Review mails blocked by the virus scanner
To see mails stopped by the virus scanner, open Reports › Anti Virus Report. The table lists each caught mail with its date and time, sender, recipient, subject, file name, virus name and the action taken. Click the refresh icon to load the latest entries. There are no filters.
For: Server adminWebSecurityAdmin
How to review mails blocked by the virus scanner
Where: Admin console › Reports › Anti Virus Report
- Open Reports › Anti Virus Report.
- Scroll the table. The page opens scrolled to the end of the list.
- Click the refresh icon to reload the list.
Columns
| Column | What it shows |
|---|---|
| # | Row number. |
| Date-Time | When the mail was caught. |
| Sender | The address that sent it. |
| Recipient | Who it was meant for. |
| Subject | The mail's subject. |
| Filename | The infected attachment. |
| Virus-Name | The name of the virus found. |
| Action-Taken | What the scanner did with the mail. |
If nothing has been caught, the page shows No Record Found.
Buttons
| Control | What it does |
|---|---|
| Refresh icon (top right of the panel) | Reloads the list from the server and scrolls to the end. |
| Minimize | Folds the panel. |
Example
A user at acme.in asks why a supplier's invoice never arrived. Meera opens the report, finds the supplier's address with a virus name and the action taken, and tells the user to ask for a clean copy.
Good to know
- The list has no search, date filter or download. Use the browser's find to look for an address.
- Only server administrators can open this report.
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Updated 2026-10-28