Delete a mail
To delete mail, tick the mails in the list and click Delete in the toolbar, or open a mail and click Delete, then confirm. Deleted mail goes to Trash, which empties automatically after 30 days. Mail removed from Trash can still be recovered from Archive of Deleted Emails within your domain's retention period, 7 days by default.
How to delete a mail
- In the mail list, tick the checkbox of each mail you want to delete.
- Click Delete in the toolbar. The mails move to Trash.
- Or open a mail, click Delete in the toolbar and click OK to confirm.
When to use it
Rohit at acme.in gets twenty automated server alerts every morning. After reading them he ticks them all and clicks Delete, so his Inbox shows only mail that needs action.
Good to know
| Situation | What happens |
|---|---|
| Delete from any folder | The mail moves to Trash. |
| Delete from Trash | The mail leaves Trash. You can still recover it from Archive of Deleted Emails within the retention period. |
| Mail in Trash for 30 days | Emptied automatically. |
| Sender stopped deleting (mail rights) | You see a message and the mail stays. |
| Admin switched off deleting for you | The Delete button does not appear. |
- If your On delete setting is Mark as delete, Delete does not move mail. It strikes the mail through instead, and you can undo it until you log out.
- Deleted mail is not gone for good. Your domain keeps it recoverable for its retention period, 7 days by default. Only the server administrator can make it longer. The Mail Rescue Plus Pack gives a longer recovery period.
- To remove every mail from one sender at once, use Bulk Delete.
Common questions
Why is there no Delete button for me?
Your administrator can switch off deleting for your account. The Delete button is also hidden in Secure, in mail shared with you without delete permission, and on broadcast mails from your organisation.
Can I get back a mail I deleted?
Yes. While it is in Trash, select it and use Move To to put it back in a folder. Trash empties after 30 days. After that, or after you empty Trash, open Archive of Deleted Emails and restore it within your domain's retention period, 7 days by default.