Create and manage mail folders
To create a folder, click your profile picture and open Folders. Type a Folder Name, optionally choose a Parent Folder to make it a sub-folder, and click Save. Use the icons in the folder's row to rename or delete it. To file mail, select mails in the list and drag them onto the folder in the left pane.
How to create and manage mail folders
Where: Profile menu › Folders
- Click your profile picture at the top right and open Folders.
- Type a Folder Name. To make a sub-folder, choose its Parent Folder.
- Click Save. The folder appears under My Folders and in the left pane.
- To rename or delete a folder, use the icons in its row.
- To move mail into it, select mails in the list and drag them onto the folder in the left pane.
When to use it
Rohit leads two projects at acme.in. He creates a folder "Projects" with sub-folders "Alpha" and "Beta", then drags each project's mails into the right one. A rule now files new mail there automatically.
Options
| Option | What it does |
|---|---|
| Folder Name | Letters, numbers, underscore and hyphen, with at most one space. |
| Parent Folder | Puts the new folder inside another one. The left pane shows up to three levels. |
| Rename | Changes the folder's name. |
| Delete | Removes an empty folder. |
| Drag and drop | Moves selected mails from the list onto a folder in the left pane. Unread counts update straight away. |
Good to know
- The Folders page lists System Folders and My Folders with the number of mails and space used in each.
- To file mail automatically as it arrives, create a rule with the action Move to the specified folder.
- You can share any of your folders with colleagues from the same page.
Common questions
Why can't I delete a folder?
A folder that still has mails or sub-folders can't be deleted. Move or delete its mails and delete its child folders first.
Why can't I add more folders?
Your administrator sets how many personal folders you can have. When you reach the limit, XgenPlus tells you how many are allowed.