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Report on merged accounts

To see which accounts were merged, open Reports › Reports and click the Merge Account tab. Choose Current Date, Current Month or Current Year, or type a source and target email address, then click Generate Report. The table shows when each merge happened and how many mails moved.

For: Server adminWebAdmin

How to report on merged accounts

Where: Admin console › Reports › Reports › Merge Account

  1. Open Reports › Reports and click the Merge Account tab.
  2. Choose Current Date, Current Month or Current Year, or type a Source Email Address and a Target Email Address.
  3. Click Generate Report.
  4. Read the table of merges.

Fields and buttons

Control What it does Default
Period drop-down --Select--, Current Date, Current Month or Current Year. Choosing a period clears the two address boxes. --Select--
Source Email Address The mailbox the mail was merged from. Use it alone, or with the target. Empty
Target Email Address The mailbox the mail was merged into. Use it alone, or with the source. Empty
Generate Report Shows the merges that match. If you choose nothing, you are asked to select one option. Addresses must be valid email addresses.

Columns

Column What it shows
From Email Address / To Email Address The source and target mailboxes.
Merge Date When the merge was done.
No of Folders / No of Mails How much was merged.
Total Size(MB) Size of the merged mail.
IP Address / Browser The IP address and browser recorded for the merge.

Example

Rohit hears that mail from meera@acme.in appeared in a colleague's mailbox. He opens Merge Account, types meera@acme.in as the source and clicks Generate Report. The table shows the target mailbox, when the merge ran, and the IP address recorded for it.

Good to know

  • This page only reports. It does not merge accounts.
  • Billing administrators see the same tab, limited to their own domain.
Was this page helpful? Updated 2026-10-28