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Quick forward a mail from the list

To forward a mail quickly, right-click it in the mail list and choose Quick Forward. Enter the recipient, add a short note if you like and click Send. The original message and its attachments go with it. Click Switch to Advance Forward if you need the full compose window.

For: EveryoneWebTime-saving

How to quick forward a mail from the list

  1. In the mail list, right-click the mail and choose Quick Forward.
  2. Enter the address in To. Click Add Cc or Add Bcc if needed.
  3. Type a short note and click Send.

When to use it

Meera on the front desk at acme.in gets a courier delivery notice. She right-clicks it, chooses Quick Forward, enters warehouse@acme.in and sends it in seconds.

Options

Option What it does
Forward With: original message and attachments Keeps the original mail and its files in the forward.
Add Cc / Add Bcc Shows the Cc or Bcc box.
Switch to Advance Forward Opens the full compose window.

Good to know

  • If XgenPlus shows "Please re-attach your files to send this mail to others!", switch to the full forward and attach the files again.

Common questions

Why can't I see Quick Forward?

Your administrator may have switched off forwarding for your account. The sender can also stop a mail from being forwarded.

For admins

Administrators control this feature for the whole domain:
Was this page helpful? Updated 2026-10-28