all, forward, forward as attachment or edit as new in the XgenPlus Android app. - [Reset a forgotten password in the app](https://docs.xgenplus.com/mobile/android-reset-password/index.md): Start a password reset from the XgenPlus Android sign-in screen when you cannot remember your mailbox password. - [Review past notifications on Android](https://docs.xgenplus.com/mobile/android-notifications-list/index.md): Open the Notifications screen in the XgenPlus app to see recent mail, delivery, read and calendar alerts and filter them by type. - [Save and finish drafts](https://docs.xgenplus.com/mobile/android-drafts/index.md): Keep an unfinished mail as a draft in the XgenPlus Android app, return to it later or discard it. - [Save and share your location on Android](https://docs.xgenplus.com/mobile/android-save-my-location/index.md): Save your current position with a place name from the XgenPlus app, and share the address and a map link after saving. - [Schedule a mail for later on Android](https://docs.xgenplus.com/mobile/android-schedule-send/index.md): Write a mail in the XgenPlus app and choose a later date and time. XgenPlus sends it for you, even if your phone is switched off. - [Search mail in the Android app](https://docs.xgenplus.com/mobile/android-search-mail/index.md): Search sender, recipients, subject and message text in the XgenPlus Android app, on the phone and on the mail server. - [Search your Storage files on Android](https://docs.xgenplus.com/mobile/android-storage-search/index.md): Find a file in XgenPlus Storage by file name, file type or folder name from the XgenPlus app, using * as a wildcard. - [See full recipients and raw headers](https://docs.xgenplus.com/mobile/android-message-details/index.md): Check who was on To, Cc and Bcc, and open a mail's header lines in the XgenPlus Android app. - [See your attendance history on Android](https://docs.xgenplus.com/mobile/android-attendance-history/index.md): Check your in and out times and total kilometres for any of the last seven days from the Attendance screen in the XgenPlus app. - [See your sales leads on the dashboard](https://docs.xgenplus.com/mobile/android-leads-dashboard/index.md): Open Lead Management in the XgenPlus app to see your leads by type, order totals and amounts for a month, quarter or all time. - [Select several messages at once](https://docs.xgenplus.com/mobile/android-select-messages/index.md): Long-press messages in the XgenPlus Android app to delete, archive, move, copy, star or mark many mails in one go. - [Send a group mail on Android](https://docs.xgenplus.com/mobile/android-group-mail/index.md): Send one mail to a whole group such as all-staff from the XgenPlus app, choosing your sender address and optionally scheduling it. - [Send a mail and what is checked first](https://docs.xgenplus.com/mobile/android-send-mail/index.md): What the XgenPlus Android app checks when you tap Send, and what happens if you are offline. - [Send mail waiting in the Outbox](https://docs.xgenplus.com/mobile/android-outbox-and-failed-sends/index.md): Find mail that has not been sent in the XgenPlus Android Outbox, send it again, and understand the failed to send alert. - [Set quiet time and alert options](https://docs.xgenplus.com/mobile/android-settings-notifications/index.md): Control notification sound, vibration, quiet time, lock screen detail and the delete button in the XgenPlus Android app. - [Set sync and alerts for one folder](https://docs.xgenplus.com/mobile/android-folder-settings/index.md): Choose per folder whether it is shown, polled, pushed, notifies you or appears in the Unified Inbox in the XgenPlus Android app. - [Set up Secret Keeper on Android](https://docs.xgenplus.com/mobile/android-secret-keeper-setup/index.md): Create your six-digit Secret Keeper passkey in the XgenPlus app using a code sent to your alternate email, and reset it if you forget it. - [Set up your S/MIME certificate on Android](https://docs.xgenplus.com/mobile/android-smime-certificate/index.md): Fetch your S/MIME certificate in the XgenPlus app and switch on S/MIME so you can sign and encrypt mail from your phone. - [Settings for battery and heavy mail use](https://docs.xgenplus.com/mobile/android-recommended-settings/index.md): Two ready-made setting combinations for the XgenPlus Android app: save battery, or keep a busy mailbox fast and fresh. - [Sign and encrypt a mail on Android](https://docs.xgenplus.com/mobile/android-smime-compose/index.md): Digitally sign or encrypt a mail with S/MIME from Compose in the XgenPlus app and check the recipient certificates before you send. - [Sign in to webmail with a code from the app](https://docs.xgenplus.com/mobile/android-web-login/index.md): Generate a short login code in the XgenPlus Android app and use it to sign in to webmail on a computer without typing your