Chat with colleagues
To chat, click the Chat icon in the top bar of your mailbox. The chat app opens in a new browser tab, where you can message colleagues one to one or create a team group. The icon appears only if your administrator has turned on chat for you.
For: EveryoneWeb
How to chat with colleagues
- Click the Chat icon in the top bar.
- Switch to the new browser tab where the chat app opens.
- Pick a colleague to message, or create a group for your team.
When to use it
The launch team at acme.in creates a "Launch-Oct" group in Chat and sorts out quick questions there instead of in long reply-all mail threads.
Good to know
- Chat opens as a separate app in its own browser tab, not inside the mailbox window.
- Chat reaches only people in your organisation, not people outside it.
- Your administrator turns chat on for the domain and for each user.
Common questions
Why don't I see the Chat icon?
Chat must be turned on for both your domain and your account. Ask your administrator.
For admins
Administrators control this feature for the whole domain:
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Updated 2026-10-28