Use the right-click menu on a mail
To act on a mail without opening it, right-click it in the mail list. The menu offers Quick Reply, Quick Forward, Add to Contacts, Reply, Forward, Block and Un | Read. Choose an item and it acts on that mail. You can turn the menu off with Show right click menu in your settings.
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How to use the right-click menu on a mail
- Right-click a mail in the list.
- Choose an action, for example Quick Reply or Add to Contacts.
- Follow the prompt for that action.
When to use it
A new supplier writes to Prakash for the first time. He right-clicks the mail and chooses Add to Contacts, so the address is saved before he even opens it.
Menu items
| Item | What it does |
|---|---|
| Quick Reply | Type a short reply without opening the full compose window. |
| Quick Forward | Forward the mail quickly to someone. |
| Add to Contacts | Save the sender in your address book. |
| Reply / Forward | Open the full compose window. |
| Block | Block the sender. |
| Un | Read | Mark the mail read or unread. |
Common questions
Why are Reply or Forward missing from the menu?
Your administrator has removed the reply or forward right from your account, so those items are hidden.
Why do I see the browser's own menu instead?
The XgenPlus menu is turned off. Turn on Show right click menu under Settings › Default Settings.
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Updated 2026-10-28