password. - [Snooze a mail on Android](https://docs.xgenplus.com/mobile/android-snooze-mail/index.md): Hide a mail from your inbox until the time you pick, then bring it back or snooze it again from the Snoozed folder in the XgenPlus app. - [Sort your message list](https://docs.xgenplus.com/mobile/android-sort-messages/index.md): Sort mail by date, arrival, subject, sender, star, read status or attachments in the XgenPlus Android app, and flip the order. - [Store and open secrets in Secret Keeper](https://docs.xgenplus.com/mobile/android-secret-keeper-use/index.md): Unlock Secret Keeper in the XgenPlus app with your passkey or fingerprint, then add, view, edit, copy, share and delete your saved secrets. - [Swipe a message to act on it](https://docs.xgenplus.com/mobile/android-swipe-actions/index.md): Swipe left or right on a message in the XgenPlus Android list to mark it read, star it, archive or delete it, and choose what each swipe does. - [Switch between accounts](https://docs.xgenplus.com/mobile/android-switch-accounts/index.md): Use several mail accounts in the XgenPlus Android app, switch from the menu header and see mail from all of them in the Unified Inbox. - [Sync contacts and calendar on Android](https://docs.xgenplus.com/mobile/android-sync-contacts-calendar/index.md): Turn on contact and calendar sync in the XgenPlus app so your XgenPlus events and contacts appear in your phone's Calendar and Contacts apps. - [Tag mails on Android](https://docs.xgenplus.com/mobile/android-mail-tags/index.md): Add or remove tags on a received mail, or attach a tag to a mail you are writing, in the XgenPlus app. - [Translate a mail on Android](https://docs.xgenplus.com/mobile/android-translate-mail/index.md): Translate the text of a mail into another language on your phone with the XgenPlus app, then copy or share the result. - [Understand your mail folders](https://docs.xgenplus.com/mobile/android-mail-folders/index.md): What Inbox, Outbox, Sent, Drafts, Trash, Spam, Archive and Snoozed do in the XgenPlus Android app, and how they are ordered. - [Unsubscribe from a newsletter](https://docs.xgenplus.com/mobile/android-unsubscribe/index.md): Use the Unsubscribe item on a mail in the XgenPlus Android app to leave a mailing list in a few taps. - [Update a lead's status or log an action](https://docs.xgenplus.com/mobile/android-lead-details/index.md): Open a lead in the XgenPlus app, change its status to postponed, lost or won, or log a visit, call or email with a follow-up date. - [Upload and share Storage files on Android](https://docs.xgenplus.com/mobile/android-storage-files/index.md): Upload, download, rename, move, delete and share links to files in your XgenPlus Storage folders from the XgenPlus app. - [Use the attendance widget and reminders](https://docs.xgenplus.com/mobile/android-attendance-widget/index.md): Add the Attendance widget to your home screen for one-tap access, and understand the reminders the XgenPlus app sends if you forget to mark. - [Use the company address book in Compose](https://docs.xgenplus.com/mobile/android-global-address-book/index.md): See your colleagues as suggestions while you type in To, Cc and Bcc in the XgenPlus app, and reload the company address book when it changes. - [Write a mail with AI Compose on Android](https://docs.xgenplus.com/mobile/android-ai-compose/index.md): Type what your mail is about and let AI Compose in the XgenPlus app draft it, with your choice of language, tone, length and creativity. - [Write a new mail](https://docs.xgenplus.com/mobile/android-compose-mail/index.md): Write and format a mail in the XgenPlus Android app: choose the From address, add recipients, edit quoted text and use your signature. ## Plans, billing & add-ons - [Add a customer and their domain as a partner](https://docs.xgenplus.com/plans/partner-customers-and-domains/index.md): Create a customer, buy a domain for them, set up their DNS and send a payment link from the XgenPlus partner dashboard. - [Add another domain to your account](https://docs.xgenplus.com/plans/add-another-domain/index.md): Buy email for a second domain under the same XgenPlus account from the Domains tab of your dashboard. - [Add Mail Rescue to your domain](https://docs.xgenplus.com/plans/mail-rescue/index.md): Switch on Mail Rescue so every user can bring back their own deleted mail for two months, even after Trash is emptied. - [Add SPF, DKIM, DMARC and app records](https://docs.xgenplus.com/plans/add-spf-dkim-dmarc/index.md): Publish the SPF, DKIM and DMARC records and two CNAME records for your XgenPlus domain so mail is trusted and mail apps set up by themselves. - [Add Storage Boost to your domain](https://docs.xgenplus.com/plans/storage-boost/index.md): Add 50 GB to 1 TB of pooled storage to your whole XgenPlus domain from the dashboard, and stack packs up to 2 TB extra. - [Apply