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Group domains together

To group domains, open the admin console and go to Manage Server › Manage Groups. Type a group name and click Add. Then search for domains on the right, tick the ones you want, choose Assign Selected To, pick the group and click Go. Server-level groups hold whole domains.

For: Server adminWebAdmin

How to group domains together

Where: Admin console › Manage Server › Manage Groups

  1. Open Manage Server › Manage Groups.
  2. Under Server Groups, type a group name and click Add.
  3. On the right, type part of a domain name and click Search.
  4. Tick the domains, choose Assign Selected To, pick the group in Group and click Go.
  5. Click a group name in List Of Groups to see its domains. Use Move To, Copy To or Remove From to change them.

What the screen shows

The page has two boxes side by side.

Box What it contains
Server Groups (left) A Group Name field with Add, and the List Of Groups table with the columns #, Group Name and Actions. Each group is shown as its name with the number of domains in brackets.
List of Domains of Group (right) A search field with Search, and a table of domains with a tick box, Domain Name, No. Of Users, Expiry Date and Space Used (MB).

Group actions

Action What it does
Add Creates a group with the name you typed. A message confirms Group Is Successfully Created.
Edit (pencil icon) Puts the name back in the box. Change it and click Update.
Delete (cross icon) Asks "Are you sure you want to delete?" and removes the group. A group that a mail rule uses cannot be deleted.
Email (mail icon) Opens a mail window addressed to the group.
Group name Click it to list the domains in that group.

Group names can use letters, digits, hyphen and underscore, and need at least one letter. Spaces and other punctuation are refused. A name that already exists is refused.

Moving domains in and out

First search to list domains, or click a group to list only its domains. Tick the domains (the box in the header ticks all), then pick an action and a group and click Go.

Action When you see it What it does
Assign Selected To After a search Adds the ticked domains to the chosen group.
Assign All To After a search Adds every domain found by the search to the chosen group.
Move To When a group is open Moves the ticked domains to another group.
Copy To When a group is open Adds the ticked domains to another group and keeps them here.
Remove From Always Takes the ticked domains out of the group.

When a group is open, a Search In Group tick box lets you search only inside that group.

Example

Rohit hosts dept1.acme.in and dept2.acme.in. He creates the group Acme-Group, searches for "acme", ticks both domains, chooses Assign Selected To, picks Acme-Group and clicks Go. The group list now shows ACME-GROUP (2).

Good to know

  • If you try to add domains that are already in the group, XgenPlus says Selected Domains Already In Group.
  • Choosing an action without picking a group shows please select a group, and clicking Go without ticking any domain shows please select atleast one Domain. Search with an empty box asks you to enter text.
  • Groups made here are for the whole server. A domain administrator makes groups of users for one domain from Manage Domain(s).

Common questions

Can I put individual users in a server-level group?

No. Groups made here contain whole domains. Groups of users are made for one domain at a time from the domain's own Manage Groups.

Why can't I delete a group?

A group that a user's mail rule still uses cannot be deleted. Ask the user to change the rule first.

Was this page helpful? Updated 2026-10-28