Large mailboxes and advanced search
Yes. XgenPlus mailboxes range from 2 GB to 100 GB per user depending on the plan, with unlimited storage on the top plan and more space through Storage Boost. Search finds mail as you type, and Advanced Search filters by sender, subject, body, folder, dates, size, attachment and read state. You can also search inside attachments and within earlier results.
How to search a large mailbox
- Type a word, name or address in the search box at the top. Matches appear after three letters.
- For more control, click the filter icon beside the search box to open Advanced Search.
- Choose a folder and dates, and add filters such as sender, size or attachment.
- To narrow a long list, search again within the results.
When to use it
Rohit at acme.in has eight years of mail in a 50 GB mailbox. He needs a 2019 contract from a supplier, so he opens Advanced Search, enters the supplier's address, picks 2019 as the date range and sets Attachment Type to pdf. The contract is in the short list that comes back.
Search options
| Option | What it does |
|---|---|
| Quick search | Shows matches as you type, including in Indian languages. |
| Advanced Search | Filters by sender, recipient, subject, body, folder, dates, size, attachment, read state or encryption. |
| Search inside attachments | Finds words inside attached files, such as PDFs. |
| Search within results | Narrows a long result list step by step. |
| Act on all results | Deletes, moves or marks every match at once. |
| Search shared folders | Searches folders colleagues have shared with you. |
Good to know
- Check your mailbox space on the home page. XgenPlus warns you at 75% and when the mailbox is full.
- Administrators can add space for the whole domain with Storage Boost.
Common questions
How big can my mailbox be?
It depends on your organisation's plan, from 2 GB up to 100 GB per user, or unlimited on the top plan. Your administrator sets each user's share.
Can I search text inside attachments?
Yes. Use Search in Attachment in Advanced Search, with a date range of up to 30 days at a time.
Can I delete or move everything a search finds?
Yes. Select all results across every page and delete, move or mark them in one go.