to the Partner Program](https://docs.xgenplus.com/plans/become-a-partner/index.md): Apply to resell XgenPlus from xgenplus.com, set your partner password and sign in to the partner dashboard. - [Ask for a refund or cancel](https://docs.xgenplus.com/plans/refunds-and-cancellation/index.md): Summary of the XgenPlus refund policy, including the 15-day window on a first purchase, and how to request a refund by email. - [Buy a plan for your domain](https://docs.xgenplus.com/plans/buy-a-plan/index.md): Follow the six steps to buy XgenPlus email on your own domain, from choosing a plan to verifying the domain. - [Buy Forms Plus for your team](https://docs.xgenplus.com/plans/buy-forms-plus/index.md): Give chosen mailboxes Forms Plus from the dashboard for 1, 3, 6 or 12 months, to raise XgenPlus Forms limits and let outsiders answer. - [Buy more users for your domain](https://docs.xgenplus.com/plans/add-users-from-dashboard/index.md): Add user licences to a verified XgenPlus domain from the dashboard, then create the mailboxes in the admin console. - [Buy Plus Packs (add-ons)](https://docs.xgenplus.com/plans/buy-plus-packs/index.md): Add Mail Rescue, Storage Boost or Forms Plus to a paid XgenPlus domain from the Plus Packs tab, with prices before GST and how renewal works. - [Check your domain setup progress](https://docs.xgenplus.com/plans/check-setup-progress/index.md): See which of the four setup stages your domain has passed and re-run the DNS check from your XgenPlus dashboard. - [Choose plans and the number of users](https://docs.xgenplus.com/plans/choose-plans-and-users/index.md): Pick how many mailboxes you need on each XgenPlus plan, mix plans on one domain and see what each plan includes. - [Claim your partner commission](https://docs.xgenplus.com/plans/partner-commission-and-claims/index.md): See how partner commission is earned, claim it from the Commission tab once it reaches the minimum, and add prepaid credit. - [Create your XgenPlus account](https://docs.xgenplus.com/plans/create-your-account/index.md): Sign up on xgenplus.com with your business details and confirm the code from the XgenPlus app, so you can buy a plan for your domain. - [Download an invoice](https://docs.xgenplus.com/plans/download-an-invoice/index.md): Download the GST invoice for any XgenPlus order or Plus Pack from the Billing tab of your dashboard, and see your payment history. - [Find your way around the dashboard](https://docs.xgenplus.com/plans/dashboard-tour/index.md): See what each tab of the XgenPlus customer dashboard on xgenplus.com is for, from domains and users to billing and Plus Packs. - [Move users to a higher plan](https://docs.xgenplus.com/plans/change-plan-or-upgrade-trial/index.md): Upgrade some or all users to a higher XgenPlus plan from the dashboard, or upgrade a trial domain to a paid plan. - [Pay for your order](https://docs.xgenplus.com/plans/pay-for-your-order/index.md): Review your order, add a promo code or GSTIN and pay for your XgenPlus plan by card, UPI or net banking, with a GST invoice. - [Point your MX records to XgenPlus](https://docs.xgenplus.com/plans/point-mx-records/index.md): Add the two XgenPlus MX records at your DNS provider so mail sent to your domain arrives in your XgenPlus mailboxes. - [Renew your domain subscription](https://docs.xgenplus.com/plans/renew-your-domain/index.md): Renew your XgenPlus domain for one to five years from the Domains tab, finish a pending payment and see when the new expiry date applies. - [Sign in to your dashboard](https://docs.xgenplus.com/plans/sign-in-to-your-dashboard/index.md): Open your XgenPlus dashboard on xgenplus.com with your domain email or mobile number, using a password or a one-time code. - [Start the one-month trial](https://docs.xgenplus.com/plans/start-the-trial/index.md): Try XgenPlus on your own domain for one month with up to 5 users, then upgrade to a paid plan when you are ready. - [Update your dashboard profile](https://docs.xgenplus.com/plans/update-your-profile/index.md): Change the mobile number and recovery email on your XgenPlus dashboard profile, each confirmed with a one-time code. - [Use a promo code or pay for several years](https://docs.xgenplus.com/plans/promo-codes-and-multi-year/index.md): Know when a promo code applies, and how paying 2 to 5 years in advance lowers the rate on your XgenPlus order. - [Use the partner dashboard](https://docs.xgenplus.com/plans/partner-dashboard/index.md): See what the Partner tabs show: overview and commission slab, customers, commission claims, partner kit, certification and account details. - [Verify your domain](https://docs.xgenplus.com/plans/verify-your-domain/index.md): Prove you own your domain by adding one TXT, CNAME, HTML file or meta tag that XgenPlus shows you, then check it from the dashboard. ## Domain administration - [Add a footer