Send from another address
To send from another address, pick it in the From list when you compose. Your alias addresses are listed there. To add an address you own elsewhere, choose Add another email id in Classic compose, click Send Verification and enter the code mailed to that address. Your admin must allow multiple From addresses.
How to send from another address
- In the compose window, open the From list and choose the address to send from.
- To add a new one, turn on Classic compose, open From and choose Add another email id.
- Enter the name and address and click Send Verification.
- Open the mail sent to that address, enter the confirmation code and click Verify.
- Choose the new address in From whenever you need it.
When to use it
Divya is a consultant who also owns divya@herfirm.in. She verifies it once, sets it as default, and her client replies keep coming from the same address while she works in XgenPlus. Her colleague Arun sends from support@acme.in, an alias of his mailbox, so replies go to the support queue.
Options
| Option | What it does |
|---|---|
| Alias Email Ids | Aliases of your own mailbox, ready to use in From. |
| Other Email Ids | Other addresses you have added and verified. |
| Add another email id | Adds and verifies an address you own. |
| Create Another Email Address | Creates a new alias from your domain's alias list (Classic compose). |
| Set as Default | Makes an address the default From. |
| Edit / Delete | Change the display name or signature, or remove the address. |
Good to know
- Adding other addresses needs the Multiple From-ID (Send As) option, which your domain administrator turns on.
- An address cannot be used until it is verified.
- If undo send is on, you can still change the From address during the countdown after clicking Send.
Common questions
Can each address have its own signature?
Yes. When you add or edit another address, you can give it a custom signature and tick Add Signature to all messages.
How do I create a new alias?
In Classic compose, open From, choose Create Another Email Address, pick a domain alias and click Add.
The verification code did not arrive. What do I do?
Check the spam folder of that mailbox, or use Resend email in the pending verification list.