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Add many alias addresses from a CSV

To add aliases in bulk, open Admin console › Manage Domain(s) › your domain › Bulk Add and click the Alias tab. Download alias.csv, fill one row per alias with the login name, alias address and a default flag of 0 or 1, then click Upload and choose the file.

For: Domain admin, Server adminWebTime-savingAdmin

How to add many alias addresses from a csv

Where: Admin console › Manage Domain(s) › your domain › Bulk Add › Alias

  1. Open Manage Domain(s), expand your domain and click Bulk Add.
  2. Open the Alias tab and download the example file next to Example Of CSV File.
  3. Fill in one row per alias and save the file as CSV.
  4. Click Upload next to Import file containing list of alias(es), then choose your file.
  5. Match the headers, then confirm and read the summary of valid and invalid rows.

CSV columns

Column What to enter Required
Email Address /Login Name The user who gets the alias, for example rajeev. The domain is added if you leave it out. Yes
Alias Address The extra address, for example rajeev.singh@acme.in. Yes
Default Alias 1 makes it the user's default alias. 0 means it is not the default. Yes

After you upload

  1. Under Xgen Plus Header and Your CSV File Header, check that each header points to the right column. Use None for a column you do not have. Each column can be used once.
  2. Confirm. The page then shows the Total No. of Records, Total No. of Valid Alias Add successfully and a list of duplicate aliases.
  3. Rows with a problem appear under List of Invalid. Correct a row and click Save, or click Save All.

Example

After a rebrand, acme.in gives every sales user a second address in the form first.last@acme.in. Anita prepares one CSV of 80 rows with Default Alias set to 0, uploads it under Bulk Add › Alias, and fixes the three invalid rows from the summary.

Good to know

  • Only CSV files are accepted.
  • The alias must belong to a domain your domain is allowed to use. Domain aliases are managed in your domain settings.
  • Only one upload runs at a time. If you see Already Processing, wait for the current file to finish.

Common questions

What does Default Alias do?

Put 1 to make that alias the user's default address, or 0 to keep it as an extra address only.

Why was my alias refused?

Common reasons are an empty alias address, a default flag that is not 0 or 1, an alias that is the same as the login name, or an alias on a domain that is not one of your domain's allowed domains.

Was this page helpful? Updated 2026-10-28