or disclaimer to mail](https://docs.xgenplus.com/admin/mail-footer/index.md): Write a footer or legal disclaimer for your domain and switch it on or off in the Footer / Disclaimer Message tab of the admin console. - [Add a resource to your domain](https://docs.xgenplus.com/admin/add-resource/index.md): Pick a resource type and one of its resources and add it to your domain's resource master, then edit or delete entries from the list below. - [Add a resource type and its resources](https://docs.xgenplus.com/admin/resource-types/index.md): Set up bookable rooms, vehicles, equipment or food for your domain. Add a resource type with its admin and draft mail, then list the resources under it. - [Add a shout box message](https://docs.xgenplus.com/admin/shout-box/index.md): Show an alert, notice or news message to everyone in your domain while they look at their inbox, or send it as a notification, using Shout Box. - [Add a user](https://docs.xgenplus.com/admin/add-user/index.md): Create a new mailbox in your domain, choose the user type and rights, set the storage space and decide which Settings sections the user can see. - [Add custom user attribute keys](https://docs.xgenplus.com/admin/domain-user-attributes/index.md): Add extra field names for your users, up to 50, from the Option tab of Edit Domain. Keys cannot be changed later. - [Add many alias addresses from a CSV](https://docs.xgenplus.com/admin/bulk-add-aliases/index.md): Give many users an extra email address in one go by uploading a CSV file of login names and alias addresses, and choose which alias is the default. - [Add many users from a CSV file](https://docs.xgenplus.com/admin/bulk-add-users/index.md): Create many mailboxes at once by uploading a CSV file of names, login names and passwords, then matching your columns to the XgenPlus ones. - [Add meeting agenda and minutes templates](https://docs.xgenplus.com/admin/meeting-templates/index.md): Save ready-made meeting agenda and minutes of meeting templates for your domain, with tags such as venue and attendee list that fill in for each meeting. - [Add your logo and login page theme](https://docs.xgenplus.com/admin/themes/index.md): Upload your company logo and login page header and body pictures for your domain, choose how each picture fits, and preview the login page before saving. - [Admin roles explained](https://docs.xgenplus.com/admin/admin-roles/index.md): What Domain, Billing, Support and Group administrators and the Assignment User can see and do in the XgenPlus admin console, and how to give someone a role. - [Apply domain options to all users](https://docs.xgenplus.com/admin/domain-apply-to-all-users/index.md): Use Apply To All Users on the Option tab to copy domain defaults to every existing user, and see exactly which settings it changes. - [Back up a mailbox](https://docs.xgenplus.com/admin/back-up-a-mailbox/index.md): Create a backup of a user's mail for a date range and folder, follow it in the backup queue and download the backup file when it is ready. - [Block attachments and copy mail by rule](https://docs.xgenplus.com/admin/domain-mail-rules/index.md): Block attachment types, send BCC copies of all domain mail, warn users about external recipients and add email tags from the Option tab. - [Block repeated failed logins and spam](https://docs.xgenplus.com/admin/login-block-limits/index.md): Lock accounts after too many failed sign-ins, block all logins for a set time, or stop users whose outgoing mail is mostly spam, from the Policy page. - [Change a user's settings for them](https://docs.xgenplus.com/admin/change-user-settings/index.md): Edit a user's own settings from the admin console: password, defaults, aliases, security, signature, out of office, forwarding and more. - [Change one setting for all users at once](https://docs.xgenplus.com/admin/bulk-update-users/index.md): Switch services, limits, defaults, expiry dates and attributes for every user in your domain in one step, with a count shown before you confirm. - [Check successful and failed logins](https://docs.xgenplus.com/admin/intrusion-detection/index.md): Generate a Mail Intrusion Detection Report for a date range to review successful and unsuccessful sign-ins in your domain. - [Check your domain's login status](https://docs.xgenplus.com/admin/check-login-status/index.md): See at a glance whether your domain is active, expired, or out of user or space quota, using Check Login Status in Edit Domain. - [Check your recent admin actions](https://docs.xgenplus.com/admin/admin-audit-log/index.md): Open the audit log icon in the XgenPlus admin console header to see your five most recent logged actions, the user each affected and when it happened. - [Copy a user's outgoing mail to a backup](https://docs.xgenplus.com/admin/backup-outgoing-mail/index.md): Send a copy of the mail a user sends