Ask contacts to update their own details
To ask a group to update their details, open Contacts, click Full View and expand the group. Click Send request for Updation next to it, check the preview and click Click here to SEND. Each member gets a mail showing their current details with Change and Confirm buttons. Their changes go straight into your address book.
For: EveryoneWebTime-saving● Unique to XgenPlus
How to ask contacts to update their own details
- Open Contacts and click Full View.
- Click the plus sign next to the group to expand it.
- Click Send request for Updation next to the group.
- Check the preview and click Click here to SEND.
When to use it
A chartered accountancy firm sends a request for updation to its CLIENTS-GST group every April. Clients fix their own phone numbers and addresses, and the firm's address book is current without anyone retyping.
Good to know
- Each member gets their own mail with only their own details.
- Blocked and disabled contacts are skipped.
- Contacts update their details on a short web form. They do not need an account.
Common questions
What can contacts change?
Their name, company, phone numbers, address, alternate email, work address, birth date and comments.
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Updated 2026-10-28