Check a group for dead email addresses
To check a group, open Contacts and click the validate (tick) icon next to the group under List Of Groups. XgenPlus asks each recipient's mail server whether the address exists, without sending any mail, and shows a status for each one. Then click Disable all Invalid Contacts or Delete all Invalid Contacts, or fix addresses one by one.
For: EveryoneWebTime-saving● Unique to XgenPlus
How to check a group for dead email addresses
- Open Contacts from the top bar.
- Under List Of Groups, click the validate icon next to the group.
- Wait while each address is checked.
- Click Disable all Invalid Contacts or Delete all Invalid Contacts, or change the status of single addresses.
When to use it
Before the quarterly newsletter, Meera in marketing checks the CUSTOMERS-2019 group. 62 mailboxes no longer exist, so she disables them and keeps bounces away from acme.in's sending reputation.
Options
| Option | What it does |
|---|---|
| Status per address | Set it to Invalid, Enable, Disable or Delete. |
| Edit address | Correct a mistyped address in the list. |
| Disable all Invalid Contacts | Keeps the contacts but leaves them out of group mail. |
| Delete all Invalid Contacts | Removes every address found invalid. |
Good to know
- No mail is sent to the contacts during the check.
- It works on groups shared with you too.
- A large group takes longer, because each address is checked with its own mail server.
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Updated 2026-10-28