to outside domains to a backup address, and skip the domains you do not want copied, from the user's Copy tab. - [Create a graphical or login report](https://docs.xgenplus.com/admin/graphical-report/index.md): Generate a spreadsheet of incoming and outgoing mails by count or size, or of login types and login locations, for one day in your domain. - [Create a mailing list](https://docs.xgenplus.com/admin/mailing-lists/index.md): Set up a mailing list address on your domain, choose who may post, add subscribers by hand or from a CSV file, and name moderators. - [Create a user group and add members](https://docs.xgenplus.com/admin/manage-groups/index.md): Create, rename and delete groups for your domain, add or move members, email a group and build dynamic groups from user attributes. - [Delete archived mail from your domain](https://docs.xgenplus.com/admin/archived-domain-cleaner/index.md): Remove old archived mail by date, folder, subject and read state for every user of your domain, or for one user, to free archive space. - [Delete matching mail from all mailboxes](https://docs.xgenplus.com/admin/clean-mail-across-domain/index.md): Remove mail by date, folder, subject and read state from every mailbox in your domain, or from one user, for example after a phishing wave. - [Delete users](https://docs.xgenplus.com/admin/delete-users/index.md): Search for the mailboxes you want to remove, tick them and delete them in one step. Deleted users move to an archive and can be restored. - [Edit a user](https://docs.xgenplus.com/admin/edit-user/index.md): Change a user's details, type, rights and password, add email aliases and wipe a lost phone from the User tab of the user editor. - [Edit antivirus and verification mails](https://docs.xgenplus.com/admin/system-mail-messages/index.md): Change the text of the antivirus warning, mailbox migration and verification code mails your domain sends, from the Alert/Notice page of the admin console. - [Edit the alert and notice mails](https://docs.xgenplus.com/admin/alerts-notices/index.md): Change the sender, subject and text of the automatic alert and notice mails your users get, such as quota, expiry, folder sharing and suspicious login mails. - [Edit the welcome mail for new users](https://docs.xgenplus.com/admin/welcome-message/index.md): Change the two welcome mails your domain sends to new users, with their sender, subject, copies and message text, in the Welcome Message tab. - [Edit your domain settings](https://docs.xgenplus.com/admin/edit-domain/index.md): Open Edit Domain and see what each tab does: Domain, Option, Info and Check Login Status, and which settings a domain administrator can change. - [Encrypt stored mail for the domain](https://docs.xgenplus.com/admin/domain-data-security/index.md): Turn on Enable Data Security so mail is encrypted before it is stored, and know the extra space it needs. - [Find and manage users](https://docs.xgenplus.com/admin/manage-users/index.md): Search the mailboxes in your domain by login name, employee code, mobile number, alias or attribute, filter expired or deactivated accounts and edit a user. - [Find where an address is used in your domain](https://docs.xgenplus.com/admin/locate-email-address/index.md): Look up a mailbox in your domain to see which mailing lists, groups, address books, forwarding rules and block lists include its address. - [Find your way around the admin console](https://docs.xgenplus.com/admin/admin-console-tour/index.md): A tour of the XgenPlus admin console for a domain administrator: header, sidebar shortcuts, Navigation menu, search box and what each role sees. - [Handle mail for unknown users](https://docs.xgenplus.com/admin/unknown-user-mail/index.md): Choose what XgenPlus does with mail sent to an address that has no mailbox in your domain. Forward it, pass it on, bounce it or add the user automatically. - [Import user attribute values from CSV](https://docs.xgenplus.com/admin/bulk-attribute-values/index.md): Fill in a custom attribute, such as an employee ID or cost centre, for many users at once by uploading a CSV file. - [Let another domain's admin manage yours](https://docs.xgenplus.com/admin/other-domain-admin/index.md): Give the domain administrator of another domain on the same XgenPlus server the right to manage your domain, confirmed with a verification code. - [Open the admin console](https://docs.xgenplus.com/admin/open-admin-console/index.md): Open the XgenPlus admin console from webmail using the Admin or Report item, confirm it is you with a login code and land on the Dashboard. - [Read the admin dashboard](https://docs.xgenplus.com/admin/admin-dashboard/index.md): Read the Dashboard of the XgenPlus admin console: mail count and mail size charts for incoming, outgoing, internal and external mail on any day you pick. - [Report on user services, logins