Answer a form
To answer a form, open the link you were sent. If the page says Sign in to answer, enter your XgenPlus email address and the 6-digit code from the XgenPlus Mobile app. Fill in the questions, attach any files and click Submit. You see the thank-you message when your answer is recorded.
How to answer a form
Where: The form link from the person who shared it
- Open the form link.
- If asked, sign in with your XgenPlus email and the 6-digit code from the XgenPlus Mobile app.
- Answer the questions. Required ones must be filled in before you can submit.
- Attach any files asked for. Each file uploads as soon as you choose it.
- Click Submit.
When to use it
Anita gets a link to a vendor feedback form from her manager. She opens it on her phone, signs in with her code, answers six questions and attaches a PDF.
Good to know
- Forms are made to look right on a phone, in light and dark colours that follow your device.
- Your progress is kept as a draft if the page reloads.
- On a public form, a quick check may appear before your answer is sent if something looked automated.
- You never need to type a password, PIN, OTP or card number into a form. Report any form that asks for one.
Common questions
It says the form is closed or not taking responses.
The person who made it closed it, or it reached its limit. A form paused by a monthly limit may open again next month. Ask the person who shared it.
It says I have already answered.
That form takes one response per person.
How do I report a form?
Use the report option on the form page, say what is wrong, such as asking for passwords or card details or pretending to be someone else, and click Send report.