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Post a server-wide announcement

To post an announcement, open Manage Server › Shout Box, choose a Type, write the Message, pick Display in and Shout to, and click Announce. Users see the message while they are in their inbox. To take it down, switch Disabled to Yes and click Announce again.

For: Server adminWeb● Unique to XgenPlusAdmin

How to post a server-wide announcement

Where: Admin console › Manage Server › Shout Box

  1. Open Manage Server › Shout Box.
  2. Choose the Type: Alert, Notice, News or Notification.
  3. Type the text in Message.
  4. Choose Display in (Black or Red) and Shout to (All User or Domain Administrator).
  5. Click Announce.

Options

Option What it does Default
Type Alert, Notice or News show a message to users in their inbox. Notification sends a push notification to the mobile app users of one domain. Alert
Message The text to show. Most punctuation and special characters (for example ! ? : ; , / ( ) @ #) are removed as you type, and extra spaces are collapsed. Empty
Display in The colour of the message: Black or Red. Not shown for Notification. Black
Disabled Yes hides the message without deleting its text. Shown for Alert, Notice and News once a message exists. No
Shout to All User or Domain Administrator. All User
Domain Name For Notification only. Type the domain and click the search button next to it. Announce stays off until the domain is confirmed. Empty
Send Notification on App For Notice only. Also sends the notice as a push notification to the mobile app. No
Announce Saves the message and shows it.

The form always opens with the message that is currently live, so you can edit it or switch it off.

Example

Before Saturday maintenance, Rohit, the server administrator at acme.in, posts a red Alert to All User: "Mail will be slow from 22:00 to 23:00 on Saturday". On Sunday morning he opens Shout Box, sets Disabled to Yes and clicks Announce, and the message goes away.

Take the message down

  1. Open Manage Server › Shout Box. The live message loads into the form.
  2. Set Disabled to Yes.
  3. Click Announce.

Good to know

  • There is one live message at a time. A new Announce replaces the old text.
  • The page tells you Message Successfully Announced. when the message is saved.
  • The message is shown to users while they are looking at their inbox.
Was this page helpful? Updated 2026-10-28