and traffic](https://docs.xgenplus.com/admin/services-report/index.md): See which services each user has, find active or dormant accounts, check hourly mail traffic, attendance and AI assistant use for your domain. - [Restore a deleted user](https://docs.xgenplus.com/admin/restore-deleted-user/index.md): Bring back a user you deleted by searching the archive in Manage Users and clicking Restore User. The address comes back in the same domain. - [Restore a mailbox from a backup](https://docs.xgenplus.com/admin/restore-a-mailbox/index.md): Upload a backup file for a user, start the restore and follow the restore job's progress in the queue. - [Restrict a user to approved devices](https://docs.xgenplus.com/admin/restrict-user-devices/index.md): Switch on Restrict Email Access for a user, approve devices by name, deactivate a device and create an app key from the Device Access tab. - [Run billing reports on users and mails](https://docs.xgenplus.com/admin/billing-reports/index.md): As a billing administrator, report on new users, expired users, aliases, mail counts, spam and attendance tracking for your domain. - [See a user's mail and login logs](https://docs.xgenplus.com/admin/view-user-logs/index.md): Check the mails a user received and sent, folder sizes, recent login IP addresses and admin changes from the user's Logs tab. - [See a user's summary and devices](https://docs.xgenplus.com/admin/view-user-overview/index.md): Read a user's services, limits, rules, blocked senders, registered devices and archived mail figures on the Settings and Archived Emails tabs. - [Set a user's services and limits](https://docs.xgenplus.com/admin/set-user-services-limits/index.md): Switch services on or off for one user, set daily mail limits, storage, BCC copies, blocked attachment types, IP ranges and expiry from the Option tab. - [Set allowed IP ranges for the domain](https://docs.xgenplus.com/admin/ip-whitelist/index.md): Add up to 10 IP ranges that user-level allowed IP addresses must fall inside, from the Option tab of Edit Domain. - [Set default user limits and alerts](https://docs.xgenplus.com/admin/quotas-and-limits/index.md): See your domain limits and usage, set the default mailbox size and daily limits for users, and choose when to be warned. - [Set domain aliases for email aliases](https://docs.xgenplus.com/admin/domain-aliases/index.md): Choose the other domains on your XgenPlus server on which your users can have email alias addresses, using Domain Alias in Edit Domain. - [Set domain time zone, language and holidays](https://docs.xgenplus.com/admin/regional-settings/index.md): Choose the domain time zone and default language, and keep a list of office holidays, from the Option tab of Edit Domain. - [Set domain title, links and sign-in help](https://docs.xgenplus.com/admin/domain-branding-links/index.md): Change the domain title, host name, website and app links, organisation name and address, sign-in help text and payment links. - [Set sign-in and domain security options](https://docs.xgenplus.com/admin/domain-security/index.md): Allow dual authentication, set password options, link alerts and DLP, and limit sign-ins to chosen countries. - [Set the password policy](https://docs.xgenplus.com/admin/password-policy/index.md): Require capital letters, numbers or special characters, set a minimum length and force users to change passwords at first login or every few months. - [Set up S/MIME certificates for your domain](https://docs.xgenplus.com/admin/smime-certificate-authority/index.md): Create your domain's own certificate authority so users can sign and encrypt mail with S/MIME, then export it, publish the CRL and retire certificates. - [Set your domain policies](https://docs.xgenplus.com/admin/domain-policy/index.md): Open Policy in the admin console to control login blocking, unknown-user handling, passwords, outside sign-in and service expiry alerts for your domain. - [Set your organisation contact details](https://docs.xgenplus.com/admin/organisation-details/index.md): Record your organisation's name and the contact person's name, email and mobile number for your domain in Edit Domain. - [Share a mailing list subscribe link](https://docs.xgenplus.com/admin/mailing-list-subscribe-link/index.md): Copy the web link that lets people join or leave your mailing list on their own, with or without their address filled in. - [Sign users in with AD, LDAP or an HTTP API](https://docs.xgenplus.com/admin/third-party-login/index.md): Let users sign in with the password from your Active Directory, LDAP server or an HTTP service, test the connection and cache passwords locally. - [Switch to another domain](https://docs.xgenplus.com/admin/switch-domain/index.md): Open another domain you manage in the XgenPlus admin console by typing its name in the search box, without signing out, if