Delete archived mail for a domain
To delete archived mail, open Manage Server › Domain Cleaner and select the Archived Domain Cleaner tab. Enter and verify the domain, set From Date and To Date, optionally add a user, subject or Mark as filter, and click Cleanup Archived Emails. Check the count shown, then click Yes, Proceed. This cannot be undone.
How to delete archived mail for a domain
Where: Admin console › Manage Server › Domain Cleaner › Archived Domain Cleaner
- Open Manage Server › Domain Cleaner and select the Archived Domain Cleaner tab.
- Type the domain in Domain and click the search button next to it to verify it.
- To clean one mailbox only, type its address in Email Address and click the search button. Leave it empty for all users.
- Pick From Date and To Date, and optionally fill Subject and choose Mark as.
- Click Cleanup Archived Emails, read the count in the window, then click Yes, Proceed.
Options
| Option | What it does | Default |
|---|---|---|
| Domain | The domain to clean. Click the search button to check that it exists. It must be checked before you can clean. | Empty |
| Email Address | One user to clean. You can type only the user name and the domain is added. The address must belong to the domain. Check it with the search button. | Empty (all users) |
| From Date / To Date | Archived mail in this range is deleted. Pick both dates from the calendar. A date in the future is not accepted, and From Date cannot be after To Date. | Empty |
| Subject | Only mail with this subject text is cleaned. | Empty |
| Mark as | All, Read or Unread mail. | All |
| Cleanup Archived Emails | Counts the matching archived mail and opens the confirmation window. |
What the confirmation window says
After you click Cleanup Archived Emails, a window asks Do you want to clean mails ? It shows how many mails will be deleted permanently for the domain or the user in your date range, and warns that the process cannot be stopped and undone later. Click Yes, Proceed to start or No to go back.
If nothing matches, the window says you have no mail to delete in that range and only offers Close.
After you proceed, the page confirms that the cleaning has started. The cleaning runs in the background and you are notified through email when it is finished.
Example
The archive storage for oldclient.in is nearly full. Rohit, the server administrator, verifies the domain, picks 01-04-2019 to 31-03-2021 and clicks Cleanup Archived Emails. The window shows the number of mails that will go. After checking with the client, he clicks Yes, Proceed and waits for the email that says the job is done.
Good to know
- This tab works on archived mail only. Mail in users' live folders is cleaned from the Live Domain Cleaner tab.
- Dates use the day-month-year format.