XgenPlusXgenPlusHelp Center

Set up XgenPlus in Apple Mail on a Mac

To add XgenPlus to Apple Mail on a Mac, turn on IMAP in XgenPlus and create an app password. In Mail, choose Add Account, then Other Mail Account. Enter your name, address and app password. When Mail cannot find the servers, choose IMAP and enter the incoming and outgoing server names. Use your full address as user name.

For: EveryoneWeb

How to set up xgenplus in apple mail on a mac

  1. In XgenPlus, turn on IMAP in Settings › Enable POP/IMAP and create an app password.
  2. In Mail on your Mac, open the Mail menu and choose Add Account.
  3. Choose Other Mail Account and enter your name, XgenPlus address and app password.
  4. When asked, choose IMAP and enter the incoming and outgoing server names.
  5. Click Sign In and choose what to sync.

When to use it

Sneha uses a MacBook and wants work and personal mail in one place. She adds XgenPlus to Apple Mail next to her Gmail account.

Settings to enter

Setting Value
Account type IMAP
Incoming mail server imaps.xgenplus.com
Outgoing mail server smtps.xgenplus.com
User name Your full email address
Password Your XgenPlus app password
Ports 993 incoming with SSL, 465 outgoing with SSL (or 587 with STARTTLS)

Good to know

  • If Mail does not ask for ports, open the account's Server Settings, untick automatic settings and enter them.
  • These server names are the same for every XgenPlus customer. Check the spelling, the ports and that your app password is correct.

Common questions

Mail says it cannot verify the account. What now?

Check that IMAP is turned on in XgenPlus, that you used the app password, and that the ports are 993 for incoming and 465 for outgoing with SSL. Then see the troubleshooting page.

Was this page helpful? Updated 2026-10-28