View mail statistics for your domain
To see mail volume, open Admin console › Reports › Domain Statistics. You start with the incoming and outgoing mail count and size for your domain. Click the domain name, then a year, a month and a day to see the busiest senders and receivers, and click a user to read their mail log.
For: Domain admin, Server adminWebAdmin
How to view mail statistics for your domain
Where: Admin console › Reports › Domain Statistics
- Open Reports in the sidebar and click Domain Statistics.
- Click your domain name to see the mail count and size for each year.
- Click a year, then a month, then a day to narrow down.
- On the day page, click a user name to list that user's mails.
- Click a mail to open Mail Log Details, and use Print Report if you need a copy.
What you see at each level
| Level | What it shows |
|---|---|
| Domain Mail Statistics | One row for your domain with Incoming Mail / Size and Outgoing Mails / Size, plus Total and Average rows. |
| Years | One row per Year with the same counts and sizes, plus Total and Average. |
| Months | One row per month. |
| Days | One row per Day of the month. |
| Day details | Four lists: Receivers By Incoming Mails, Senders By Outgoing Mails, Receivers By Size and Senders By Size. Each shows Username, the number of mails and the size in KB. |
| User details | The mails for one user on that day: From, To, Time / Size (KB) and Status. Use the previous and next arrows to page through. |
| Mail Log Details | The full log entry for one mail. Print Report prints it and Close returns to the list. |
Moving around
| Control | What it does |
|---|---|
| Domain, year, month or day link | Goes one level deeper. |
| Show Domains, Show Years, Show Months, Show Dates | Links at the bottom of each page that take you back up. |
| Show All / Show Top 10 | On the day page, switches the lists between the top 10 and every user. |
Example
Anita at acme.in notices the mail server was slow on Monday. She opens Domain Statistics, clicks acme.in, the year, the month and the 14th. Senders By Outgoing Mails shows one mailbox sending far more than the rest. She clicks it and finds Rohit's account sending the same newsletter many times.
Good to know
- Sizes switch between KB, MB, GB and TB depending on the amount.
- You can see only your own domain, unless a server administrator has allowed you to manage other domains.
- The figures are counts of mails recorded in the mail log, not of mailbox contents.
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Updated 2026-10-28