Replay the mailbox tour
The mailbox tour starts by itself the first time you log in and points out the main parts of XgenPlus, one step at a time. To replay it, click your picture or name at the top right and choose Help. Click Next step to move on, or End tour to stop. Classic compose has its own short tour.
For: EveryoneWeb● Unique to XgenPlus
How to replay the mailbox tour
- Click your picture or name at the top right of the mailbox.
- Choose Help. The tour starts.
- Read each tip and click Next step.
- Click Complete tour at the end, or End tour to stop early.
When to use it
On her first day at acme.in, Priya is asked by IT to replay the tour from Help, so she knows where Compose, Contacts, Calendar and the video meeting button are.
What the tour shows
| Mailbox tour | Classic compose tour |
|---|---|
| Showing and hiding folder names | Choosing the sender address |
| Compose | Bulk mail to a group |
| Smart categories | Typing in another language |
| Searching in any language and Advance Search | The formatting toolbar |
| Video meetings and office tools | Attaching files and Storage links |
| Contacts, Calendar and chat | Inserting images and templates |
| Notifications and your account menu | Advanced settings and sending later |
Good to know
- The tour remembers when you have finished it in this browser, so it does not start again by itself.
- The Classic compose tour runs the first time you open Classic compose.
- The first time you open a mail, a short reading tour points out the Subject, sender, Reply, Forward and Attachments. You can replay it from the help option in the top bar.
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Updated 2026-10-28