Sign in to webmail with a code from the app
Open the menu, tap Web Login, choose a login method and tap the generate button. On the computer, open your organisation's webmail login page, choose Login Via APP and type the code before the timer ends. A Web Login code lasts 20 seconds and a TOTP code lasts 30 seconds.
For: EveryoneAndroid
How to sign in to webmail with a code from the app
Where: Menu › Web Login
- On the computer, open your organisation's webmail login page and choose Login Via APP.
- In the app, open the menu and tap Web Login.
- Under Login method, choose Web Login or TOTP.
- Tap Generate Web Login Code or Generate TOTP Login Code.
- Type the code into the browser before the timer ends. The copy icon copies it.
When to use it
Suresh is at a customer's office and does not want to type his password on their PC. He generates a code on his phone and signs in to webmail with it.
Options
| Option | What it does |
|---|---|
| Web Login | A code from the server. Valid for 20 seconds. |
| TOTP | A code made on your phone. Valid for 30 seconds. |
| Copy icon | Copies the code so you can paste it. |
| Display over other apps | Optional. Lets the code show over other apps. You can still read it in the app without it. |
The app remembers the last method you used for each account.
Good to know
- Web Login appears only on XgenPlus accounts, and only if your organisation supports it.
- TOTP codes need your phone's date and time set to automatic.
- A code needs an internet connection. With no connection the screen shows "No offline code available".
- If the app lock is on, you are asked to unlock before the screen opens.
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Updated 2026-10-28