Use a promo code or pay for several years
Enter a promo code at the payment step, then click Apply; the discount shows before you pay. Each announced code sets its own value and who can use it. Codes generally work on a first purchase only, not on add-ons. Paying 2 to 5 years in advance gives 5% to 15% off instead.
How to use a promo code or pay for several years
Where: Buy plan › Payment, and Dashboard › Renew Now
- At Payment, or in Renew for, choose one year for a promo code, or 2 to 5 years for the multi-year rate.
- For a promo code, type it and click Apply.
- Check that the order summary shows the discount.
- Pay as usual.
When to use it
Rohit's director asks for the cheapest option. The order has 60 users and no promo code, so Rohit compares the one-year total with the three-year total in the summary. The three-year rate is lower, and he pays it.
Which discount applies where
| Situation | Promo code | Multi-year rate | Refundable |
|---|---|---|---|
| First purchase, one year | Yes | Not applicable | Within 15 days of payment |
| 2 to 5 years paid in advance | No | Yes | No |
| Renewal, one year | Depends on the code | Not applicable | Only if renewed by mistake, within 15 days |
| Plus Packs | No | Mail Rescue and Storage Boost get 5% off on a renewal of two years or more | No promo codes |
Good to know
- The value of a promo code and who can use it depend on each announced code. Codes generally work on a first purchase only and not on add-ons.
- Multi-year terms are paid in advance and cannot be refunded, in whole or in part.
- The discount appears as its own line on the order and invoice.
Common questions
Can I use both a promo code and a multi-year discount?
No. Choosing more than one year clears the promo code. Promo codes apply to one-year terms.
What does the code say if it does not work?
You see "Invalid or expired promo code".
How much do I save with several years?
Between 5% and 15% on the whole order. The exact rate for each term is shown at checkout.