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Add tags for every user's mail list

To add a tag, open Manage Server › Add Tag, type the Tag Name and click Add. Letters only are kept and the name is saved in capitals. The tag then appears as a filter button after All above users' mail lists. Use the edit and delete actions in the table to rename or remove a tag.

For: Server adminWebAdmin

How to add tags for every user's mail list

Where: Admin console › Manage Server › Add Tag

  1. Open Manage Server › Add Tag.
  2. Type the name in Tag Name.
  3. Click Add.
  4. To rename a tag, click edit on its row, change the name and click Update.
  5. To remove a tag, click delete on its row.

Fields

Field What it does Default
Tag Name The name of the tag, up to 37 characters. Only letters are kept. Required. Empty
Add Adds the tag. A name that already exists is refused with Already Exist.
Update / Reset Appear after you click edit on a row. Update saves the new name, Reset clears the box.

The table shows #, Tag Name and Actions (edit and delete).

Example

Rohit adds the tags Invoice, Project and Urgent. Users at every domain on the server now see these buttons after All above their mail list and can use them to filter.

Good to know

  • These tags are for the whole server. They are not specific to one domain.
  • A tag name that is already in the list cannot be added again, even if you rename another tag to it.

Common questions

Why does my tag look different from what I typed?

Only letters are kept, so numbers, spaces and symbols are dropped. The tag is saved in capitals and shown with only its first letter capitalised.

Was this page helpful? Updated 2026-10-28