XgenPlusXgenPlusHelp Center

Understand the icons in your mail list

Icons next to each mail in the list tell you its status at a glance. They show High or Low priority, whether you replied to or forwarded it, whether it has attachments, the folder it was moved from and, for mail you sent, whether it was Delivered, Read or Bounced. Hover over an icon to see a tooltip.

For: EveryoneWeb● Unique to XgenPlus

How to understand the icons in your mail list

  1. Open a folder and look at the icons beside the sender or subject.
  2. Hover over an icon to see what it means.

When to use it

Rohit sent a quotation to a client yesterday. In Sent he sees the Read icon next to it, so he calls the client to discuss the price.

What the icons mean

Icon Meaning
High priority / Low priority The sender marked the mail as important or not urgent.
Replied, Re. & Fwd. You have replied to the mail, or replied and forwarded it.
Attachment The mail has one or more files attached.
Moved from a folder The mail was moved here from another folder.
Delivered / Read / Bounced For mail you sent: it reached the mailbox, was opened, or could not be delivered.

Good to know

  • To see the delivery status of each recipient separately, open the mail in Sent.
Was this page helpful? Updated 2026-10-28