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Understand your mail folders

The menu lists Inbox, Outbox, Sent, Drafts, Trash, Spam and Snoozed first, then your other folders alphabetically. Outbox is kept on the phone for mail waiting to send. Archive, Spam, Trash, Drafts and Sent point to folders on your server that you can choose in account settings.

For: EveryoneAndroid

How to understand your mail folders

Where: Menu › Folders

  1. Open the menu.
  2. Tap Folders to expand or collapse the list.
  3. Tap a folder to open it.

When to use it

Meera cannot find a mail she deleted. She opens Trash and moves it back.

Options

Folder What it is
Inbox, Sent, Drafts, Trash, Spam Folders on your mail server
Archive Where Archive sends mail, if you chose a folder
Outbox Only on the phone. Mail waiting to be sent.
Snoozed Holds snoozed mail on the server

Good to know

  • Folders are placed by name. A folder with a different name is not moved to the top.
  • Counts beside folders show unread mail. Starred counts can be added in display settings.
  • With no Trash folder set, Delete removes the mail straight away.
Was this page helpful? Updated 2026-10-28