Add many users from a CSV file
To add many users, open Admin console › Manage Domain(s) › your domain › Bulk Add and stay on the User tab. Download user.csv, fill one row per user with a login name and password, click Upload and choose the file. Match your columns to the XgenPlus ones, then click Add User.
How to add many users from a csv file
Where: Admin console › Manage Domain(s) › your domain › Bulk Add › User
- Open Manage Domain(s), expand your domain and click Bulk Add.
- On the User tab, download the example file next to Example Of CSV File.
- Fill in one row per user and save the file as CSV.
- Click Upload next to Import file containing list of users, then choose or drag your file.
- Match each XgenPlus header to a column of your file, tick Notify Password via Email if you want, and click Add User.
- Read the Summary of User Import and fix any invalid rows.
CSV columns
The file has a header row and one row per user. After you upload, you match your headers to these, so the order does not have to be exact.
| Column | What to enter | Required |
|---|---|---|
| First Name | First name of the user. | No |
| Last Name | Last name of the user. | No |
| Email Address /Login Name | Login name of the user, for example rajeev or rajeev@acme.in. The domain is added if you leave it out. |
Yes |
| Alternate Email Address | Any existing valid email address of the user. | No |
| Password | Password of the new user. | Yes |
| Mobile No | Numbers only, 10 or 12 digits, for example 919876543210. |
No |
| Work State and Work City | Where the user works. | No |
| Designation | The user's job title. | No |
| Employee Code | Your HR code for the user. | No |
| Alias Address | An alias for the user. | No |
| Default Alias | 1 to make the alias the default address, 0 if not. | No |
After you upload
- Total Records Found shows how many rows were read.
- Under Xgen Plus Header and Your CSV File Header, check that each header points to the right column of your file. Use None for a column you do not have. The login name and the password must be matched, or you are asked to match them.
- Tick Notify Password via Email to send the login details to the alternate email address in the file.
- Click Add User.
- If your domain has domain aliases, a window Create Email Alias Address(es) appears. Tick the domain aliases and click Continue to create an alias on each for every new user, or click Skip & Continue to add only the main address.
The Summary of User Import then shows the total records, how many users were added, how many already exist, any that would pass your domain's user limit, and a List of Invalid rows. Correct a row and click Save, or click Save All.
Example
Acme India hires 120 graduates in July. HR exports their names, login names, employee codes and a starting password into the example file, and Meera uploads it once under Bulk Add › User. All 120 mailboxes are ready before the induction.
Good to know
- Only CSV files are accepted.
- The link Auto Add User at the top right opens your domain's policy page, where users can be added automatically.
- Only one upload runs at a time. If you see Already Processing, wait for the current file to finish.
- Ask users to change their starting password at first sign-in.
Common questions
What size and limits do the new users get?
They get the default user limits of your domain. Set those before you upload.
Can I add aliases in the same file?
Yes. Fill the Alias Address column, and put 1 in Default Alias to make it the user's default address, or 0 if not.
What if some rows are wrong?
Valid rows are added. The summary lists the invalid ones, and you can correct and save them there.