Recipient and daily sending limits
Your administrator can limit how many people one mail can go to and how many mails you can send in a day. If a mail has too many recipients, an alert gives the limit, so split it into smaller mails. If a send would pass your daily limit, the Daily Mail Quota box shows what is allowed and already sent.
How to recipient and daily sending limits
- Write your mail and click Send.
- If an alert says you cannot send to more than a number of people, remove recipients or split the list into several mails.
- If the Daily Mail Quota box opens, compare Total outgoing mail allowed with Outgoing mail already sent.
- Reduce the recipients so the mail fits, or send the rest the next day.
When to use it
Neeraj in marketing has a daily limit of 500 mails. He tries to send an offer to a 700-member contact group, and the Daily Mail Quota box shows the send would exceed his quota. He splits the group and sends the second half the next morning.
The Daily Mail Quota box
| Line | Meaning |
|---|---|
| Total outgoing mail allowed | Your limit for the day. |
| Outgoing mail already sent | How many you have sent today. |
| This group or mailing list has | How many mails a group or list counts as. |
| Quota Exceeded | This send would take you over the limit. |
Good to know
- Both limits are set by your domain or server administrator. If no daily limit is set, the quota box does not appear.
- To, Cc and Bcc all count towards the recipient limit.
Common questions
How does a group count towards my daily limit?
Every member of a contact group or mailing list counts as one mail. The quota box shows how many mails the group or list adds up to.
Can I see my limits in advance?
The limits are set by your administrator. Ask your admin if you regularly send to large lists.