your account has access to it. - [Turn domain services and features on or off](https://docs.xgenplus.com/admin/domain-services/index.md): Switch mail services, AI helpers, address books, signature templates and other mail features on or off for every user in your domain. - [Turn on dark mode for the domain](https://docs.xgenplus.com/admin/domain-dark-mode/index.md): Set the dark mode theme for your domain from the Option tab and copy it to existing users. - [Type in Hindi and other languages as admin](https://docs.xgenplus.com/admin/type-indian-languages/index.md): Type names and text in Hindi and other languages as they sound in English, using the box in the admin console header, then copy them into any field. - [Update many users' options from a CSV](https://docs.xgenplus.com/admin/bulk-update-user-details/index.md): Change profile details, options, mailbox space and expiry dates for many existing users at once by uploading one CSV file. - [View all your domain settings](https://docs.xgenplus.com/admin/domain-info/index.md): Use the Info tab of Edit Domain to read your domain's services, limits, security, branding, office holidays and reserved mailboxes in one place. - [View mail statistics for your domain](https://docs.xgenplus.com/admin/domain-statistics/index.md): See how many mails your domain received and sent, then drill down by year, month, day and user to the individual mail log. - [Warn users before a service expires](https://docs.xgenplus.com/admin/service-expiry-alerts/index.md): Set how many days before a service expires XgenPlus sends an alert mail, keeps sending reminders until expiry, and blocks the service afterwards. - [Your first day as a domain admin](https://docs.xgenplus.com/admin/first-day-domain-admin/index.md): A checklist for new XgenPlus domain administrators: check your domain details and options, add users, create groups, set policy and send an alert. ## Server administration - [Add a domain to the server](https://docs.xgenplus.com/server/add-domain/index.md): Create a new domain on your XgenPlus server, set its user count, mailbox space, access and sharing, and see which mailboxes are created for you. - [Add holidays to the office calendar](https://docs.xgenplus.com/server/add-server-holiday/index.md): Add, edit and remove office calendar holidays for every domain or for one domain, and see the holiday count per domain. - [Add tags for every user's mail list](https://docs.xgenplus.com/server/add-server-tag/index.md): Create server-wide tag names that appear as filter buttons above users' mail lists, and rename or delete them, from the XgenPlus admin console. - [Check logins on any domain](https://docs.xgenplus.com/server/server-intrusion-detection/index.md): Generate a Mail Intrusion Detection Report for any domain and date range, with successful and failed logins by country, and open it from History. - [Connect the SpamJadoo anti-spam server](https://docs.xgenplus.com/server/connect-spamjadoo/index.md): Enter the address, port and integration key of your SpamJadoo server so users with AntiSpam get a SpamJadoo link in their Settings. - [Create a graphical report for any domain](https://docs.xgenplus.com/server/server-graphical-report/index.md): Generate an Excel report of hourly mail counts, mail sizes, login types or login locations for any domain on your server, and download it from History. - [Delete archived mail for a domain](https://docs.xgenplus.com/server/clean-archived-mail/index.md): Permanently delete archived mail for a domain or one user in a date range, after XgenPlus shows the count and asks you to confirm. - [Edit default alert and notice mails](https://docs.xgenplus.com/server/edit-alert-and-notice-mails/index.md): Set the default text of system mails XgenPlus sends, such as quota alerts, welcome mail, expiry notices, disclaimers and verification mails. - [Find an email address across the server](https://docs.xgenplus.com/server/locate-email-address/index.md): Search your whole XgenPlus server for an email address and see its mailing lists, groups, address books, forwarding rules and block lists. - [Give a resource to a domain](https://docs.xgenplus.com/server/share-resource-with-domain/index.md): Make a meeting resource such as a room, vehicle or equipment available to one domain, and remove it again, from the XgenPlus admin console. - [Group domains together](https://docs.xgenplus.com/server/server-wide-groups/index.md): Create server-level groups of domains in the XgenPlus admin console, add domains to them, move or remove them, and mail a whole group. - [Manage lead services, types and statuses](https://docs.xgenplus.com/server/manage-lead-lists/index.md): Maintain the lists of services, service types and service statuses that the XgenPlus mobile apps use to manage sales leads. - [Merge one mailbox into