Browse mail by smart category
Smart categories group your mail automatically. In the left pane, click Category to expand the list, then click a category such as All New Mails, High Priority, Today's Mail or Attachment. The matching mails from your folders open in the main area. You do not need to create filters or rules.
For: EveryoneWebTime-saving● Unique to XgenPlus
How to browse mail by smart category
- In the left pane, click Category to expand it.
- Click a category, for example High Priority.
- Open any mail in the list as usual.
- Click Category again to collapse the list.
When to use it
Every morning Arvind, a plant manager, clicks High Priority under Category to read urgent mail first, then Today's Mail to see what else came in.
Categories you may see
| Category | Shows |
|---|---|
| All New Mails, Read, Forwarded, Replied | Mail by status. |
| High Priority | Mail marked high priority. |
| Today's Mail, Yesterday's Mail | Mail by date. |
| Scheduled Mail, Reply Awaited | Mail you scheduled or are waiting on. |
| Attachment | Mail with files attached. |
| Shared By Me, Shared By Other | Mail shared between colleagues. |
| Mailing List, Pendings | Shown only to mailing-list moderators. |
Good to know
- Categories are views, not folders. A mail stays in its folder and also appears in every category it matches.
- The list you see depends on the features your organisation uses.
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Updated 2026-10-28