Pick recipients from the address book
In Classic compose, click To, Cc or Bcc to open the address book. Choose GENERAL for your own contacts, GLOBAL_ADDRESSES for everyone in your organisation or ADMIN_ADDRESSES for the admin list. Tick the people you need and click Insert Checked Contacts. To reuse people you mailed lately, click Recent Contacts instead.
For: EveryoneWebClassic compose
How to pick recipients from the address book
- Click the arrow next to Compose Mail, turn on Classic and click Compose Mail.
- Click the To button, or Cc or Bcc.
- Choose GENERAL, GLOBAL_ADDRESSES or ADMIN_ADDRESSES.
- Tick the contacts or a group, or use Check All.
- Click Insert Checked Contacts.
When to use it
Ankit joined the company last week and does not yet know anyone's address. He opens GLOBAL_ADDRESSES, searches for Finance, ticks the whole team and inserts them into To.
Options
| Option | What it does |
|---|---|
| GENERAL | Your personal contacts. |
| GLOBAL_ADDRESSES | Everyone in your organisation. |
| ADMIN_ADDRESSES | A list kept by your administrator. |
| Search | Find a contact by name or address. |
| Check All / Clear All | Tick or untick every contact shown. |
| Recent Contacts | People you mailed recently, one click to add. |
Good to know
- This picker is in Classic compose. To switch, click the arrow next to Compose Mail and turn on Classic. In new compose, type a name to get suggestions.
- If you select many contacts, XgenPlus asks you to confirm before adding them.
- If you pick more than 200 contacts, XgenPlus says "You can not send mail to more than 200 contacts".
Common questions
How do I add people I mailed recently?
In Classic compose, click Recent Contacts and click a name to add it.
Why can't I see the global or admin address book?
Your domain administrator decides which address books you can see.
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Updated 2026-10-28