Turn domain services and features on or off
To change what your domain can use, open Edit Domain, click the Option tab, and use the Services For Domain, AI Setting and Default Value For Domain boxes. Switch each service or feature on or off, then click View / Save Changes and confirm. A service your server administrator has not allowed stays off.
How to turn domain services and features on or off
Where: Admin console › Manage Domain(s) › your domain › Edit Domain › Option
- Under Manage Domain(s), click the pencil icon next to your domain name to open Edit Domain, then click the Option tab.
- In Services For Domain, switch each service on or off.
- In AI Setting and Default Value For Domain, switch the mail features you want users to have.
- Click View / Save Changes at the bottom of the tab.
- Check the list of previous and current values, then click Save.
Services for the domain
Each service has a Start / Stop switch. Only services that your server administrator has allowed for your domain can be switched on.
| Service | What it covers |
|---|---|
| SMTP-IN | Receiving mail for your domain. |
| SMTP-OUT | Sending mail from your domain. |
| POP | Mail programs that connect with POP. |
| IMAP | Mail programs that connect with IMAP. |
| HTTP | Webmail in the browser. |
| CHAT | Chat for your users. |
| ANTI-VIRUS | Virus scanning of mail. |
| OFFICE | The Office service. |
| VIDEOMEET | Video meetings. |
AI setting
| Option | What it does |
|---|---|
| AI Compose | Lets users use AI help while writing a mail. |
| AI Reply | Lets users use AI help to reply to a mail. |
| Generate Auto Reply | Appears only when AI Reply is on. Lets users have automatic replies drafted. |
Mail features in Default Value For Domain
| Option | What it does |
|---|---|
| Show Global Address Book | Shows the domain directory to users. When on, a Select Domain list appears so you can include other domains in the directory. Use the plus button to add a domain by name. |
| Show Admin Address Book | Shows the address book that you maintain. |
| Allow sending mails only to Global and Admin Address Book or give another domain names | Limits who users can send to. Type extra domain names in the box next to it to allow those as well. |
| Enable multiple from-id (Outgoing mail display name) on this domain | Lets users send from another address they own. |
| Enable 'Save to folder' (Outgoing Mail) | Lets users choose a folder for sent mail instead of Sent. |
| Allow Hide Attachment | Lets users hide an attachment inside another file. Then, for each user (in Add User, Edit User or Bulk Update), choose Internal Domain so the user can send hidden attachments only within your organisation, External Domain so the user can send them outside your organisation as well, or Disallow. |
| Enable Assignment Module | Turns on automatic assignment of mail in your domain. |
| Show What's New Page | Shows the What's New page to your users. |
| Show right click menu | Turns the right-click menu in webmail on or off. |
| Enable Delivery Report | Lets users ask for delivery reports. |
| Edit disclaimer while sending mail | Lets users edit the domain disclaimer while they write a mail. |
| Enable Attendance and Tracking | Turns on the attendance and tracking service for the domain. |
| Allow Advance Forwarding | Lets users forward mail with conditions. Shown only while it is already on. After you tick it, Force Update gives it to all existing users straight away. |
| User Signature Template | Shown only when your server administrator has enabled signature templates. Tick it to write one signature for everyone. |
Write the signature template
After you tick User Signature Template, an editor opens.
- Pick a field from Insert Add. Tags, such as first name, designation, company name or work phone, to add it to the text.
- Click Preview to see the signature.
- Click Force Update to give the template to all existing users now. Otherwise it reaches users when you save.
Example
The admin at acme.in turns on Show Global Address Book so Meera and Rohit can find each other, turns off Allow Hide Attachment, and switches on User Signature Template with the company name and work phone so every mail looks the same.
Good to know
- Nothing is saved until you click View / Save Changes and then Save. Reset brings back the saved values.
- Allow Mailing List and the What's New setting for all domains are controlled by your server administrator and are not shown to you.
- If Show right click menu, Allow Hide Attachment or other defaults are changed, existing users get them only if Apply To All Users was on when you saved.
Common questions
Why is a service switched off and I cannot turn it on?
Your server administrator controls which services your domain may use. If a service was not allowed for your domain, its switch stays off. Ask your server administrator to allow it first.
Do these changes reach users who already exist?
Domain-level switches apply from the next save. To copy the chosen defaults to every existing user as well, switch on Apply To All Users before you save.