Forward mail automatically
To forward mail automatically, open Settings › Rules/Advance Forwarding and click the Advance Forwarding tab. Choose From contains or From does not contain, type the sender text, enter the Forward To address, tick any limits and click Set Forward Rule. Your administrator must allow Advance Forwarding for your mailbox.
How to forward mail automatically
Where: Settings › Rules/Advance Forwarding › Advance Forwarding
- Click your profile picture, then Settings, and open Rules/Advance Forwarding.
- Click the Advance Forwarding tab.
- Choose From contains or From does not contain and type the sender text, for example @board.example.in.
- Enter the Forward To address and choose Use Original Mail-From Id or Use My Id in Mail-From Id.
- Tick any limits you want, then click Set Forward Rule.
When to use it
Sunil, a director at acme.in, wants his assistant Kavita to handle board correspondence. He forwards all mail from @board.example.in to kavita@acme.in, keeps his own address as the Mail-From, and skips mails larger than 50 KB and any EXE attachment.
Options
| Option | What it does |
|---|---|
| From contains / From does not contain | Forwards mail whose sender matches, or does not match, your text. |
| Forward To | The address that receives the copy. |
| Use Original Mail-From Id | The forwarded mail shows the original sender as Mail-From. |
| Use My Id in Mail-From Id | The forwarded mail goes out with your address as Mail-From. This is the default choice. |
| Do Not Forward Mail If Size is greater than | Skips mail above the size you choose, from 10 to 100 KB. |
| Do Not Forward Mail If Attachment File Type | Skips mail with attachments of the type you type, such as EXE or JPG (2 to 4 characters). |
| Delete Mail After Forward | Removes the mail from your mailbox once it has been forwarded. |
| Do Not Save In Sent Folder | Doesn't keep a copy of the forwarded mail in Sent. |
Good to know
- Your administrator sets how many rules your mailbox can have. Mail rules and Advance Forwarding share the same limit.
- Think before you tick Delete Mail After Forward: you will not have your own copy of the mail.
- Forwarding mail outside your organisation may be against your company's policy. Check with your administrator first.
Common questions
Why can't I see the Advance Forwarding tab?
Your administrator has not allowed Advance Forwarding for your mailbox or domain. Ask them to turn it on.
Can I forward to my own address or to a mailing list?
No. You can't forward to yourself, and mailing lists that need moderation can't be used as the forward address. If your admin limits you to the organisation address book, the forward address must be in it.
How do I stop forwarding?
Tick the forward rule in the list and click Delete.