Edit antivirus and verification mails
To edit these mails, open the admin console, go to Manage Domain(s), expand your domain and click Alert/Notice. Open the Antivirus Message, Migration Mail or Verification Message tab, change From, Subject, CC, Bcc and the message, and click Save under the mail. Keep the code placeholder in verification mails.
How to edit antivirus and verification mails
Where: Admin console › Manage Domain(s) › your domain › Alert/Notice
- Open Manage Domain(s), expand your domain and click Alert/Notice.
- Click Antivirus Message, Migration Mail or Verification Message.
- Fill From, Subject and the Message of the mail you want to change. Add CC or Bcc if needed.
- Click Save under that mail.
Antivirus Message tab
One mail, titled Antivirus Message for your domain. Its subject is followed by the original subject of the affected mail. The fields are the usual From, Subject, CC, Bcc and Message.
Migration Mail tab
| Title on screen | |
|---|---|
| Start | Migration Start Message for your domain |
| End | Migration End Message for your domain |
| Exception | Migration Exception Message for your domain |
| Cancel | Migration Cancel Message for your domain |
| Space quota exceeded | Migration Space Quota Exceed Message for your domain |
Verification Message tab
| Title on screen | Placeholder | |
|---|---|---|
| Two-step verification | Verification Mail for 2 Step Authentication for your domain | !!verification_code!! |
| Change account settings | Verification Mail to change email account setting for your domain | !!verification_code!! and !!email_account!! |
| Verify alternate email | Verification Mail to verify alternate email address for your domain | None shown |
| Admin login | Verification Mail to verify admin login for your domain | None shown |
Fields on every mail
| Field | What it does |
|---|---|
| From | Sender. Required, one address, in your domain. |
| Subject | Required. |
| CC and Bcc | Optional, valid and different from each other and from From. |
| Message | The mail body. |
| To | Shown for information: the subscriber or email account holder. |
| Save | Saves that one mail. |
Example
Rohit rewrites the migration start mail for
acme.inso staff know who to call if something looks wrong. He changes From toit@acme.inand clicks Save.
Good to know
- Each mail has its own Save button.
- Addresses must be real mailboxes of your domain.
- If you do not save a mail, the default text from the server administrator is used.
Common questions
What is the code placeholder in verification mails?
In the two-step verification mail and the account-setting verification mail, !!verification_code!! is replaced by the 6-digit code when the mail is sent. Keep it in the text.
Can I use the user's address in the text?
In the verification mail for changing email account settings, !!email_account!! is replaced by the user's email address.