Check your domain's login status
To check your domain's login status, open Admin console › Manage Domain(s), click the pencil next to your domain and click Check Login Status at the top right of the tabs. A small window shows whether the domain is active, whether it has expired, and whether user and space quota are available.
How to check your domain's login status
Where: Admin console › Manage Domain(s) › your domain › pencil (Edit Domain) › Check Login Status
- Open Manage Domain(s) and click the pencil icon next to your domain.
- Click Check Login Status at the top right of the tabs.
- Read the Domain Login Status window.
- Close the window when you are done.
What the window shows
| Row | Values | Meaning |
|---|---|---|
| Domain Status | Active or Deactive | Whether mail service for the domain is running. |
| Domain Expired | Yes or No | Whether the domain's expiry date has passed. |
| User Quota | Available or Not Available | Not Available means all allowed users are already created. |
| Space Quota | Available or Not Available | Not Available means the total space of the domain is fully given to users. |
Example
Rohit cannot add a new colleague to acme.in. Meera opens Check Login Status and sees User Quota: Not Available. She asks her service provider to raise the user limit.
Good to know
- The window is only a status check. You cannot change anything in it.
- If Domain Status shows Deactive, check Mail Service on the Domain tab.
- The number of users and the space of your domain are set by the server administrator.
Common questions
What does User Quota "Not Available" mean?
The number of users already created has reached the number your domain is allowed, so you cannot add more users until the limit is raised.
What does Space Quota "Not Available" mean?
The mailbox space given to your users has reached the total space of your domain.