another](https://docs.xgenplus.com/server/merge-account/index.md): Move mail and folders from a source mailbox into a target mailbox on your XgenPlus server, for example when two accounts of one person become one. - [Monitor mailbox migrations](https://docs.xgenplus.com/server/monitor-mail-migrations/index.md): Watch every mailbox migration on your XgenPlus server in one list, see their status, check folder progress and clean up finished ones. - [Move old mail to an archive database](https://docs.xgenplus.com/server/archive-database/index.md): As a server administrator, connect an external archive database for the whole server and move older mail out of the live mail store, with a health panel. - [Post a server-wide announcement](https://docs.xgenplus.com/server/post-domain-announcement/index.md): Show an alert, notice or news message in users' inboxes, or send a push notification to one domain, from the XgenPlus admin console. - [Report on archived mail](https://docs.xgenplus.com/server/archive-report/index.md): See how many mails, users and domains have been archived on your XgenPlus server between two dates, and the total space the archive uses. - [Report on merged accounts](https://docs.xgenplus.com/server/merge-account-report/index.md): List account merges done on your XgenPlus server by period or by source and target address, with folders, mails, size, IP address and browser. - [Report on push notifications sent](https://docs.xgenplus.com/server/notification-report/index.md): Search the log of push notifications sent to users' phones and devices by email address or group name, with subject, message, device and date. - [Review mails blocked by the virus scanner](https://docs.xgenplus.com/server/antivirus-report/index.md): See every mail your XgenPlus server caught for a virus, with sender, recipient, subject, file name, virus name and the action taken. - [Run server statistics reports](https://docs.xgenplus.com/server/server-statistics-reports/index.md): Report on new domains, new users, mail counts, expiries, aliases and spammers across your XgenPlus server, then print or download as Excel. - [Search mail logs and server activity](https://docs.xgenplus.com/server/search-server-logs/index.md): Find mails by sender, recipient or size, and check traffic, password changes, service logs, user logins and storage plans across your XgenPlus server. - [See mail traffic for every domain](https://docs.xgenplus.com/server/domain-statistics/index.md): Compare incoming and outgoing mail for all domains on your XgenPlus server, then drill down by year, month, day, user and single mail. - [See mail volume by IP address](https://docs.xgenplus.com/server/ip-statistics/index.md): List the IP addresses that sent mail through your XgenPlus server in a date range, with incoming and outgoing counts and sizes, plus Excel download. - [Set the login page logo and backgrounds](https://docs.xgenplus.com/server/set-login-page-theme/index.md): Upload the default logo and the header and body backgrounds for the login page of all domains, and check them in a live preview. - [Set up app push notifications](https://docs.xgenplus.com/server/push-notification/index.md): Register a mobile app with its Google server key or certificate so XgenPlus can send push notifications, and edit or delete app entries. - [Set up meeting resource types and resources](https://docs.xgenplus.com/server/manage-meeting-resources/index.md): Create resource types such as rooms, vehicles, equipment or food, name their administrator and list the resources of each type. - [Start or stop mail services](https://docs.xgenplus.com/server/start-stop-mail-services/index.md): See whether SMTP-IN, SMTP-OUT, POP and IMAP are running on your XgenPlus server, start or stop them, and look up when each one last changed. - [Update users of all domains at once](https://docs.xgenplus.com/server/bulk-update-domain-users/index.md): Change one service, limit or default for the users of every domain on your XgenPlus server, confirming or skipping each domain as it comes up. ## Developers - [Connect an AI agent with the MCP Gateway](https://docs.xgenplus.com/developers/connect-an-ai-agent/index.md): The XgenPlus MCP Gateway lets an AI agent such as Claude read and search one user's mailbox through the Model Context Protocol, with an agent password. - [Create and manage domains with the REST API](https://docs.xgenplus.com/developers/domain-provisioning-api/index.md): Use the XgenPlus Domain Provisioning REST API with scoped bearer tokens to check, create, update and delete hosted domains from your own system. - [Create mailboxes from HR or billing systems](https://docs.xgenplus.com/developers/user-provisioning-api/index.md): Use the XgenPlus user provisioning API to create, update, list and delete mailboxes from an HRMS or billing system with an admin-issued key.