Add SPF, DKIM, DMARC and app records
To keep your mail out of spam, add an SPF TXT record at @, a DKIM TXT record at xgen._domainkey and a DMARC TXT record at _dmarc. Add two CNAME records, autodiscover and autoconfig, pointing to mail.xgenplus.com. Copy each value from DNS & Verification in your dashboard, then click Check now.
How to add spf, dkim, dmarc and app records
Where: Dashboard › DNS & Verification › Email records
- Open DNS & Verification, select your domain and find To activate email delivery, add these records.
- Add the SPF record as a TXT record at host @.
- Add the DKIM record as a TXT record at host xgen._domainkey. Use the copy button, because the value is long.
- Add the DMARC record as a TXT record at host _dmarc.
- Add the autodiscover and autoconfig CNAME records.
- Click Check now.
When to use it
Rohit's first test mail to a Gmail address lands in spam. He adds the DKIM and DMARC records from the dashboard, clicks Check now and sees every record marked Added.
The records
Replace yourdomain.com with your own domain.
| Record | Type | Host | Value |
|---|---|---|---|
| SPF | TXT | @ | v=spf1 mx ptr a:a.xgenplus.com ~all |
| DKIM | TXT | xgen._domainkey | A long key starting with v=DKIM1; k=rsa. Copy it from the dashboard. |
| DMARC | TXT | _dmarc | v=DMARC1; p=quarantine; rua=mailto:abuse@yourdomain.com; ruf=mailto:abuse@yourdomain.com |
| Autodiscovery | CNAME | autodiscover | mail.xgenplus.com |
| Autoconfig | CNAME | autoconfig | mail.xgenplus.com |
Good to know
- Each record shows Added, Needed or Not checked yet with what was found at your domain.
- Your DNS provider may add the domain name to the host for you. Do not type it twice.
- The MX records are on their own page.
Common questions
What does each record do?
SPF authorises XgenPlus servers to send for your domain. DKIM signs outgoing mail so receivers trust it was not changed. DMARC tells receivers what to do with mail that fails those checks. The two CNAME records let Outlook, Thunderbird and phone mail apps find your server settings.
My domain already has an SPF record.
The dashboard counts SPF as found when your SPF record includes the XgenPlus servers. Make sure the value shown here is part of it.
Do these records stop mail from working if I skip them?
Email delivery is shown as active once MX and SPF are found. DKIM and DMARC are still recommended so receiving servers trust your mail.