Decrypt a PGP-encrypted mail
To read a PGP-encrypted mail, open it and click Decrypt Mail beside the date. Enter the passphrase of your private key and confirm. The mail body then appears. You need a PGP key pair set up in Settings, and the sender must have encrypted the mail with your public key.
For: EveryoneWebSecurity● Unique to XgenPlus
How to decrypt a pgp-encrypted mail
- Open the encrypted mail. Its body is locked.
- Click Decrypt Mail beside the date.
- Enter your private key passphrase and confirm. The mail opens.
When to use it
Meera, legal counsel at example.in, receives a PGP-encrypted settlement draft from outside lawyers. She clicks Decrypt Mail, enters her passphrase and reads the draft.
Good to know
- Full Comfort View is not available for encrypted mails.
Common questions
I forgot my passphrase. Can I still read the mail?
No. Without the passphrase the mail cannot be decrypted.
Can I forward a decrypted mail?
No. Encrypted mails cannot be forwarded.
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Updated 2026-10-28