Collaboration features in XgenPlus
XgenPlus collaboration features let you share Word, Excel and PowerPoint files and edit them together in XgenOffice, share a Storage folder or a mail folder with colleagues, and send files as download links. You can also share calendars, chat and hold video meetings in Meet & Chat, and assign customer conversations to agents with Assignments.
When to use it
A project team at acme.in keeps its plan in a shared Excel file that four people edit at once, shares the Contracts folder with the whole domain, and discusses changes in Chat.
Features
| To | Use |
|---|---|
| Share one Word, Excel or PowerPoint file with roles | Share a document with people |
| Edit a document with others at the same time | Co-edit a document |
| Give colleagues a whole folder of files | Share your Storage folder |
| Share mails in a folder | Share a mail folder |
| Send any file to anyone, with no sign-in | Send a Storage file as a download link |
| Let colleagues see your calendar | Share a calendar |
| Talk to colleagues | Chat with colleagues and Host a video meeting |
| Hand customer conversations to a team | Assign a conversation to another agent |
Common questions
Can I collaborate with people in another company or domain?
Yes, through links. Share a document with Anyone with the link, or send a file as a download link with Send link. Adding people to a document by email works for users on your own mail server, and your administrator decides whether folders can be shared with other domains.