See a user's summary and devices
To see a user's summary, open the user from Manage Users and click the Settings tab. It lists the user's services, limits, rules, blocked senders and registered devices for reading only. The Archived Emails tab shows how many mails the user deleted and how much storage they use.
How to see a user's summary and devices
Where: Admin console › Manage Domain(s) › your domain › Manage Users › user › Settings
- Open Manage Users under your domain and click the user's login name.
- Open the Settings tab for the summary, or the Archived Emails tab for archive figures.
- Open a box such as BLOCKED ADDRESS or REGISTERED DEVICE ID to read it.
Settings tab
Every box is collapsed until you open it. Nothing on this tab can be edited.
| Box | What you see |
|---|---|
| USER STATISTICS | The user's email address and user type. |
| SERVICES FOR USER | Which services are on, then the figures set for the user: total space allowed and used, mailbox size, maximum attachment size, rules allowed, maximum outgoing-mail recipients, secure quota, daily data, incoming and outgoing mails per day, number of folders and contacts. |
| Dates | Register date and expiry date. |
| Mail controls | Disallowed attachment types, the address that gets notified about blocked attachments, whether attachments can be hidden, and the allowed host IP range. |
| Address books and copies | Whether the global and admin address books are shown, the send-only-to-address-book setting, and the incoming and outgoing BCC addresses. |
| Switches | NULL account, advance forwarding, OTP authentication, automatic signature, data loss prevention, mail archive sync, deactivate if inactive, contact sync, calendar sync, call recording, lead, activate account, disable settings, rights permission and multiple email. |
| BLOCKED ADDRESS | Addresses the user has blocked. |
| RULES | The user's mail rules. |
| ADVANCE FORWARDING | The user's forwarding rules. |
| REGISTERED DEVICE ID | Each registered device: Device Name, Register Date and Token No.. |
| ATTENDANCE / TRACKING | Who can see this user's location, and whose location this user can see, with the time and attendance. |
Archived Emails tab
| Item | What it shows |
|---|---|
| Number of emails deleted by user | How many mails the user has deleted that are held in the archive. |
| Storage consumed by emails | The storage those mails use. |
Support administrators can open this tab as well.
Example
Meera at acme.in says her phone no longer gets mail. Rohit opens her Settings tab, checks REGISTERED DEVICE ID to see which devices are registered and when, and looks at SERVICES FOR USER to confirm IMAP is on.
Good to know
- Use this tab to read; use the Option tab to change services and limits.
- The Settings tab is not shown to support administrators. The Archived Emails tab is.
Common questions
Can I change the values on the Settings tab?
No. It is for reading only. Change services and limits in the Option tab and the user's own settings in the tab named after the user.